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    Pinecone

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    Andys 5 Star Flooring - I just love this flooring...many thanks to Jose for his assistance and Francisco for the great install!

    Andys 5 Star Flooring

    (9 reviews)

    Appropriately named, Andy's 5 Star Flooring is truly 5 stars. We live in an old farmhouse that has…read moresettled for nearly 140 years, so needless to say, we have some uneven floors. Jose came out and enthusiastically reassured us that replacing the flooring (sadly was remodeled in the 1970's by the previous owners and the original floors were utterly destroyed) was definitely possible without requiring that we move out of the house and that they could get the job done in 3-5 days. It took two days, one day for the demolition and one day for putting down the flooring. Francisco did all of the demolition himself and was such a pleasure to work with. The rest of the team joined Francisco the next day to finish the job...in two days!! And the price was less than the estimate! As we continue to work on the flooring in our old house, we will be sure to continue to work with Jose and Francisco. Thanks for a job well done:) LeAnne H.

    We had a fantastic experience with Jose and 5 Star Flooring. Jose worked with us from the estimate,…read morewhere he helped us determine the best and most cost-effective solution to our needs, through flooring selection (twice!), installation and beyond. He was responsive, helpful and patient at every step. We were on an exceptionally tight timeline to get the new flooring installed before moving into our new house and Jose made it happen. The floor looks beautiful, even better than I had imagined. I'm finally getting around to writing this review about a month and a half after the work was completed, and I just got off the phone with Jose a few minutes ago. We thought a shut off valve had been covered by the flooring, but it turned out the installer had done skilled craftmanship to cover the valve while still leaving easy access to it. More kudos to Jose and 5 Star Flooring! I can't recommend them enough.

    Great Floors

    Great Floors

    (30 reviews)

    Very, very poor follow up. I received an estimate from Sara for carpeting. She never returned my…read moremessages requesting a date for measuring. I finally drove 30 minutes to the store on a Thursday to get an appointment. Sara was there and had an excuse, saying she was going to call me on Monday. Ummm... too busy to look at the scheduling calendar, make a call and get a date on the calendar with a client? Dale came to measure and sent a proposal that afternoon. After looking at the proposal, I noticed they had used my sister-in-law's address in Seattle as the ship to/install. I'm in Skagit County. I wrote back to Dale, copying Sara, asking them to switch the address to mine. Dale said he would, but that it would change the sales tax amount. Unsure why that would be an issue as it would come out in my favor... Skagit county sales tax is much less than King County. I am yet to receive the revised proposal even though I have called a few times requesting that it be done. Has been one month since Dale measured for carpeting. I can't imagine they are so busy that they can't get into a proposal and change the address and resend it in an email to me. The dismissive behavior by Sara and lack of follow up on both their parts has me incredibly disappointed. I will never shop at Great floors in Burlington. I suggest you don't either. Yes they can give you great prices but I don't think it's worth it in the long run. Many other places have wonderful flooring in the area and they can come very close to their prices.

    I was going to have countertops, carpet and laminate flooring done. I went through to the process…read moreof having my house measured, picked some things out. I was told it would be 1-2 days to get a quote. It's been 7 days and have heard nothing. Now I have to start the process over. My project will be 3-4 weeks behind now. I guess they don't want business. I'm pissed!

    Fairhaven Floors - Do you spend a lot of time in the kitchen? Give yourself the gift of new floors.

    Fairhaven Floors

    (7 reviews)

    We had Fairhaven Floors install flooring and stair carpeting in our home. The floor installation…read morewas mostly fine, the stair carpeting was chaotic, and in both cases there was unfinished work. The owner made several promises to fix the unfinished bits, while stating that it wasn't going to be possible to properly do so, but never did come back and complete the work. Three and a half years later, I'm having flooring done in another part of the house, and the flooring guy was quite easily able to address the issues with the carpet and floor installation that Fairhaven left unfinished. Yes, I had to hire someone else to finish the job. My mistake for paying before the job was 100% complete.

    If you're looking to install or repair wood floors, I'd definitely recommend Fairhaven Floors…read more My situation was tricky. The initial bid was to remove the carpet and refinish the original wood floors while also installing new wood floors in the remaining living areas. Once they started the work, though, we found that the original floors had issues and there were several necessary support beams missing, all while I was coordinating a move from Seattle and trying to be out of storage and into the house by the end of May. Mike and his team bent over backwards to accommodate me - they fit me in around other jobs, worked on weekends, helped find someone to fix the beams on very short notice and met the original schedule - all at an affordable price. They were professional, did an excellent job of communicating where we were in the process and the floors are beautiful.

    Pinecone - flooring - Updated October 2026

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