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Pineapples Palms

4.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

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Services - Pineapples Palms

Home interior design

Partial home interior design

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Arhaus - Dining room table

Arhaus

(41 reviews)

$$$

I had an extremely disappointing experience with Arhaus from start to finish. I worked with a sales…read moreassociate and two designers to furnish my living room, yet my couch was still ordered incorrectly. After waiting eight weeks, it was delivered in the wrong color, and the fabric itself was defective and pilling. I went through the process again to select a new fabric, only for the replacement to arrive with two completely different couches; one correct and one entirely wrong. This level of error after months of delays is unacceptable and shows a serious lack of quality control. Unfortunately, this wasn't an isolated issue. Since purchasing multiple items for my home before moving in (I've been living here since October), I've consistently received defective or incorrect products. I've had the wrong sofa delivered twice, a dining table delivered three separate times with defects, and a recliner that arrived looking used with worn leather. What's even more frustrating is the complete lack of communication and follow-up. I've called multiple times asking for the manager, Alex, and sent emails to team members I previously worked with, but received no response. I was also promised follow-up from Dean, which never happened. After spending over $20,000, I still don't have what I originally ordered months later. At this point, I've lost all confidence in the company and am demanding a full refund. If this isn't resolved promptly, I will be disputing the charge with my credit card and continuing to share my experience publicly. Completely unacceptable experience Also, upon reading your other one star reviews, I see that you are asking people to follow up with you rather than you following up with your customers. Are you kidding me? Lazy!!!!!!!!!!!!

My first time experience at Arhaus was extraordinary. The sales professional we worked with was…read moreMelinda Greenberg. She was very knowledgeable about the options available to suite our home decorating needs. The unique designs we were shown will be great options for our home decor. The quality of the furniture was very impressive for the value. Melinda was very perceptive in listening to our needs and extremely creative in her ability to show us options to consider. I highly recommend asking for Melinda Greenberg if you decide to take a look at Arhaus.

Pineapples Palms - furniture - Updated May 2026

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