Stopped in to grab some cones before heading out for my ride home. This location is usually slow…read moreand quiet, which makes it easy to pop in and out--no chaos, no crowd, no drama. The service isn't bad, but let's call it what it is: very mid. Polite, sure. Memorable? Not even a little. One small but annoying thing--while I do have VC points, they never ask for them at checkout. If I don't remember to bring it up myself, those little points just vanish into the ether. Not the end of the world, but if you're running a rewards program, maybe... reward people? Bottom line: convenient and calm, but the customer service could use a shot of espresso--or at least a reminder to ask about points.

I walked in and the employe had no idea what she was doing.not only that but the lady was very…read moredisrespectful and acted like she had more important things to do. along with the fact that there products don't work. alot of the vapes don't work but some of the glass where does. a lot of it is old as well if u have any common since stay away

Came here over a month ago to check it out. When I left, the person working the bar recommended I…read moretry the food next time. So I held off on my review. So i visited here last night, which happened to be lady's night. Had an amazing time. Both times I was here, they had a DJ and the place was bumping! Really good humidor with plenty of options, besides the usual Name brands. They have some good small batch options. As for the food? Got the wings and fries. It was damn good. I'll be returning again.

I have been told this is the spot to come to on steak night and a great cigar…read more I haven't tried neither of them yet. Friendly staff I ordered a D'ussé sidecar which was good. The only flaw which was a major one for me is the ventilation devices appeared to be out of service or off. Which resulted in heavy clouds of smoke for this non smoker. Parking is limited. Steak night is Monday or Tuesday for like $10 bucks. If you try it, please tell me your thoughts in a compliment.

Best prices, cleanest store, great selection of kratom, glassware, CBD. The owner is very Friendly…read moreand if you need something he does not have he will order it for you! Great place!!! This is one of best but harder to find smoke shops due to it's location along Highway and not at a major intersection.

Great place to relax, enjoy a cigar and watch sports, in comfortable leather chairs. There is some…read morefun banter with some of the regulars talking sports, etc.. Gerry and his staff are great and very welcoming. Prices are competitive and there is a nice variety of cigars to choose from of good quality. Another selling point is that they stay open later than most of the other cigar lounges in the greater Houston area.

Tonight was my first night visiting this place. I recommend the 3rd Thursday of each month. There…read moreis free beer and vodka. (Well drinks fyi) You must buy a cigar gotta support your businesses. It's a country crowd with limited seating but the DJ crosses over to old school RB. Definitely would recommend to stop by if you get a chance.

Horrible customer service. He was sitting in corner while I was trying to get more information on a…read moreproduct. When he finally decided to get up and help, he has bad attitude. I asked why he had such poor customer service and he got very irate and began to kick me out the store and even threatened to call the police. Fortunately I recorded the encounter for my protection and will attach a picture of the loser. Beware

Please go to Pineapple Express as opposed to this store!!!!!So me and my boyfriend went to buy…read morevapes , the dude in these sandals was very rude to us because 1) the store had no AC so he was agitated , 2) I asked him what he would recommend and his response was "I don't smoke ...what? You want me to lie to you" 3) he even cursed at Me for speaking Spanish to my boyfriend As a person that works in a smoke shop ...I would hope you notice what the best selling items are ..I did not ask him if he smoked but rather what he would recommend. The owner tried to dismiss my last review saying that the employee did what he was supposed to and checked our id, we are over 21 I had just left my ID in the car . Besides the point ..guys just go to Pineapple Express across the street of McDonald's they are friendly staff and very helpful ...was in and out and pretty satisfied at this other store .

Terrible customer service tonight on 2/4/2026 at 6 pm at the Sugar Land Location!…read moreI ring the special service bell to get help to open the locked cabinet as I wanted to buy 750 ml of Clase Azul Tequila for $167! The Manager who came to me was an African American lady who was so "Unprofessional" and blatantly rude! First she walks up and asks rudely what do you want? When i replied Clase Azul, her response was " Why do you guys like this shit?" Seriously? Your manager needs to be more professional and she has no right to demeaner the choices of customers especially while buying expensive items. As a reserve member, I can take my business elsewhere if you dont want to sell to your customers!

Three strikes and you're OUT!!! Three times their curbside pickup failed. I either have to go…read moreinside and get it myself or I have to drive over to the Wendy's, open the TotalWine app and tell them I am in spot 4 and then rush over to spot 4 and hope the spot is still open. TotalWine needs to have some WiFi extenders out by their front door with a range to reach their curbside parking. If I have to go inside Total Wine, I might as well go inside of Spec's with is closer to my home. I only go to Total Wine for the convenience of curbside pickup.

Solid selection. Solid prices. Good service. Probably deserves 4 stars compared to other shops…read morein area. Probably #2 behind Imperial.

Great service , Humidor is well stocked…read more Great value for quality cigars. I highly recommend this spot.