Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Took care of my md state inspection in a timely manner. Good communication. Keith was very helpful.read more

Doc was my mechanic for many years. At first, I was allowed to be with the car as his son worked on…read moreit he would chat with me. But later even after covid lifted he stopped letting me be in the waiting area. The last oil change as I was driving had the oil filter fell out and all the engine oil spilled onto the streets. I brought the car back and told him the engine is really loud. It sounds like metal grinding. Doc took a look and filled it up with engine oil and installed the wrong oil filter and told me I would be good for another 6 months at least. I listened to the engine and it didn't sound right. I brought it to the dealership that then diagnosed it as a failed engine block. Metal was inside the engine and it needed replacement. In addition, the second oil filter wasn't even the correct filter for my car and was two turns from falling out. Oil was already leaking from it. The bottom of my car was coated in oil, and it could have caught on fire. Fortunately it didnt, and Doc owned up to his mistakes and his business insurance covered the repair. However, that was another hurdle to over come as it got delayed for months. It is very difficult to find a good car shop. Bless you if you have one.

Most honest person I know! When I moved to the east coast I had trouble finding people I could…read moretrust. I was so hesitant to get my car serviced but when I met Doc I instantly felt like I was back home in California! I have been coming here for 6 years now and only recommend Doc as a mechanic!!

Took my car in to get tires balanced after Costco failed to do it right after the 2 times I took it…read morethere. Dropped my car off in the morning and got the call around 5 that it was done. The guys here took care of me, explained how they rebalanced them and added/removed the proper weights. No more shaky steering wheel and for the price, I would come back again. Appreciate the service!

Although I typically have my car inspected at the dealership, I came here for Maryland registration…read moreand failed because of problems with the parking brake, lights, and power steering fluid. The worker was displeased when I suggested bringing in a state trooper to oversee the process. Part 2 To be continued........

Eakle's Auto Care is now my go-to maintenance and repair shop for my car. It's on Bethany…read more(Centennial) Lane, just north of US 40 Baltimore National Pike, about 2.5mi west of US-29. Good prices, and reliable on-time service. I've heard good things about Eakle's from family and friends, and I decided to try them on my oil-change and tire rotation which were both due (Apr 2026). I was able to get an appointment about a week out. (Sometimes it's a little longer to get one.) I dropped off my car around 9am, and after a 5min stop in their little waiting room, a fellow quickly got my info and got me out the door. Around 11:30am, they called to offer an engine-filter change and a cabin-filter change, which i agreed to. They were all done by 1:15pm. The price was great! About half what my dealer charges for a dealer-coupon-rate! And while I really didnt expect to notice the change, my car literally hummed on the drive home! Smooth driving and smooth accelerating. And the cabin airflow was definitely quieter and noticeably less musty. Thanks, Eakle's, for looking at the air filters! I'm quite pleased with their work, their attention to detail, their fair prices, their efficient service, and their nice business-like attitude. It's great to find a reliable shop. Remember: The "Eak" in Eakles is pronounced like the "e" in "Excellent! (I came up with that myself :-)

New to the area, I asked a neighbor for a Car Mechanic recommendation and they told me to call Tim…read moreat Eakle's Auto Car. I have an older Lexus and it seemed that one of the sensors in the bumper got knocked out and needed to be repositioned and secured since there was no longer a bracket under the bumper. I told him that an aftermarket product or a quick fix would be fine and that I was not looking to restore it to factory condition but just be operational. 45 minutes later, he called me to tell me my car was ready. Tim had used simple tools to secure the sensor in place and ensured that it worked and performed as it should. It was so nice that he listened to me and found a very inexpensive solution to my problem. I expect that I will be using Eakle's for all of our future car repair needs. Highly recommend!!!

Initially I came in for an oil change and didn't think too much about getting any service done…read more Phil checked out my breaks along with some other things and told me about the issues I could run into and suggested some services that would need to be done. He wasn't pushy about it and said it's one of those things that should be done either now or eventually down the road if I want to keep my Grand Cherokee for the long haul. Instead of doing the oil change at that time, he told me to bring it back in a few days to do the service and he'd do the oil change then. I appreciate Phil's honesty and that he was able to have my car done the same done. He's upfront with the costs and even gave me a military discount. I'll gladly be going back to him in the future.

I discovered Elite Car Care when I moved to Maryland 2 years ago and have used it since. While…read morepacking and relocating, my Toyota was a bit neglected and then counted on for a cross-country move. When I got here, instead of taking it to a dealership/service place as usual, I tried Elite. Phil was very honest and helpful--he took care of my car as if it were his and actually saved me money on that service and with his tips on future care. My 7 year old car is acting brand new, and I'm more confident when driving long distances that it will get me there and back safely. Top notch service.

After getting tired of going to the Nissan dealership to have my car fixed for ridiculous prices, I…read moredid some research and found Autostream in Randallstiwn. I had no idea what to expect but I just wanted good service for a decent price. My expectations were far exceeded. It is an amazing place to get your car fixed for a fantastic price. The employees at the front desk are phenominal and the mechanics are super fast and talented. I feel like I am part of a family there. Regardless of how long it has been since I have called, they always remember me and welcome my business. It is a smaller location on liberty road and it is a bit if a fast turn into the parking lot but the business itself is not hard to find at all. It is super easy to schedule an appointment online, by phone, or in person. There is a shuttle service if you need to go while your car is being worked on. I prefer to hang around and chat with the staff. Either way, I highly recommend this business and will continue to go myself!

The service at Randallstown AutoStream Car Care was exceptional. They were polite and helpful.They…read morealso provided transportation to and from the auto dealer. That was a great help considering I was short on cash and that helped a whole lot. Very greatful. Mr. Russell at Randallstown was the hero because he also had the service that picked me up at last minute so I could pick up my car. Now that"s what I call great service. It was incredible. One of the best services I have had from a car dealer.

I've been trusting Neubauer Auto with both my and my wife's vehicles for years, and they've…read moreconsistently proven themselves to be reliable, honest, and genuinely invested in their customers. Their integrity really stands out--they've always given me straightforward, fair pricing and honest assessments about what actually needs to be done. While other shops have tried to push unnecessary replacements on parts that still had plenty of life left, Neubauer Auto tells it like it is. What impressed me even more was when I reached out with a trailer question that had nothing to do with their services. Rather than brushing me off, they took the time to help me find a good vendor who could meet my needs. That kind of helpfulness says everything about the people running this business. I can't recommend them highly enough.​​​​​​​​​​​​​​​​

Great communication and affordable, quick oil change service. Also decided to add on air filter…read morechange and tire rotation because they said it wouldn't take long and I knew I was due for it. Location is walkable to grab food while waiting. Everyone was completed in time for me to go to work in the late morning.

I've had some really awful experiences with mechanics since I moved to the area 18 months ago…read more I've tried Dobbin Auto Repair, an Exxon in Columbia, AAA in Laurel, and two dealerships -- all of which were the worst experiences I've ever had with mechanics. River Hill Sunoco got my car running better than it has in over a year, and I finally feel safe on the road again. They treated me with respect and patiently listened to the list of issues I was experiencing. They quickly diagnosed the issue, fully explained it to me, and completed the repair within a couple of hours. I can't say enough about how great my experience was!

In spite of the pecuniary wealth of Clarksville, the area is generally destitute when it comes to…read moreautomotive knowledge. The River Hill Sunoco preys on this ignorance. Late one night, my girlfriend got a flat tire. As I have done dozens, if not hundreds, of times in my life, I removed the old wheel/tire and put on the spare using nothing more than a scissors jack and lug wrench. As I replaced the lug nuts, I threaded them and tightened by hand before using the lug wrench for one last fastening. As it turned out, there was a hole in the sidewall of the old tire, so Sunoco ordered a new tire that was expected to arrive in a few days. In order for us to commute to Baltimore on the spare, "John" the technician tightened up the lug nuts. "John" did so with an air impact wrench (also known as an air hammer, pneumatic impact wrench, etc). A few days later, we took the car back for Sunoco to install the new tire. This time, the Sunoco technician had difficulty removing one of the lug nuts, and one of the studs snapped. After replacing the tire, Sunoco capped the broken stud and offered to replace it at a cost of approximately $100. Through an apparent miscommunication, Sunoco never ordered the new stud, so we took the car elsewhere for repair. At the other garage, my mechanic had to use a breaker bar to remove two of the lug nuts because Sunoco had over-tightened them (see attached photo showing metal shavings from the other over-tightened lug nuts next to the broken stud). Due to the numerous damaged studs, we replaced the entire wheel hub assembly. Naturally, this cost more and caused major inconvenience as the car could not be driven for several days. An objective analysis of the facts leads inescapably to the conclusion that Sunoco over-tightened the lug nuts, causing the catastrophic failure (breaking) of one stud and the effective destruction of two others. When the first stud snapped, Sunoco did not mention any issue with any of the other lugs or studs. The vehicle was entirely within the control of Sunoco, and it was Sunoco that once again tightened the lugs after they replaced the tire. The thing speaks for itself: only Sunoco could have caused the damage to the second and third studs, and the circumstances strongly suggest Sunoco's fault for the first. Through its manager, Adam, Sunoco has enumerated several excuses to absolve itself. First, Sunoco alleged that I "cross-threaded" the lug nuts when I put on the spare. I reiterate that I hand-tightened the lug nuts, and this excuse does not account for the destruction of the second and third studs, which happened after Sunoco replaced the tire. When confronted with the issue of the additional lug nuts' destruction, Sunoco then blamed me for not making the lug nuts tight enough after the tire change and alleged the wheel was "like a loose tooth" when it arrived at Sunoco (which, of course, undercuts its "cross-threaded" theory). Admittedly, I did not have a torque wrench, but to think the lug nuts had come loose on the short drive to Sunoco strains credulity. If it were true, why then did Sunoco not note damage to the other studs at that point? Oddly, Adam denied knowledge of any technician named "John" employed at Sunoco, though he admitted a technician with a similar sounding name does work there (other social media posts about the River Hill Sunoco, e.g. Anglie's List, mention an employee named "John."). Just so there is no confusion, "John" is the technician who has family in the south of France, though I'm sure Adam knew exactly who I was referencing.

very professional , have gone twice and will continue because of the service and great…read morecommunication. they gave me options tried to be cost effective

This has been my go to place for auto repair for at least 10 years. In the past it has always been…read moregreat but I don't know what happened this time except they have moved to a new location. I had a 9am appointment to get an oil an filter change. I arrived on time and left my car there for the service. I called later in the day to find out when it would be ready but no response or call back. Decided to go see for myself at around 3:30. They have a strange location. In order to get to the office and waiting room you have to climb up a hill of wobbly wooden steps. when I went back to check I went to the back of the building where the shop is, my car was not ready. I went to the edge of the garage to get the status and was told I have to go to the front office which meant climbing the hill again. That is a physical problem for me. The owner came to the shop and was very nasty to me. He told me to get out of the building and that he would not do any work on my car ever. What a very unprofessional way to run a business. He won't be seeing me again.

We are new to the area. I needed to get our cars inspected. I took a chance and pulled into the…read moreExxon station and spoke to Mike who was very knowledgeable and helpful in scheduling my two cars. The inspection price was quite reasonable and I was able to get both cars inspected in one day. While pitting my new tags on one of the cars, an Exxon employee was leaving for the day, but asked me if I needed assistance. Then, as I was completing the task, Mike was leaving for the day and also asked me if I needed any help. We chatted for a bit and he noticed that I had the incorrect plate on the front of the car and explained to me the rules in Maryland. Several days later, I was having an issue with my key fob battery. I happened to be passing by Exxon and stopped in to speak to Mike who tried a few things to see what the issue was and determined that the "new" battery that I had just replaced was not up to par. He swapped out the battery in my key fob, and I was happily on my way. It's so nice to find a place that really treats women with respect and courtesy. In the course of five visits every single person I have come into contact at this station with was so nice!

Had my car towed here for a likely transmission issue, and Mike got back to me the next day to…read moreconfirm I did need to have the transmission replaced. He checked around and the next day gave me some prices of places he had spoken to, including his own price and warranty. He was very honest with me in letting me know that for a little bit more money, I could get it done somewhere else and get a better warranty. I would definitely recommend them for their honesty.