We live in beaver part time. It's hard to predict when we will need water. The team is always great…read moreabout working us in if we run out early or miss our delivery. They even bring us an extra bottle to make sure we make it to the next delivery. Super flexible, thoughtful, and goes above and beyond.

Great pricing, super helpful, great tasting water, overall we are so happy with Superior Water. We…read moredid research when trying to select a water delivery service and we aren't disappointed with choosing them.

I don't usually write reviews, but this one is warranted. We paid for septic service that did not…read moreresolve the issue, and it was clear the job was not fully completed as soon as the first flush showed the backing up continuing. The problem continued until a second paid visit finally fixed it. Since then, we've made multiple attempts to request a refund for the original service and have not received a direct answer. Instead, the company has avoided addressing the refund altogether. Paying for a service that doesn't fix the problem is one thing--refusing to take responsibility afterward is another. Based on this experience, I would be cautious.

Folks work hard and fair. Easy to work with. Made getting well done with little hassles.read more

Excellent experience followed by excellent results. Before I get into the system details I want to…read morehighlight the service folks we dealt with because they made the whole process a breeze! They sent Don for the sales side of it. Don is top notch. Very informative, not the least bit pushy, and super helpful deciding what you should and shouldn't do. I don't know the rest of the salesmen at Culligan, but if you want a good sales experience, ask for Don and I guarantee you'll get it. Danny, the installer is a machine. Danny got the job done in half the time we were quoted it would take which worked out perfect for me because I had a tight schedule that day. Danny is an artist in his work. As a commercial piping designer myself, I can tell you first hand that there are two types of pipers/plumbers. Good and bad. Pipe is pipe, it doesn't matter what system we're talking about, it's all about the piper. Danny is one you want installing piping in your house. He's pushing 30 years with Culligan, he best be getting some type of bonus. Our well water was so hard before deciding to get a softener through Culligan. It was leaving hardness stains all over our sinks, giving us a constant battle against dandruff because of how hard it dries your scalp, and definitely wasn't drinkable. Culligan fixed all of that up for us. We got a softener that showed immediate results in the hardness. Man, that first shower with the new water was heavenly. Finally shut the wife up about it ;). We also got a reverse osmosis system that fits nicely under the sink to replace the very costly water bottles we've been buying since we bought our house. We love the taste now, and the system will pay itself off without the cost of the 5 gallon water bottles (plus the damn hassle of getting them). Only regret I have is not getting this system put in sooner! Thank you Culligan!

The quality of the water is great. It's a nice refreshing addition for drinking, coffee and tea…read more Even my house plants love it, and do not turn yellow like with ordinary tap water. Their service is reliable and very professional.

Have not gotten call back for pricing, I will call them tomorrow , I know others that have this…read moreservice and it looks good

From the owner: Specializing in: - Bottled Spring & Distilled Water…read more 5 gallon, 3 gallon, 1gallon cases, 24 pack cases - Water Dispensers for bottled water Softener Salt Delivery to Homes & Businesses Or Pick-up at our Convenient Drive-Thru Locally Owned

I would leave 0 stars if I could!! We were approached by a salesman in Costco while we were out of…read moretown, while we did give him our address, we did not agree to start service. Well, he took it upon himself to start it and send the equipment and first shipment of water to our house back home. We called immediately and had them come back and get it all. Here's where the problem comes in, we are still getting billed 3 months after all of this happened, and every month I have to call in with the information on the bill they send only for them to tell me there is no account associated with any of that information, including the account number!! The customer service is terrible, very condescending and rude!! Do not even talk to these people let alone do business with them

Here's an edit to address the company's response. I have talked to customer service multiple times…read more Your delivery drivers keep coming anyways despite us cancelling. The people in the CS department are very nice, but are completely incapable of actually helping you. The drivers just don't listen or care. The regional manager was supposed to call me multiple times and never did. I would have even driven the water back to their location given the chance. Working with this company is terrible save yourself the frustration.

I very rarely leave negative reviews but I feel I must in this instance. For 20 years we used Tri…read moreState Water and was extremely satisfied with them. They were the nicest people and had amazing customer service. Unfortunately Tri State sold out to Aqua Filter Fresh/Tyler Mountain. Since then the experience has been less than desirable. Their customer service is awful. In the past we had a set schedule for the year's deliveries. They even sent a calendar with stickers showing delivery. That went away. Days of delivery seem to vary. Now we get a text and email the day before delivery. For 20+ years I always would put the empties out before I left for work. Even with this new company. Yes thy say you can put empties out the night before. This past week was our delivery day per text message. I put the empties out around 7am as I've done forever. Later my wife received an email saying your empty bottles weren't out when we tried to deliver, we will reschedule. They were trying to deliver at 6:40am! I called the office and questioned why they were there so early and how I've always put them out at the same time. The woman sat silent in the phone. I had to ask, so now how do we remedy it? She said you've been rescheduled for Tuesday already. Later that day my wife received a passive aggressive email with a screen shot of the text that was sent and a message saying see the text we sent. WTH? This is your customer service? I got my text yesterday, put my empties out the night before. Left for work this morning, no delivery. Came home from work tonight, no delivery. No email saying why, no text, nothing. A few months back we didn't receive our delivery and same thing, no email or text saying why or when it would be rescheduled. I had to call them and ask what happened and was coldly told that the driver called off. Okay, maybe you notify your customers. I asked okay when will we get our water? They said we would get an email and text sometime. Why does the customer have to call and ask why Thor service wasn't performed? Just a horrible company now. I would love to use the cliche saying of "if I could give zero stars I would."

Quality water. Delivery is always on time. Requests for more or less water are always…read moreaccommodated. Very good value for delicious spring water.