They installed a loop system in our new home before we moved in. They were great. On time,…read moreresponsive, super nice and did an amazing job. Now we can get our water softener.

They came cut the line and never showed up, other company came and finished the job. They're still…read morecharging us for incomplete work.

I was assigned this company through American Home Shield twice in the last two years. Plumber…read morearrived on time and cleared up the two stoppages that I had. Both times that I have had Water's Edge I was impressed by them. They are courteous and very professional. I would definitely recommend they and use them again.

I have been forced to use this company through American Home Shield. They have been sent to my home…read moreto service a total of 4 issues. They have never been impressive in the scheduling of services, ability to complete them in a single visit, or timeliness in returning for the completion. The latest repair is the third call to them for the same faucet issues. It has been 3 weeks since I called the service, 2 weeks since they simply came and looked at the issue, and I am still waiting for them to actually schedule a final visit and replace the faucet. This will be the last time they walk on my property, and also will have me looking to replace American Home Shield as well. I don't recommend either company for repairs to a dog house.

Shower doors were installed on schedule. Finishes matched fixtures perfectly. Installers were…read morecareful, efficient, friendly.

Nope... Wasted 4-5 months going back and forth with these folks just trying to get an estimate on a…read morewindow with a small crack. Was told numerous times the wait was 2-3 months out for someone to come by, yet I tried to set an appointment, and they "don't make appointments." I understand the Permian Basin dynamic of the customer being at everyone's mercy, but how do they even do business?? They won't return your call even if they say they will, so skip this place all-together. Not worth it.

Michael did an outstanding job of replacing our water heater. He was on time, took extra care when…read moreworking in our home and made adjustments at our request all for a very reasonable price.

I have a service contract with this company and my ac has been out since April 22. Angel will give…read moreme no updates as to when it will be fixed. He refuses to call and get updates on my compressor. My home is 91 degrees inside today with 3-floor units running. Poorest service and when I speak to him on the phone he refuses to call and get an update on my part just states, don't you remember what I told you before!

Absolutely outstanding plumbing service! The technician arrived on time, quickly diagnosed the…read moreproblem, and took the time to explain exactly what was going on and what needed to be done. I would absolutely recommend them to anyone needing plumbing services and will definitely be calling them again for any future plumbing needs. 10/10 service!

Great company! I highly recommend! They're good people, very professional, and take pride in what…read morethey do. Definitely give them a call if you need any HVAC Plumbing or Septic work!

We want to thank and compliment you and your crew on a job well done!!…read moreMy husband is an engineer so he knows when something is done right. He is so pleased with how you re-did the patio and shop roofs to be leak proof. Everything looks so professional. Thanks to you also for speaking up for us to the insurance office for the correct shingles. Your crew was courteous, hard working, and cleaned up the area amazingly well! You are all a blessing, and we highly recommend you! Thanks so much!

Charles Terry Construction never got around to doing any work for me. It took 3 business days for…read morethem to get back with me just to get an estimate and then rescheduling the estimate 3 times with short notice rescheduling presumable due to more important appointments. I decided not to get the estimate on the third attempt as I believe this is indicative of how the company will respond when getting the actual work done should I have selected them. Customer service is not high on Charles Terry Construction's list based on my experience.

A valve on my water heater started leaking yesterday. Ellis and Sons had the valve replaced and…read morerepaired a couple of faucets within a couple of hours of calling them. They were professional, fast and the price was fair. I would recommend them to family and friends anytime.

They get right to work and their pricing has always been cheaper than the others. Very respectful…read morewhen dealing with them.

Called Rainbow Plumbing to schedule a bathtub/shower faucet replacement that was leaking and…read morecouldn't be turned on and off completely. Service rep was courteous and on time. He did a great job! Very pleased and will definitely call on them again!

They got here as soon as they could,with all we had going on in town.Got my like fixed ASAP at a…read morereasonable price.The young man who fixed it was very respectful of my home and my personal space.