I was very disappointed with the grooming my Maltipoo received. The work on her ears was poorly…read moredone, and when I shared my concerns, Kimberly did not acknowledge or address the issue. She has moved to a new location with a new groomer since then. I will be posting this in their site as well.

My 2 dogs went for a deshedding service as well as nails and paw maintenance. Both dogs shed like…read moremad and when they got home it was the first time in quite some time that I could pet them without getting a handful of fur. They look and feel great! Thanks for your thoughtful care of Finn and Charlie! We will be back!

Ever since they changed nail trims to walk-ins, it has made it much easier for me to get it done…read morewithout having to call and make an appointment. The nail trims are quick and efficient here which is why I continue to come here. The people are great too!

The service is friendly to both humans and pets! They have so many nutritional treats and food. I…read morejust love it & my Pomeranians just love going there.!They also have grooming and nail trims. What more do you need to come visit Pets Etc...

I have been a groomer for 17 years. Saying that also states that "I know better"…read more My dogs are all small bath dogs and as much as I love huskys I swore I would never own one because of the hard work it entails keeping that coat up. Well fate had it that I fell in love with the owner of a Wooly Husky. I had to stop grooming myself due to severe asthma that sent me to the er multiple times. It was difficult because I absolutely loved grooming. Hard work but rewarding. Still I took my dog to a self serve dog wash but the dryers can barely blow out a candle let alone a hairy husky. I had a friend of mine groom her in the fall and between October and yesterday her coat got out of control. So tail tucked between my legs I brought her into Blooming Tails. These girls are real and I could tell that helping my dog feel more comfortable was important to them. She's a fire cracker for brushing her back side yet they carried on. When I picked her up she looked like a new dog and I felt so much better knowing she can be more comfortable in this summer heat. I am so grateful for the time and effort they put in to making my girl feel better. I highly recommend them Jennifer Tribolet

Shannon is a joy! We brought our Lizzy for a bath and brush out. She was shedding something fierce!…read moreI would highly recommend this place.

First time professional grooming for an 8 year old dog and Jessie did a really amazing job. Oh my…read moregosh - what a difference (!) and we were thrilled with how much better she looked after a cut by Jessie! I have only positive things to say about the experience! Great response time to setting up the appointment, great experience dropping and picking up, and a super job with the cut!

jessie did a great job on my mini schnauzer puppy's first grooming! she was very responsive…read morescheduling the grooming over text and took care to do what my dog felt comfortable with given it was her first time. i am excited to go back to jessie!

I'm just going to let the photos speak for themselves. Had an appt, they had to I guess cancel (idk…read morebecause I never heard back); made another appt, got the confirmations again, they never showed up today. I left a voicemail but never heard back. If you didn't want the business there's better ways than to just ghost customers. ‍ We wouldn't have taken it personally. It's the ghosting that's an issue. Seems like it's a common issue across the mobile pet grooming industry anymore. Extremely disappointed. For what it's worth, we were very pleased with their first two grooming sessions.

Not a Maltese cut!…read more Before booking, I asked multiple times for a groomer experienced with Maltese and a specific Maltese cut. I was told: "I've done plenty Maltese I've been grooming for 9 years." The first photo shows Baylin in her full coat before grooming. The others are Baylin the day she was groomed and weeks later, showing how poorly the cut growing out. I requested a proper Maltese shape, trimmed right off the floor with no straight lines. Baylin is only 3-4 pounds, so experience matters. The result was not a Maltese cut. I contacted the owner weeks later to give feedback only, not to request a refund. The responses were: * "You had no complaints when there this is days after the groom" * "Request the other groomer or go else where" * "Beth would be more then happy to service you" * "And I assume that's the day of your groom correct ?" * "Days after to complain makes 0 sense beth would be more then happy to service you eliza is no longer here." After that, communication stopped. This service cost $120 +$40 travel fee (not including tip). Posting for transparency.

Visited here for my first time last week and was amazed in how well I was treated! I have a senior…read moreextremely picky cat and was looking for a specific food brand for him. The lady that was there showed me all the foods available and told me the protein contents and other info. She was so awesome! I was amazed at the great customer service here. I also got a great deal on cans of cat food and didn't overly spend. Their prices are fair. I will definitely be giving them my business again!

Excellent service. My dog loves his groomer. Very kind and caring staff. My dog loves his groomer.read more

They do a great job really care about the dogs on time and reasonable! I have a pretty good size…read moreGolden retriever about 100 lb and they seem to have no problem handling and he's always happy to be there! LOL!

Lauren loves my smelly little hound almost as much as I do and treats her like her own. They take…read morevery good care of all there clients and their fur babies

I absolutely love Gail's Groomerie. The staff is always very friendly and most importantly the…read moreGroomer, Lana always does an excellent job at grooming both my pups! There was one occasion when I had waited until the last minute to schedule an appointment only to find out they were booked and, unfortunately, I had no other choice but to take my pups to a different groomer in Naperville and I have to say, I was very disappointed due to the quality of work they did on both my pups. I will never again take them anywhere else! I now make sure to book well in advance to be certain that I get them both in for an appointment. My pups are always very well taken care of and, Lana always does an excellent job of making them look, dog show ready. See for yourselves!

Paid a lot on money only to my dog's back looking like shaved sheep on a farm…read more Doodles get knots that can cause issues, I get that, but that's why I go to a groomer. If I wanted them shaved to nothing I would have cut them myself.

I'm not sure what has changed with this business, but our recent experiences have been…read moredisappointing. We initially believed we had found an ideal groomer because this facility promotes dog interaction, similar to a puppy daycare environment. Socialization was important to us, and during our first two visits everything seemed excellent. We were able to see our dog playing and interacting with other dogs on the live cameras, and he appeared to be having a great time. However, during later visits, we noticed a significant change. Our dog appeared to be kept in a crate from the time he arrived until pickup. We raised this concern with the owner, who assured us this would not happen again. Based on that reassurance, we decided to give the business another opportunity. Unfortunately, during the following visit we experienced the same issue. Our dog was not visible on the cameras and appeared to have been crated again. When we addressed this, we were told it was due to a miscommunication among staff members. We were again reassured that the issue had been resolved and would not occur in the future. Today, after not seeing our dog on the cameras for approximately two and a half hours, my husband called the facility to check on him. The staff member who answered the phone was dismissive and did not allow my husband to fully explain the situation. We referenced our previous conversations with Chris, the owner, who had assured us this would not continue to happen. The staff member responded that Chris was not present and stated that she needed to check in all dogs before allowing ours to be cage-free. At that point, our dog had already been there for two and a half hours, which raised further concerns for us. Due to the circumstances and the manner in which the call was handled, my husband informed them that he would be coming to pick up our dog immediately, as we were not comfortable paying for services where he remained crated the entire time. When my husband arrived, our dog was simply brought out and released to him. There was no explanation, acknowledgment, or apology offered. Based on our experience, I encourage other pet owners to ask questions and ensure they fully understand how their pets will be cared for during their stay.

This is the only place I will take my little princess. I started coming here when another groomer…read morecancelled my appt. Moreover, they cancelled for being 5 minutes late. I called 5 other places and only canine corner would take her. Plus she was so nice to me and all the animals.