I had to have a stone replaced in my wedding ring. The owner is such a sweet lady and did an…read moreexceptional job at a great price! It looks beautiful! I would definitely recommend this business to anyone needing jewelery repair!

They looked at every single piece of jewelry that I brought in. They were exceptionally nice and…read morehelpful! Going back to see about re-purposing a ring. So many great suggestions!

Worked with my husband to make a custom engagement ring, and then took the time to help me create…read morethe perfect band to fit it for the wedding. Couldn't be more happy with the service and product!

Made a custom engagement ring and it came out perfect. Very nice and helpful people that made the…read moreprocess stress free as it can be.

Recently had a service done for my rare vintage Rolex. Drew was very knowledgeable and very…read morequalified to work on the service. Throughout the whole time, he was very communicative and detailed about what things were being done and why. Learned quite a few things about watches from him, too! Very happy to have had my service done with him. This is a watchmaker you can trust knowing your watch is in good hands. Absolutely worth it. Thank you!

Hands down the best. Almost every piece of jewelry I own has come from Zimemrmans including my…read moreengagement ring. The staff is incredible and their pricing is extremely reasonable.. Not to mention I die over their estate pieces.. My go to jewelry store.

Took a ring in that needed fixed, he soldered it together but cracked it more in other areas…read more Handed it to me and told me I wasn't happy and he didn't want to charge me. I honor work and pay for quality. Which I did pay but I wouldn't recommend this place to get gold fixed. He claimed to not want to charge so I wouldnt do this but I don't see how he would allow a piece of jewelry to walk out his shop like this I took it in for a fix and he said "I'm human not perfect" also said he's been in the business for many years but it doesn't show in the work he does or he just doesn't care about quality. Stones are loose and he couldn't fix it. A fine jeweler would recommend and find a way to get things done or send you to someone who can make it happen. Don't judge people by their appearance, you don't know what it's worth to them personally and how much they are willing to pay.

Lovely little store with great personalized service but limited hours. Have been using them for 2…read moregenerations. You meet the smiling man who actually does the work and that is important when you have a special piece and do not want to ship it somewhere to have it worked on. We also use them for battery replacements for watches and exercise bands since not everyone in this area has the tools. One Saturday the owner was away and shop closed so we wasted time going to 6 other jewelers in area for a battery. No luck elsewhere but 5 minutes when he reopened we were all fixed. Years ago I even had him engrave saying on an old wedding band. Really a one stop shop for all our jewelry needs, just call before you go!

This place really does pay top dollar & I wouldn't sell (or buy) anywhere else! Def. a FIVE Star…read moreoperation

The chic was on her phone, very rude and unprofessional! Avoid this place,…read more If you run a biz lk this get educated employees who know what they are are talking about not $8,00 place holders. Literally ad pure gold Persian coins from over 100 years old .. and she said we don't take them??? Damn shame waste of time.

The staff here really go above and beyond for their customers and are so personable. The wait time…read moreon a jewelry repair is so unbelievably quick; usually in under a week! They have a tremendous selection and apples to apples, you can't beat their prices on their diamonds. I wouldn't shop anywhere else for jewelry.

I brought my watch in for repair, because the battery that had been installed at a different local…read morejewelry shop didn't work. I was willing to pay whatever was needed, because the watch had sentimental value. The owner checked out the watch and said that the only problem was that the battery had been installed backwards (or maybe upside down, I forget). She installed it properly and wouldn't take a penny for her diagnosis or work. I really appreciated her generosity and have had nothing but good experiences there.

I purchased 3 permanent bracelets for myself and my daughters for a total of $180 one year ago…read more They told us we could have them fixed if they broke. I had to have mine removed for a medical procedure. I already had one I had purchased out of state. I went in to have it put back on and took the other with me as well. They wanted to charge $10 to get the 2nd one also attached. The only additional effort was a spark from the welder they already had out. My arm was already there, the person was already doing it for the one I paid $60 for. I've shopped multiple times here over the years, but never again. There was no extra cost to the store to weld the 2nd bracelet. Customer service is more than just a hello when you walk in. Don't visit unless you want to pay extra for service you can easily find elsewhere.

I searched all over for a ring I would fall in love with. Adam's online resource was perfect, the…read moreamount of Victorian style bands was far better than anything I had seen in person at the normal array of Jewelry stores on regular googling. I sent him an email with my selection asking if he had anything with the setting I could try on. We live in Baltimore so just stopping by in York wasnt really in the cards. His responses are so quick! He took care of us and I had my custom designed ring withing 2 weeks. He explained everything the entire time, was so lovely to work with and not the pushy-sales-fake type. Couldnt have asked for a better expierence for my wedding ring!!! I recommend them to everyone!!

I came in for a watch repair, broken clasp. The man behind the counter took the watch and worked…read morethe clasp for two seconds and then told me there was nothing wrong with it. I put it on a flexed my wrist and the clasp let go. He told me I was wearing the watch wrong and if I wanted the clasp repaired I would have to send it back to the manufacturer. They said they do repairs but I guess they couldn't make enough money off of me. Now I'm wearing the watch with the clasp taped shut until I can find a reputable dealer who wants my business. Worst service ever. Take your business elsewhere.

Pat and her team are extremely knowledgeable and friendly. They have a diverse selection. The only…read moreproblem with the store is that I see something to buy every time I am in. I highly recommend.

Excellent service, always pleasant and informative. unique pieces and also excellent for repairs,…read morecleanings etc.

The staff is super friendly and were happy to adjust my watch band while I waited. They didn't…read moreeven charge me for the quick adjustment. Amazing customer service! The jeweler I normally used for years would not adjust the band for me! Needless to say, Futer Bros. will be my go to jeweler from now on!

We needed to liquidate some of my relatives jewelry. The excellent and knowledgeable staff spent a…read morelot of time with us discussing our jewelry and educating us. We were quite impressed. I highly recommend them!