Had such a great experience here! This was my first time getting pierced with a needle, and first…read moretime getting pierced in almost a decade (lol at the childhood mall gun piercings). The staff were all SO kind and welcoming. They took their time helping me pick out the perfect jewelry out of their epic selection. Amber did an incredible job on my piercings and made me feel calm and comfortable throughout the process. Also, the shop itself is super cute! Would definitely recommend.

I'm sure they do good work and maybe this was a one off, but this was my experience…read more Popped in today 5/24/2026 around 3 pm to replace a lost 16 gauge segment/seemless/clicker ring for recently pierced upper/2nd lobe. The person assigned to assist me (I don't recall names/faces well) put the new segment/seemless/clicker ring in the lower lobe/1st instead of the upper/2nd lobe spot. I don't now how they missed the 2nd lobe because I had a light blue plastic place holder in the 2nd lobe so it wouldn't close up, we talked about it to confirm which one it was, and they saw me take the blue plastic out. Yes, I should have asked for a mirror once they finished to confirm they did it correctly but I trusted they knew what they were doing. I didn't notice, my friend pointed it out a bit after I left the shop, my friend moved it into the correct spot for me. Customer service was normal when I first went in but I didn't feel like driving back, finding parking, and blah blah blah over this. Think this was the breakdown, they didn't provide a receipt and I paid cash. Cost was $30 for the sterilized segment ring, $5 for the service, and I gave a $5 tip.

I have been meaning to get a tattoo for years and finally decided to get one. The atmosphere was…read moreextremely friendly and I was assisted by Cesar. He was extremely friendly and listened to my idea. It took him about two or three days to sketch out my idea and I loved it. I then scheduled an appointment for my tattoo that same week. It took a total of six hours and he was extremely gentle and cared about my comfort. He always checked to see if I was alright and if the pain was too much. Afterwards, he instructed me thoroughly how to take care of my tattoo. I got my tattoo in October 2019 and it's been a couple months now and I'm immensely in love with it! I am already having any ideas for my second tattoo. I was made aware that Cesar only works a couple of months during the year (since he's from Mexico) but he praised his fellow tattoo artists. Although I would love for Cesar to give me my second tattoo, I trust his work and judgement and wouldn't mind having another tattoo artist from Tattoo Lab give me my second tattoo! The entire piece cost me $500, which I thought was great!

Justin & Ceasar were both super friendly & knowledgeable; they really can do any style tattoo &…read moretheir line work is great & are not heavy handed; very enjoyable experience. My husband and I went in to get Pokemon tattoos together & they came out perfect! Definitely coming back to add more to our collection.

I walked in last weekend for a forward helix piercing. Katherine assisted me and did the piercing…read more Honestly a wonderful experience. She was very helpful in jewelry selection and pricing, and also phenomenal with the piercing itself. I'll definitely be coming back for a few more piercings in the near future.

I've been to this location three times and your Santa Monica Blvd. location once. Overall, my…read moreexperiences have been decent. I wouldn't say the customer service has ever been outstanding, but it's generally been good. During my previous visit, I spent around $700 adding two new piercings and switching out jewelry. The piercer who helped me was incredible. I wish I could remember her name because she truly had an artist's eye. She helped curate my ears beautifully, adding charms and small triangle studs that I absolutely loved. Near the end of that appointment, while we were still in the treatment room, she asked if she could step out to do a quick jewelry change for another customer. I found that unusual as we were already in service. I also had another appointment that I needed to get to so I felt my time didn't matter! Anyways I overlooked it because I had otherwise enjoyed the experience. Unfortunately, my most recent visit completely changed my opinion. I came in to purchase a solid gold swallow bird piece, which was close to $500, and have it installed. I had seen it on Friday and returned Monday specifically to buy it. The piercer helping me, who mentioned she was new from Bakersfield, immediately came across as uninterested. When I asked about the bird jewelry, she didn't even attempt to look for it and simply said, "I don't know." The receptionist then stepped in, searched the display, and found the exact piece. It was the last one. Once we went into the piercing room, I mentioned that my current jewelry felt a little tight, but throughout the appointment her demeanor remained cold, short, and dismissive. She changed the jewelry, but when she couldn't find a bag for my previous piece, I ended up offering one from my purse. Nothing catastrophic happened, but customer service is about how you make people feel. When someone is spending hundreds of dollars on fine jewelry and trusting you with body piercings, warmth, professionalism, and attentiveness matter just as much as technical skill. Sadly, this experience left such a poor impression that I won't be returning.

Great business, great company and Bree the owner is highly intelligent with great conversation. If…read moreyou are looking to get a tattoo or tattoo removal this is the place. I recently had 1 session of tattoo removal with great success. Thanks Bree

Appointment process was professional and easily booked online. Location is easy to find on Lincoln…read more Easy to park in the residential neighborhoods close by and walk over. Awesome vibe inside with circular lights above the stations and windows letting in natural light. I had Niki, she was very friendly (I really enjoyed our conversation about the local Latin dance scene) and light handed and helped me get the dragon tattoo inked on permanently. I didn't think it hurt at all and the healing was quick & dry. No blood or plasma pooling under the tape. I feel complete.

The best experience I ever had ! SHINO the artist did 3 of my tattoos... they are so clean and…read more beautiful PERFECTION! The studio has the best vibes Highly recommend it. can't wait to come back again THANK YOU

This established is better known for tattoos. However, I…read morewas looking for a place that did piercing. Dani was great. My ear have been pierced since late 90's. Done in Malaysia. I was made an honorary Pirate at the time. :) Anyway, the small hoops had fallen out. Dani did an excellent job, didn't need to redo the original. She's married to a really good tattoo artist. Check out his work. And hers. Love ya Dani. Ed

The staff at Oak and Poppy on W 3rd Street are amazing. Ivy and the apprentice are absolute gems…read moreand have earned a loyal customer. They are so friendly and professional. The piercing I got went super well and is healing up great. The shop is clean and is Association of Professional Piercers certified. Look them up if you're unfamiliar with the APP's standards. It's also a big green flag to me that they've taken on an apprentice. I do wish they carried heavier gauge jewelry, however I could just be stuck in 2010.

IVY IS THE BEST! I was on a vacation with my family, one of my piercings fell out, and my piercer…read morewas too far. I am so incredibly lucky to have found her when I looked up places nearby. My first two appointments with her (one for jewelry down size/replacement & the other for piercing/down size/jewelry removal) as she is kind, gentle, professional, but most of all funny and lovely as ever Ivy has down sized SO MANY piercings on this ear and my other ear (which looks kinda similar to this one *lots of piercings* but different). She also switched out a hoop for the leaf cuff Ivy is detailed, delicate with her work and really cares for her clients like a lot 10/10 recommend and will be going back, thank you, Ivy :)

Melissa (Yher) is my go to artist! She's done my arm & my…read moreback & i loved every piece. She's the absolute sweetest& the shop is so cute! She makes sure you love the size, placement & design before getting started. I recommend Heartless to all my girls

This shop is THE VIBE...Everyone is super nice and you can really tell it's a Woman owned shop…read more Melissa (Yher) did my butterfly piece and she did a PHENOMENAL job on my butterfly fairy piece. She was the sweetest soul and her Betty Bop, Anime, Pink girly girl room was the cutest spot I've ever seen. It was definitely unique out of all the tattoo shops I've been to. I'm definitely coming back here for another piece

great service , vibes , and reasonable prices ! I look forward to coming back and getting some more…read moreink from them soon !

Stopped in while I was sitting in traffic, heading back to SFV because I realized my newer stacked…read morepiercing was disappearing into my ear... With that being said, Sam was attentive, friendly, and knowledgeable. She had me in and out with a longer bar for my stacked piercing and a new earring in less than 20 minutes (and saline spray as well!) Pricey, but with good service and good quality earrings (I got gold), it seemed reasonable. Thank you, Sam for being quick and friendly and making a short visit pleasant!

Receptionist is friendly, the place is simple bright and clean…read more TY did my helix piercing and he's patient and supportive, I was nervous with getting my helix pierced. The process was smooth and fast, he confirmed the spots before I get pierced. I chose Studs because they offer flat-back screw for their earrings and use piercing needles manually instead of a piercing device. So the healing is better comparing to using a piercing gun. This place is definitely on the pricey side, especially their jewelries. I personally wouldn't get my jewellery here, I'm just here for the piercing and got a titanium stud for now. Will get my proper studs elsewhere.

Cute jewlery, but because of the people who work there, I won't be going back…read more I've been to this location about 3 times now for different piercings and hoping to have a different experience each time. However, the staff are unfriendly and seem to be "too cool" for everyone else. Feels like snobby high school popular girls who judge you and have better things to do with their time. I was asking help on which piercing to get, and they kept chatting amongst themselves despite my presence being known. Another time, I went in to get downsize, and the young woman said she'd only give it to me for free based on when I got pierced, but that she'd need to make a note otherwise the manager would go "what the hell", and she said this as if it were a huge inconvenience and my fault. A snobby and condescending attitude. I don't feel comfortable going back, seems like they just want your money. Not friendly or cordial, clearly just want to sell things.

I've gotten multiple tattoos here at Boartooth, by 3 different artists. All artists are incredibly…read moretalented and skilled at all different types of styles. They work with you to make sure you're comfortable and happy with what you're looking for. I've done both walk-ins and by appointment and each time has been great. I've been tattooed multiple times by Karina and Shane and I'd highly recommend them - you won't be disappointed!

I've been following this shop and their artists for a while and finally stopped in over the weekend…read morewhen we were in the area. My husband and I both chose a design from their February flash sheet. They also do piercings and seem to offer a variety of jewelry to choose from. Shop was very clean and staff was friendly. It can be intimidating walking into a tattoo shop sometimes but they make you feel welcome. Great work by Noah and highly recommend this tattoo studio if you are looking to get something done!