I didn't have an appt just called and they told me to come in. I went in within 10 minutes they had…read moreme signed in and talking to somebody and I sat and waited for about maybe 3540 minutes. Then they called me. They changed my banking information and I was out of there and I got my check the next day, which was a week early.

Called on 12/29 to make an apt after not being able to do so online and waited 1hr on the phone…read morejust for someone to finnaly answer and then hang up on me as soon as they got on the line I called back again and waited an hour and ten minutes just for the lady to be snappy and rude for just answering basic questions ( that's her job) and then asked me to call back when I had all the necessary information to call back (which I totally understand) Called back a third time with all the necessary information ( an hour and a half wait) only then for another lady to answer and when she asked why I wanted an apt the lady told me that I should refer to their website and when I said I looked wasn't able to find the answer she said she would be able to explain it to be over the phone rather than giving me an appt and when I mentioned I rather to be able to do it in person as there would be questions with the entire application process she said she would not be able to schedule me and apt and then hung the phone up on me! I really don't ever take the time to write reviews but this got my blood boiling. I am sure I will be able to find the answers and get outside help to make sure benefits are filed properly but it's unacceptable that you can't easily make an apt online and then have the workers refusing to give people the help they need. Let alone the poor attitude from everyone helping today, you could feel the hate for their job through the phone .

Apparently they don't allow walk ins anymore since the first of June. I was here Tuesday the 7th…read morefor a walk in, they were full and I scheduled for Thursday that week. I show up with my brother who needed a walk in and couldn't get an appointment until the 28th of July, the lady assisting the arrivals proceeded to say that they don't allow walk ins anymore. This was clearly odd seeing as I was here just 2 days ago and they had a very long line of walk in customers. I was called a liar by the lady and this could have been avoided by simply saying she didn't know anything about that but to call me liar just because she works there all day and didn't know I was in a walk in line for 30 min that week is rude and unprofessional. Also they no longer do drivers test here only at Lakewood. I recommend going to a drivers school for your testing as to avoid being booked out a month or more.

It's been a while since I have had to renew my driver's license and as that amount of time has…read morepassed since my last renewal quite a few licensing offices have closed around Tacoma which makes the remaining ones considerably more challenging to navigate. What I mean by this is in reference to this specific location is that parking can be quite a challenge to this small parking lot for the visitor section and a line of people waiting is accumulates extremely fast and as a result the longer the line grows the slower it's going to be. So making an appointment is the way to go here. Definitely plan a considerable amount of time ahead to get to this location in case you make a wrong turn as well as waiting to find a parking place...because you are bound to have to sit in your car until a space opens up...but the best way to avoid all that in addition to the appointment is take the first time slots that are available when you make an appointment online. Depending on the day it's like 9 a.m. or 10 a.m. If you go with the earlier option that's the best because there are already a bunch of people sitting in the lobby ready to start the line. So key things here....1) make an appointment...2) take the earliest time slot (9 a.m. if you can) which will give you a greater likelihood of meeting your appointment and getting your car parked with relative ease. For those who made an appointment the line is much smaller upon opening and if you check in you will get a confirmation number in which it will be called upon. Once you go up to a representative for me at least the process itself was fast. They confirm your residential address, make sure height and weight are accurate, get your picture taken and if need be you take an eye exam...typical stuff as usual with the renewal process there. You get the choice if you want to renew your license for six or eight years. I went with the eight year option as our lives are busy enough and the longer we can have a license and reduce the frequency of the renewal licensing process the better. Once all the usual information and process was done...which was very smooth and efficient it took only about seven minutes for the renewal itself if you don't count the time of waiting for the doors to open to the department (it took an hour from start to finish from leaving home and getting back to home). Another aside at this office is if you are in for a wait and need the restroom you will need a code. Maybe you can get in if someone else enters the code but if not you will need to probably get it from the receptionist.

It feels weird leaving a review on Yelp for the Department of Licensing, but I wanted to give a…read moremassive shout out to the best DMV experience I've ever had. I had an appointment to update my EDL as I realized it expired next year on my birthday (in early April, when I'll be out of the country). I looked online and they had multiple same-day appointments or ones roughly 3 weeks out, so I decided to do a same-day appointment about an hour and half later. I grabbed all my documents (I ended up not needed them since I already had my EDL and was just renewing but it was unclear based on the DOL website), then headed to Kent. My appt was at 10:45 but I showed up at 10:37. I checked in via text, then walked in. The front desk worker confirmed that it was indeed me and I did indeed check in online, then directed me to the waiting area. My number was called roughly 90 seconds later, and then I was able to get my eyes checked, take my picture, and confirm my information within the next couple minutes. I was back out at my car to leave at 10:42, before the time of my actual appointment. Huge shout out to the main representative I worked with, Ashley, who was kind, efficient, and fun in an environment that is typically perceived as none of those things. She also had the cutest pink keyboard and was a great representation of the WA DOL.

Had to go to the DMV in order to get the new Enhanced Real ID. Went on Friday, 5/16/25. Arrived…read moreat around 9:30 AM and had to wait in line at the entrance to get a number ticket (#421). At that time, they were at #360. The numbers were being called randomly at times for Walk-Ins and Appointments, so had to keep an eye on the monitor for the number and ding sound. The PA system or volume was so low you could hardly hear anything. Was sitting in the waiting area for over an hour. Got called up at 10:45 AM. Shared my required documents (Mail with Name and Home Address on it, a valid U.S. Passport) and current Driver's License. The lady who assisted me was very friendly and helpful. She was knowledgeable and provided adequate details and information about what the Real ID is included with - Radio Frequency Identification) technology, a unique identifier to confirm the authenticity of the ID. After verifying my information on the screen, she took a photo of me and requested the payment. It was only $21.00 since my current driver's license doesn't expire until 2027, so have to wait until 2026 to renew it for an additional 8-year one since it has to be within a year or less until your Driver's License expires to be able to get the extended one. Thanked the nice lady and exited the DMV. It was a good experience, overall... The waiting period was as expected, so be aware of that when you visit... Also, there aren't enough parking spaces close by during peak times, so you might have to park in the back or across the street.

This is a well organized licensing office with an easy online appointment system. They're open the…read morefirst Saturday of every month, not every Saturday. On Saturdays you must have an appointment for anything besides tabs, so make sure you get one. Appointments require using an app or site called Skiplino, but it's easy to do.

Very helpful and very efficient from the time I walked in the door. I think the total wait may have…read morebeen 10 minutes. There was a constant flow of people but it seemed like I was in and out :)

I had perhaps my best ever DMV experience at the Lacey Licensing office this week. Not happy about…read morehaving to trudge in to the office six weeks after making an appointment, the young lady who waited on me was exceptional, kind and quick. That is all too rare these days. My only star deduction was because of the cost: $135 for an 8-year renewal and 'enhanced' license. Seems steep! Keep it up for the wonderful service!

I have recently moved from Florida, and I went in to get my EID. For context, I am a trans man and…read moreover two years ago had my name legally updated. The Escambia County Court gave me a digitally signed Final Judgment. I used this form to update my social security card, school documents, work documents, bank documents, my Florida REAL ID, everything ever I was able to update with no issue. Suddenly at this office, I am told I need a wet ink stamped original copy. The court never gave me one, because the Escambia court literally ONLY DOES DIGITAL SIGNATURES. I was being asked for a document that literally doesn't exist and I cant exactly conjure up?? I was refused an EID and essentially given a tone that made me feel like I was being interrogated like a criminal committing fraud!! Which is super funny because the document brochure implicates my REAL ID should be enough proof of citizenship???? I have to travel in a month and now have no Real ID and I don't know if I will ever be able to get one, because I cant even fly to Florida to request a document and get one in person since its extremely expensive and well... I don't have a real ID since they just gave me a normal license so that adds even more expense since I'll have to do the online ID verification for TSA! EXTREMELY unhelpful staff basically told me im SOL and just halfheartedly "hoped for the best" for me. How come the SOCIAL SECURITY OFFICE can take a digitally signed final judgement but you cant??? Like you can literally call the courthouse if you want to prove it's a case the was signed and closed?? I don't know what you expect me to do. I wish this could be realistically resolved.

I debated whether or not to give 5 stars instead of 1 because honestly Officer Breanna Straus did…read morethe public a favor by exposing the true attitude of police officers. In her Tik Tok she demonstrated that cops believe they are above the law. In a way this is true because of qualified immunity, but that's another topic. She informed the public that police can and do 'find' reasons to pull people over. All they have to do is follow someone long enough. This could intimidate the person they're following, making them nervous and increasing the chances they commit a minor traffic violation. Then what? Call in dogs because you 'suspect' drugs? Violate their 4th amendment rights by searching their car? Beat, arrest and trump up charges because they offended your ego? I believe this is how it works. Officer Straus' comments and countless videos on YouTube provide enough evidence that this is the case more often than not.

For me, the Federal Way police department has always had very high integrity. Even when I was…read morepulled over for various reasons such as speeding. They have always been kind and sympathetic, even when they probably should not have been. I always tell them, when I see them parked outside Fred Myers or Safeway stores n Federal Way, "Thank you for your service." I will say the same thing here on Yelp: Thank you for your service!

I love coming here, they offer passport processing at the city clerk's office and they always take…read moreyour records requests to heart. Even the mayor is one of the politest people I've met. Even if you just stop to soak up some free Wi-Fi or need to use the restroom this place will welcome you with open arms.

This was a beautiful setting for a wedding I attended recently. The town hall lies right up again…read morePuget Sound with breathtaking views of the area. There is a good amount of room for a small wedding party and a kitchen area for any prep or catering work to be done. The wedding party had 6 large tables which fit comfortably in the hall with enough space for dancing and a buffet table off to the side. If you are here for a wedding they will reserve parking spots (Mainly street/parallel parking) for attendees so that you are able to park in peace!

Steilacoom Town Hall is set in picturesque Downtown Steilacoom on the "Main St" with a spectacular…read moreview of Puget Sound. We were married here on June 20th and we could not have imagined having it anywhere else since 2 aunts, my sister and my best friend have all used this venue for there wedding. It is a beautiful building itself on the outside, and the inside is just as beautiful with its huge windows and beautiful views of the water. I loved the look of the old dark wood floors. Heidi was our attendant that day and she provided service that was above and beyond what she was suppose to do. She assisted in the setting up and cleaning of our wedding which we did not expect at all. She was extremely helpful and we knew we could count on her. This venue has a complete kitchen with stoves, oven, microwaves, 2 refrigerator and a lot of room for any type of food prep you might need to do. I was told my the town of steilacoom that we could only have 150 people and music needed to cease by 10:00pm. It also can be a little spendy at $100.00 a hour, but compared to many other venues, it is pretty reasonable. I must say this is a great location to use if you want beautiful wedding photography because the venue itself and surrounding areas has so many opportunities for great shots.