I see others have had issues but my experience with the service dept was exceptional. I came in…read moreafter having had a local shop diagnose my AC as needing a new blower motor. Came to Aadsen as I figured it would need to go through my extended warranty. Long story short, they took a look and found a simple issue and had it fixed in less time than I'd spent waiting for wrong diagnosis at the other shop. And fixed it for less money than they other place charged me to wrongly diagnose! So, very happy with them.

I had the pleasure of buying my Ford F-150 from Bob Lulow at Don Aadsen Ford. Not only did I get a…read moregood deal, but Bob went the extra mile of delivering the truck to me at the airport in Missoula. (I flew in from Salt Lake City to buy the truck.) Bob was attentive, knowledgeable, and accommodated my unique request to deliver the truck to the airport. Overall a great experience. Thank you!

I took my vehicle Mission Valley auto three weeks ago, I have called numerous times to check on the…read morestatus of my vehicle. I was told my part I needed was specific and that they ordered it, but would take a week and a half to get in...although I found the same part online for next day shipping an was available. I kept my vehicle there because I like to keep my money and my community, but wasn't really satisfied with my service as this is the second time this problem has happened to my vehicle since they have worked on it... It was about two months before I got it out from them the first time. I assumed that since it was the same problem as it was before that troubleshooting should be easy and that I could get my vehicle in a reasonable amount of time. I really disappointed as I call to check on my vehicle it is always busy or I get the answering system that doesn't allow for messages to be left. I feel frustrated as I have been out a vehicle in the coldest of months

Great team of guys.... Straight forward and honest.... Bobby did a great job guiding us through the…read moretrade in, order and delivery.

Just received unsolicited advertisement from Kalispell Toyota. The advertisement boasted of…read morecertified maintenance. I had bought a 2005 Rav 4. Had issues with keeping air in all 4 tires. They remedied that problem...wonderful. l paid a nominal fee. My son takes the car to Florida for a job. Prior to that, I had Toyota do a complete safety check. 100 miles from his destination the car starts shaking uncontrollably. At 70 mph. Left rear wheel snaps 3 wheel studs. They paid for initial repair. A day later he goes to Toyota in Florida. 1800.00 to repair complete brake assembly. Kalispell Toyota tells me there's no connection. I wouldn't buy a lug nut from them. Oh yeah, I own 3 Toyotas. Michael Forkin, Bigfork.

I called about a truck i saw on edmunds. I was put in touch with Joseph. He was great to work with…read more We talked for a bit and when I saw that the price of the truck had gone up the week before. I asked if they would sell it for the original price. (Edmunds has a price history so you can see if it has gone up or down.) Joseph asked his manager and called me back with a yes. He also asked if I was intrested in financing through them but we had our bank working on it already. They sent all the paperwork to our bank with out a delay. We signed with our bank and the purchase agreement with Lithia. I had to book a flight to fly in from Salt Lake City and asked if they would pick me up from the airport. Joseph said he would be happy to when I land. My flight had issues and was delayed by six hours. I called Joseph and let him know and he said that he would be happy to pick me up from the hotel the next morning. Next morning comes around and he picks me up. We finish up paperwork, the truck is washed and filled up with diesel fuel. Most dealerships don't fill up the fuel on used vehicles but it sure is nice when they do. Small gestures go along way especially when you are spending a lot on a vehicle these days. I will definitely be buying from this dealership again if I am ever looking for another vehicle. Joseph, thanks again. Dan

Almost two hours for a SCHEDULED oil change and tire rotation. Service advisors seem short staffed…read moreand over worked. The guy that checked me in was extremely busy and was apparently unable to find any information of the appointment I made over the phone 4 days prior. Was not busy by any metric that I was able to observe. Sales floor was completely dead, 6 other people came and left the waiting room before I did. If it wasn't for the free oil changes I get, I would stay away from Lithia CJDR in Missoula. To top it all off: somehow they f***ed my rear main seal and now it has a leak. It didn't leak before wasn't leaking when I dropped off the key but now it's leaking. Great job Lithia, you literally did an oil change the worst anyone ever has done it.

Riley Rust was my salesman and I could not have had a better car buying experience! He was NOT a…read morepushy salesman and was attentive to what I was looking for. There were a couple of things that needed attention on the car I purchased and he made arrangements to take care of the issues. Everything was a breeze! I would highly recommend Riley to anyone looking for a car! I'm extremely happy with my experience at Missoula Chevrolet and with Riley.

My car was in the service shop for a month. The communication with the service department was…read morehorrible. When I finally got my car back I realized someone stole my expensive sunglasses. I will never buy a Chevy again and will avoid Missoula Chevrolet. Do not recommend

I am 54 years old and I must say that this is the best car dealership I have ever dealt with. A…read moresmall family business that believes in treating customers as family. I was referred to them by a close friend. They earn your business. I highly recommend them and will return to them from here on out. If they don't have what you are looking for they will find it.