Just the absolute best! Clean, courteous, kind. Could not be improved in any way. Location is…read moreconvenient, staff are on time. They've made a comfortable and happy place.

We've been seeing Dr. Shadfar for the past 7 years and he has seen all 3 of my kids. He always…read moretakes the least intrusive measures, and my prioritizes my child's best interests when addressing dental needs and refers to other specialists early on for long term planning. I have always appreciated the care he shows my children (and sometimes to me too) when they are anxious or afraid. He always has time to talk me through whatever is happening and listens to my concerns and thoughts. His office is very child friendly and he is so kind, friendly, and patient with my kids. Appointments are easy to make and his office staff are very well organized and efficient with billing and paperwork. We have received exceptional service and care at this office and would not consider any other pediatric dentist. I would see him too if I could!

We used this dental office for our children's care for the last few years, but our recent…read moreexperience with the Persian-speaking receptionist and the Pediatric dentist was extremely disappointing and unacceptable. Both were shockingly rude and dismissive. After our second-to-last visit, the receptionist spoke very disrespectfully to my wife. We chose not to complain at the time, hoping it was an isolated incident. However, during our most recent visit, the dentist himself treated us in the exact same rude manner. It made us regret ever trusting this clinic. To the receptionist: Your role is to help clients, not speak down to them. This is Canada, where respectful and professional service is expected. If your employer hasn't addressed this, the public will. To the dentist: You call yourself a professional, but your lack of empathy and communication skills say otherwise. My wife left the clinic in tears because of how you spoke to her. No one should be treated that way and you have no right to speak disrespectfully to anyone. Its just a shame that a dentist like you doesn't even have a basic communication skill. To the public: Avoid this place. The staff are unprofessional and lack basic respect for clients. If I could give zero stars, I would. We do not recommend this clinic to anyone.

Both of my kids love it here. They're counting down to come to see Dr.Fran and their favorite girl,…read moreSarah. They are so nice and friendly and make seeing dentist such a fun thing. I've been recommended to all my friends and family. This is the best Pediatric Dentist in Vancouver hands down (I've tried a few places)

Despite 100% dental insurance coverage, we ended up paying a lot of money as each billing line was…read moreover what my insurance thought was reasonable. It was also a bad experience, my child was bawling their eyes out as we left.

For more than twenty years I had been going to a dentist in Richmond, I live in North Vancouver. It…read morewas a long trip, but I knew them but they recently moved even further, and with COVID I didn't want to travel that far. I had been walking past Peak Dental for many years and wanted to give them a try. Thank goodness I did. I have, as many people do, anxiety going to the dentist and it was all taken away in my first visit. Just the kindest, most attentive people I have ever met in dentistry. They caught me up on all my major issues and I WILL be going back soon to get a crown. What amazes me is you can get a crown on the same day! I had been used to wait a week or more and multiple visits.

They provide an extremely high level of expertise and caring. From the moment you walk in the door…read moreto the day after follow-up you feel totally taken care of. Cannot say enough good. So professional and the equipment is state of the art - great tools for a great dental team. Thanks for looking after our family's dental needs. (sent by Raymond but speaking for Robbin as well!)

Dr.Bach has been my dentist for about 2 years now, and I couldn't be happier with him! He's the…read morebest dentist I've ever had. He is so caring and compassionate, and easy to get along with as well. He is extremely good at what he does, I trust him wholeheartedly. All of the staff in the office are absolutely wonderful. From friendly and lovely front end staff, to educated and helpful hygienists/assistants, every part of my experience here is always the best possible. I would (and do) recommend this dental office, and Dr.Bach in particular, to anyone! Didn't think a trip to the dentist could ever be as pleasant as they make it!

I certainly recommend Dr Bach to anyone from toddler to adult. I took my 3 children aged 5, 8 and…read more17 to him and he was amazing with all three. I haven't seen a dentist or doctor more charming with children than him. It was my 5 year old daughter's first time at the dentist and now she's begging me to go back! He certainly has a gift when it comes to child communication. I'm also impressed with his knowledge and expertise. Can't say enough...Highly recommend...

This was a great place to go for a first visit. The staff…read morewas outstanding and super friendly. There is not much more to day than it is a perfect environment for kids to get used to the dentist with well educated staff. The doctor itself did a great job informing me and took time at the appointment.

Written april 2014: I'm hesitant in referring to the other review by Callie Nov 26, 2013. She gave…read morethe review 6 months ago for this location and in fact they've only been open here for 3 months (Jan 2014). On top of that she failed to say how compliant her child was, whether they were "rushed" due to them arriving late and then needing to complete paperwork and finally whether or not she presented her wishes and expectations to the staff. Just saying. I found this office to be surperb. Communication straight forward and interaction understandable.

Immaculate care and attention. Dr. Grossi and his staff are great! There are two TVs for every…read moredentist chair one in front and one on the ceiling and there is always great movies playing. I never thought I'd say this but I look forward to my future appointments. I've had 3 cavities filled and they did a great job. Highly recommended if you are looking for a dentist on the north shore.

The entire team here is incredible. Dr. Diya is SO good with her patients. And she explains…read moreeverything to the parents. She's patient and so kind. We will not go anywhere else. The amount of work my daughter has had on her teeth she should be scared to go to the dentist. She loves seeing Dr. Diya and the hygienists. I can't rave enough about this place. Dr. Diya's caring personality does not go unnoticed. Thank you for just being you.

We brought in our 5 year-old son for a consultation to fix his 8 cavities (yes, we're not good…read morebrushers/flossers) after his general dentist said that he's not experienced enough with young kids. We brought in X-rays, and Dr. Chander maybe spent a minute with us telling what he would do - fix all either with laughing gas or send us to another specialist to fix all at one time under general anesthetic and then he left. We then spent the next 10 minutes talking to the manager about payment options. When I questioned why we couldn't ask for a treatment plan without laughing gas or general anesthetic, the answer I got was, "well, the doctor probably thought he's uncooperative". Since we were uncomfortable with the treatment plan offered, we consulted yet another dentist, and there, the dentist spent 10-15 minutes during the consultation meeting check each tooth over and also testing our son's patience in the chair, needless to say, we went to this dentist to fix his teeth. I have no problems with dental practices needing to make money (especially if they have a fancy waiting room and staff that don't hate you when you walk in). I can also rationalize exceptionally good dentists charging above what is recommended by the provincial dental pay scale (they also will demand the difference between what your insurance pays and what they charge even for a consultation), but what I have a problem with is when a PEDIATRIC dental practice has no desire to determine a child's comfort level in the chair BEFORE recommending a treatment plan. Our son has seen quite a few doctors and specialists and has had a few exams with various machines, and the conclusion after all these exams is how calm he is - in fact, where he got his teeth fixed, he was even used as the example by the parent of a screaming child of how to behave at a dentist's office. Boy, this has turned into a very long review, but we saw the positive reviews from other patients and thought we might be able to get the same - a meaningful consultation with a pediatric dental specialist that would know how to deal with children without having to resort to rendering them dazed and confused. We didn't get that, and in fact, the only thing we did get was a bad taste in our mouths.

We brought out little one here for her first checkup and we had Dr. Michael. The staff was great,…read morethe place was big and clean. There is a small play area for the kids, there's a fish tank in the dental area. When it was our turn, it went by so quick. The little one was scared as it was her first time but they were great. Highly recommend.

I have been with Monarch pediatric my entire life, and recently becoming an adult, I made the tough…read moredecision to move onto a general dental clinic. Throughout my life, Monarch pediatric had served my brothers and I with only the best care. The staff are caring, kind, open, and very easy to talk to and book appointments with. I am extremely satisfied with the care I received here, and only with that they did more than pediatric work. It's also a family run business, with the owner's son now working there as a dentist. I would highly recommend Monarch Pediatric.

I was refeered here by my dentist due to wanting an implant but it being too complex for them to…read morecomplete. While, yes, this will make the entire procedure more expensive (a lot more expensive) I feel very secure in the fact that I'm getting it done by people with a lot more experience. I'm in the final stages of having it done and am very happy with the results. Getting an implant is a time consuming experience and requires a number of rather invasive bits of work on your jaw. I could not believe how well they did in that I had less pain, less swelling from having a steel peg drilled into my jaw than I did getting regular fillings elsewhere. Everyone is very, very kind and very patient. I was able to ask all my stupid questions and they put me at ease with their answers. So again, it is going to cost more but you're going to be much happier with the result.

I been coming to this practice for a few years now. Dr. Farzan Ghannad and his team are great…read more(excluding the receptionist, more on that later). I love my current hygienist here. She's gentle, kind, patient and effective. She's perfect is all I have to say. The current receptionist however, is very rude and impatient. She's the one with her hair in a bun and never smiles. She cuts me off whenever I try to ask a question. And acts like she can't be bothered. She's also on her phone texting. In my most recent experience, I witnessed her yelling at an older patient cause she walked in without her face mask. I understand Covid-19 protocols are still in place in medical settings but the way she yelled at the patient seemed very unacceptable. All in all, the Dentist and his Hygienists are amazing. The one receptionist sours the experience. She's always in a bad mood, she's condescending and rude towards patients. The one time, she was in a good mood and was obnoxious was when she was laughing very loudly with a male patient about hangovers. Very unprofessional.