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    Recommended Reviews - Pie Hops

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    5 years ago

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    5 years ago

    Their margarita pizza was delicious and their waffle fry's are the best in town The service is outstanding and the Live music is good

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    5 years ago

    The food was awesome! Seriously good. Buffalo fries wings and macaroni and cheese pizza. Loved it. A+

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    The Spa At Norwich Inn - Pool was refreshing after the heat of the sauna, steam room and hot tub!

    The Spa At Norwich Inn

    3.3(244 reviews)
    2.0 mi
    $$$

    My mom and I just got back from a wonderful weekend at the spa celebrating her birthday. We stayed…read moreone night at the Inn, enjoyed massages and the spa facilities, and ate at both Kensington's restaurant and the pub (in our white bathrobes mostly, ha!). We also did the afternoon tea, which was absolutely lovely and a good value. Our hotel room was clean, comfy, modern, and spacious. The spa facilities were also extremely clean and well kept, with the ladies locker room stocked with everything you could ever need. Every staff person we dealt with from the hotel to the restaurants to the spa was friendly and helpful. We really enjoyed the hot tub/sauna/steam room area.. yes, it was crowded a few times but I noticed that crowds in both the pool and hot tub areas tended to clear quickly and several times I had both to myself! I especially appreciated the thoughtful little touches everywhere, like cold washcloths available for post-sauna cooldowns and fresh flowers all over the place. The vibe was extremely relaxed and I appreciated that when staying in the hotel you get full use of the spa facilities even on check-out day. We had breakfast and lunch at Kensington's and also had the afternoon tea. Everything was delicious!! Good cocktails too. I wished the indoor pool had been larger to better accommodate busy times, and the spa treatments are definitely on the pricey side, but those are about the only two criticisms I can come up with about this place! We are hoping to make it an annual tradition!

    Update: I usually come once a year for a special treat around my birthday, but I haven't been for a…read morewhile. We finally came back today to use my gift cards and sadly, our whole spa experience wasn't the 5 star of yesteryear... Firstly, this is what went right: Yes, it's still very pretty and the staff are terrific as always. The spa itself is just lovely New England charm. We were greeted well and given our itinerary. We went to our respective locker rooms for comfy robes and slippers. I had a nice swim before our massages. We both loved our massage therapists, mine was Kisbel, hubby's was Alexis. All good there! Secondly, what went wrong? We were saddened to see that the fun activities that were always included are either MIA entirely like the wine tasting, or are being up-charged tremendously like the formerly complimentary tea and scones! Really?! Bummer!! Also, when I booked online, I saw that my go-to all-inclusive personal day package is no longer offered. No decent pick two services like a massage & pedicure with included lunch plus fitness class to round out your spa day. After our massages, we chilled out in the relaxation room, no reading materials provided anymore, but they still do have loungers and comfy blankets. As there was nothing else of interest included to do anymore, we made a reservation for dinner out with plenty of time after we check out. Not a bad experience up to this point, just slightly disappointing to be wanting to leave so much earlier than in the past. Now here's where things went terribly awry---the operator of the check out process "Anashelly" could NOT process my gift cards! It was $300 in gift cards, leaving a balance of $97.30, a hefty total of $397.30 for only two 50 minute massages. Finally she phoned a higher up and explained the system wasn't working correctly. MUCH time passed and the line is now out the door behind me! Worse than that, we will miss our special dinner and I'm also so embarrassed! Finally I say we are leaving and we can handle it later over the phone. I paid $397.30 and I left a ball of stress after looking forward to this for over a year. I have come here with friends & family for almost 27 years now, but I will decidedly NOT BE RETURNING. PS Adding insult to injury, they also stopped sending me my usual birthday coupon years ago. Having to report all this?? Spa at Norwich Inn you break my spa loving heart!

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    The Spa At Norwich Inn - Standard Room

    Standard Room

    The Spa At Norwich Inn
    The Spa At Norwich Inn

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    Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area

    Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area

    3.4(49 reviews)
    3.0 mi
    $$

    Checked in late after going to a convention at Mohegan Sun. Hotel was clean, staff was friendly,…read morebed was comfy and the lighting was good nice and soft. They had a breakfast bar and I just got coffee and it was good and I'm pretty picky with my coffee. Usually hotel coffee is weak, but this time. Also they have a shuttle that runs to Mohegan Sun so it's super convenient and you can save a few $

    First of all, I support this hotel whenever I travel to this area for business. The hotel has a 48…read morehour cancellation policy. Upon calling the hotel more than 24 hours in advance of my stay and informing them I would not make it and need to cancel due to illness and require cancelling my entire trip. They said no problem. Now upon challenging this both the manager and front desk have no notes in the system the reference this and claim that I haven't called the previous 4 days this week as well. I know I personally called the hotel, as I utilized the number in the hotel section of the Bonvoy App. I didn't not make a note of the name as I was laying in bed with the flu. I do travel frequently and stay in a Marriott property 45+ nights/year. I was even traveling to one when I had to return home with the flu the first leg of this trip and the property in Boise had no issue! Most Marriott's require a 24 hour cancellation and have never had a problem. As a Lifetime Gold member and multiple years Platinum, I have been truly loyal to Marriott. This property's management is rarely in the office as I have called on multiple occasions and feel that their customer support is less than stellar if in fact they don't have the appropriate notes as I've left with each team member this week, yet she is claiming no one has gone into my profile and made any notes. At this point, she is unwilling to refund my reservation fee of $160+ and remains on my credit card. They were argumentative and stating specifics that I knew were not correct of my actions and whom I contacted...So, I question where the disconnect is in their understanding of customer service. I have always been treated with respect at other Marriott properties. Be cautious at this property!

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    Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area
    Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area
    Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area

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    Pie Hops - pizza - Updated May 2026

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