I took the adult swimming lessons here last year with Anna, and it was a great experience. She was…read morepatient, encouraging, and made the whole process feel really comfortable and fun. I came away feeling way more confident in the water. The facility itself is pretty well-rounded. There's a large pool with dedicated lap lanes and space for open swim, plus a gym area and fitness classes. They also have a sauna and steam room, which is a nice bonus if you're looking to relax after a workout. Overall, it's a great community spot with solid amenities. Definitely worth checking out.

This is a wonderful town recreation center. The gym area has a good amount of equipment, in decent…read morecondition to support the majority of workout needs. What I love here though is the Olympic size pool along with a large steam and sauna room. The place is kept clean and it is well run.

I joined here about six months ago, it is clean, maintained and always managed respectfully. The…read morestaff is professional and if there was an issue, they are always willing to take care of it. Per one other review here, if you have an issue bring it to the managements attention, don't assume they know. I have owned companies and I always want to hear the good and bad. There is no reason to rate the way you did based on your credit rating, seriously? You were too lazy to stop your membership and that's their fault? Why is it their responsibility to see if your alive, that's what friends and family are for, they are not your parents. When you rent an apartment you can't leave without 30 days plus notice, that is called "month to month" as well, your issue is? Once again, as someone who is in the business world, it is also not fair for you to edit your review, and keep a pre-dated response. That's just lying without all the facts. This is a great business, good people, safe and clean. Trying to update as the review cannot be seen

Platinum Fitness is a great gym with great management and staff. It is always clean and the…read moreequipment is rarely if ever broken. The atmosphere is perfect for people who want to get a good workout and don't like dealing with the large commercial gym environment.

Great gym. Clean. All new updated equipment with the treadmills, bikes, elliptical etc. Great rates…read moreand perks, which include things as bring a friend, tanning, massage chairs. Facility is nice size it never seems to ever be too busy as well equiped. Bathroom and changing areas always clean. Love the 30 minute circuit room as well.

I've had a membership to Planet Fitness for the last 3'ish years, post-Covid as my previous gym…read moredidn't survive the shutdown. I'll say the same here that I have told Planet Fitness when they send out their member survey emails. Of all the gyms out there you can join, Planet Fitness is definitely one of them. It's an OK spot to go and push heavy things against gravity, but mostly it's a cardio gym. They have a good variety of equipment but very limited in some aspects of what they provide. The main negative issue I have is the fact for someone who goes solo to the gym most of the time, the equipment I want to use is often occupied by people who want to spend more time sitting and looking at their phones than actually using the equipment, which creates a frustrating experience. And while I wait for people to be done with the one or two pieces of equipment I want to use, behind me will be a row of a dozen or more cardio machines with only one or two in use. It's a gym. It's a national brand. They're not hitting home runs, but they're not striking out either. Remember, three stars should be "average." Not failure. I will give props to the employees - always on the ball, and friendly. They do seem to have a bit of employee turnover every few months.

This gym is disgustingly dirty. They will say it's because of construction but it isn't... Every…read moremachine can use a good wipe down and cleaning. The carpet between the walls and machines could use a vacuuming up all the dust bunnies. I stayed here for about 20 minutes and left. The Alameda location in California and Hamburg location in NY put this club to shame. Management makes a huge difference. When the machines are cluttered too closely together it makes for an unsafe environment. I was using an overhead press and when I went to lift and press overhead my machine bumped into the machine next to me. Disturbing a lady who was working out then she felt the need to apologize even though it wasn't her fault the gym has no space or room between machines. Try storing some of the machines until construction is finished. And buy a mop, bucket, and vacuum.

it was good for a bit but the front desk lady takes her job like its the end of the world like bro…read moreshe just doesn't belive anything u say hang it up lady

I am extremely disappointed with the customer service I have received from Kelly. Every time I…read morepurchase a drink, she snatches it out of my hand instead of handing it to me respectfully. On one occasion, as I was leaving, she called me a racial slur--the N-word. That behavior is completely unacceptable and should never be tolerated in any workplace. In addition, she is constantly on the phone with her boyfriend while serving customers. There is rarely a greeting or any acknowledgment when I come in because she continues her personal phone conversation instead of focusing on customers. This level of unprofessionalism and disrespect creates a very uncomfortable environment. I hope management takes this complaint seriously and addresses the situation.

DO NOT get a membership at catalyst, they are incompetent and greedy. They messed up my original…read morecontract, it was supposed to be $30 a month and they were charging me $33 a month. Not much of a difference but I had to make them fix it and I'm not even sure how that happened as their plans are $20, $30 & $40 a month. Trying to cancel your membership? A fkn nightmare. I spoke to the front desk in April 2026 and they told me my membership expired on 5/27/26 (12 mo contract was up) and would not renew. They gave me an email and number for cancellations and told me to just email to confirm it ended 5/27. I emailed 5/4 and they say they have a 30 day cancellation policy and I will now be charged an extra month which directly contradicts what the front desk employees told me. To make matters worse, I see a $50 charge on my account separate from the $30 monthly fee. I assume it was a cancellation fee but there was no mention of any fee being charged and there shouldn't be one since my contract was up. They do not care about you and only care about getting as much money out of you as possible. Save yourself the hassle and go somewhere else.

Yikes. Buyer beware, this club is eager to send your account to collections! I had attempted to…read morecancel in person months ago to which the attendant at the desk said would be fine. Fast forward to today, I just received a debt collection call to pay 3 months of back dues plus a cancelation fee. Michelle who apparently is the only person that can handle cancellations (would've been nice to know at my branch?) said there's nothing she can do and I'll have to deal with the collections agency. 10/10 would not recommend.

Work out here and get your vehicle robbed while performing your workout. (The thieves break your…read moreback window and steal your livelihood, in my situation anyways, my tool bags which is how I provide for My son and I )Speaking from experience. Then I try and cancel my member ship and be forced to pay the remaining months left on contract. (Disrespectful)proof is in my photo. (Please view) Work out here if you want to get robbed. God bless

Very disappointing experience this last Saturday. The lifeguard on duty immediately approached my…read morefriend and I upon entering the pool area and questioned my swimsuit, incorrectly determining that it was not a swimsuit but rather athletic wear. I informed him it is indeed actual swimwear but he reiterated his claim and said that a bathing suit needed to be won under the shorts. I asked why I would be required to wear a bathing suit under my bathing suit. His response was because what I was wearing was not a bathing suit. I told him several times "this is literally a bathing suit" to which he responded "no, it isn't." He finally said he would allow it "this time" but that in the future I would not be allowed in the pool without proper swimwear. I was on the verge of becoming upset so I let it go. My friend and I used the pool and left. When I went to my car to leave I decided to retrieve the online order history for the suit I was wearing, went back inside and showed him. His response was that the information I provided confirmed they were "bike shorts" not swimwear. I clarified that they are bike short "style" swim bottoms. But he continued to disagree. It was obvious I was getting nowhere with him so I went to the front desk and spoke with an employee who agreed with me that my suit was in fact swimwear, and then advised me to "just come when he's not working". Considering the fact that this location will soon be the only one with a pool, and membership is over $500 a year (44.99/month) I shouldn't have to come only at certain times to avoid a lifeguard who is unfamiliar with women's swimwear. I also didn't pay $120 for a bathing suit to have to wear another suit under it. What a disappointing experience.

While in the club, Kelly the membership representative was very helpful. She took the time to put…read morethe LA app on my phone. This allowed me to check-in without using my telephone number. Kelly was friendly and willing to help. She's an asset to your business,

I have been having membership of LA since 2016 my entire family have a membership of LA fitness but…read morethis year my brother changed his membership to planet fitness when I asked him why he said it was because the bad customer service and today Mrs Liz give me a bad attitude distracted my gym schedule so I am going to cancel my membership because of poor customer service that these new employees have I just never ever want to go back to that gym again.

I love this club. I come twice a week for the morning water aerobics class. Darcy is the current…read moreinstructor and she's great. The rest of the staff is helpful but not pushy like in other clubs. I have never tried the smoothie bar but it looks good. I hear the club will be moving to a 24 hour establishment. That will be interesting. I recently convinced a friend to join after giving her a 2 week pass on my membership. She liked the water class too.