These guys are noy your typical used car dealer....Although I bought another vehicle that was not…read moreoffered by them. I must say it was one of my best experiences dealing with a car dealership. Both the salesman and the owner did and offered all the help to try to help the customer. I bought a new truck is the only reason I did not buy from these guys but I will one day and hope you guys give 4042 a chance they are good people...

Super nice folks but they sold a car we were in the process of financing. It was a car for my…read moreteenage daughter who thought it was hers. They were nice enough to call and let us know that someone showed up with a check which, I guess, trumped our financing. Not a great experience for our kiddo who was VERY disappointed.

Several years ago, I gave a solid 5-star review to Getz Automotive for the work they did on my…read morevehicle (while in their old location). I stand by those (then) comments. Just recently, I brought my vehicle down to them at their new location and talk about a gorgeous (huge) facility. Resembling more of the large professional service facilities that you've seen in large new car dealerships, Getz Automotive was definitely aiming to make a statement. When you first walk in, there is the customer service desk where you are greeted, and to the left of that is a large, updated waiting area with a large flat screen TV on the wall. To the right of the waiting area are the maintenance bays - and when you look through the window, the first thing that strikes you is how clean everything looks - again, just like the professional service areas that you've seen at new car dealerships. Everyone is super friendly to be sure. Now, rather than go into what was accomplished during my latest visit, suffice it to say that on this visit, I ran into some issues that were addressed in a very timely manner by the store manager, Tim. It becomes immediately obvious that the folks at Getz are quite conscientious about customer satisfaction, and they'll do what it takes to make things right. There are several areas that I would like to highlight: 1. First are the techs/mechanics - as these are not your typical mechanics that you might run into at some of the numerous hole-in-the-wall private auto service establishments. The techs at Getz are of a high caliber, able to diagnose problem areas that can elude some of the competition. 2. When it's time to pick up your vehicle, if you don't have a ride to bring you in - not to worry, as Getz will call an Uber driver for you. Not many (none that I can recall) auto service centers do that (unless you've purchased a new vehicle and brought it into that car dealership service center - and even then, not all dealerships provide transportation). So you really can't go wrong by taking your vehicle (whether new or old) to Getz Automotive. Yes, you may pay a bit more, but then you'll know that you received the attention you are looking for, along with a level of mechanical competence that your vehicle deserves. That's all I have - very satisfying! Ben Herrmann Master Gunnery Sergeant US Marine Corps (Retired)

This is my first time visiting GETZ. This is about to be a real unbiased review!!! New to this…read morearea location so finding a good repair shop is always a challenge. I've got a Tahoe truck that I've had for 18yrs. I think I know it pretty well inside and out and its fairly easy to work on for a novice DIY guy like myself. For the first time I got a code I'd never seen P1810 for a transmission pressure plate switch. I did some research, after driving my vehicle, trying to clear the code on my own and it returned, I knew this was an electrical issue and was certain it was the TFP switch. Knowing that this required some transmission work, I checked around to my go to shop at Firestone and another shop.... They didn't offer repair work on transmissions. So I gave a call to GETZ because I'd seen their shop while on a lunch run and they had high reviews. I called them and talked to Jimmy, very nice guy, extremely friendly and knowledgeable. I explained to him what was going on and that I needed the TFP switch replaced. He got me set up with an appointment. I dropped my truck off and Jimmy kept me up to date with all the service test being conducted. Eventually after the tech did an outstanding inspection and diagnostic of the initial condition of my vehicle, I was impressed. After multiple test on the transmission, the tech finally duplicated the issue and found that the TFP switch needed to be replaced. They ordered the part, got it fixed and after a day of driving I noticed a much more firm shift, obviously the repair worked. The pictures of the old part shows that it was completely trash and I'm lucky it never failed while driving. Getz did a fantastic job, I left a few pictures that they sent me. They use a very modern system of customer notification that includes video uploads and pictures, such as a loose battery cable that I actually intentionally leave it loose for my own usage. Id only seen this level of service and video/picture similar at the Lexus dealership and even Lexus was not this good. I would whole heartedly recommend Getz and will probably use them again. The early bird drop off and after hours pick up was also super easy!!!! Here's why I deducted the 1 star and this is strictly my experience.... They charged me a diagnostic fee of $180, only to come to the same conclusion that I had initially scheduled the vehicle for the service. It felt unnecessary in my situation because I came with a very specific request knowing which part needed to be replaced. I did not bring my truck in and say "my transmission is messing up, let's check it out"..... then I would understand a diagnostic fee, that would be very appropriate. I figured this is their standard business process, so it's something to keep in mind that you're out $180 before the repair even starts and that money doesn't go toward the repair. So that's my only issue and luckily it's not a deal breaker. They did find another savings in the repair service that offset. Which for all other reasons made the knowledge of the diagnostic useful if I had other unknown issues, but in my case I didn't. Again, top tier quality from GETZ, they have the skills and tools to do the job right!!

Great experience! This is my 3rd Mazda and my 2nd one purchased at this location. I dealt with…read moreDakota Ramero and she was very helpful without being pushy. She was not your typical "salesperson". She answered all our questions and did a great job in getting us in the car we were looking for. If we need another vehicle on the future, I hope she's still there to work with!

I turned in my leased vehicle here yesterday and it was a BREEZE. Coming from out of state, losing…read morepaperwork to turn in a lease, this being my first time with a leased vehicle, and had wear and tear on the vehicle, I had a bit of anxiety. However, ALL of the employees here are super friendly and welcoming (may have been the Girl Scout Cookies I had on me to start friendly banter ha). They took my car for a drive, checked it out, signed it off, and bam...done within 15 minutes. No need for stress at all! They were all reassuring and told me that the only thing I needed was that third key I didn't even know I had (thank goodness for the junk drawer box I packed) or else it would be a $500 fee. This was seriously easier than looking for a vehicle. They also did not try to sell me any cars or pressure me in the slightest. These guys are professional and did not take advantage of lil ol' me like soooo many places I've gone to. I HIGHLY recommend returning your leased Subaru to this location.

I have heard the commercials on the radio for years and today we decided to part with one of our…read morecars. We looked online at a couple of we buy car places and then I remembered their commercials and we gave them a call. After a pleasant conversation, how often can you say that about talking to a dealership we headed down to the lot to get an offer on the car. We got to the lot and 30 minutes later we left with with a check. No haggling went on, no back and forth, they made a fair offer straight away and we accepted. We sold a car in 30 minutes and left with a check that we were pleased with. If you are looking to sell a car if you do not at least give Hollingsworth an opportunity you may just be missing out.

Does not feel trustworthy. I do not really care how the finance representative went about things…read moreand he never followed up. EDIT: If you notice they have a way of being very disrespectful and rude in their responses hence why I said not trustworthy. Why talk about customers credit online. such a lack of professionalism... But that did not stop me from getting the exact car I wanted from a dealership with kind genuine owners who would not respond to people the way this auto place does. It's really a shame how nasty and rude the responses are on here. Please just read the reviews and make a sound decision before choosing this place

I went in looking to drive a car that I saw online and wanted to make sure that I would like it…read more Coming from a Mustang and going to a plug in hybrid, I know, was going to be a change. I was not trading in my Mustang mind you but buy a 2nd card. I was greeted by Robbie D. when I arrived at the dealership. His first two questions were service or sales department and if I had spoken with anybody yet. We spoke for a minute and I informed him that I say the car online and wanted to test drive it. With out hesitation we went inside to fill out the ID and insurance paperwork so I can drive the car. (all covid protocols were followed, and were throughout the whole encounter, great job on CF-FV BTW). Filled out a quick survey of what I was looking for in a car and then a few minutes later, keys in hand, I was off in the car Now due to the previously mention covid protocols, you drive the car alone. The salesman stays at the dealership. This I thought was great as I could hear the car and even taking the time to pull over to make sure ALL the buttons work. When I arrived back I mentioned that I would like to drive a non plug in hybrid version, boom keys were there and I was off again. Got back and the $$$ talk started. LONG story short, we by no fault of Mr. Ds we were unable to reach a deal. Great experience, never really felt pressured to make a rash decision. Overall I would go back to this place to see Robbie D for my next car buying venture. A dealer is only as good as its sales people and this place has a great one.

Service will not answer the phone, and do not return calls. This is as bad as I have ever…read moreencountered at a dealership. I have bought cars there before but never again.

I went in and bought a rear wiper for my 2017 Jeep Cherokee. And a young lady named Catherine…read moreoffered to put it on for me but I thought I could do it even though she did say it's hotter than the front ones. So I went back inside after I know I couldn't do it and she was very professional explained how she put it on when she was putting it on and very nice employee. Thank you

Sales sold me the wrong tools and then when I opened them and realized they wouldn't fit, wouldn't…read morereturn them even though the front desk said I could. Elizabeth, the store manager, wouldn't honor what her own employees said.

went here to look at the interiors of his selection of teslas, asked to take a Quick Look and was…read morequickly cut off by the owner saying and I QUOTE, "let me pull up your finances real quick to see if you can afford it". 0/10. Incredibly rude and then quickly came outside as my boyfriend and I turned our 2021 mustang 5.0 on and asked if we still wanted to check them out. DONT do business here.

Our car ended up being totaled and we needed a new one quickly. The staff here was so incredibly…read morefriendly and even with it having been a busy Saturday they were still giving each customer the time and attention. We were able to find a great car for us and the helped us through the entire process. It was a bit of a drive from Fayetteville, but we'll worth!

Brought my car in for a new A/C compressor. I usually take my vehicle(s) to Ernie Lee in NE…read moreRaleigh, but he and his staff were super backed up and I was waiting weeks for an opening. EL and his guys always do a great job, so I wasn't thrilled to have to get out of my comfort zone and find a new place. But with the summer heat in North Carolina, about the last thing you want not working in your vehicle is the air conditioning. I read the glowing reviews of Choice Auto Care on Yelp, and elsewhere, and decided to give them a shot. I am glad I did. Don was quick to get me in, and then out, and the job was done right - and VERY timely. He reminded me of my long-time mechanic from when I lived in South Florida. In fact, the two could almost be twins. It's a little further in distance than I usually go - in fact, I can walk to my 'regular' guy - but I highly suggest Don and the staff at CAC. It is never enjoyable having to get certain repairs done, but if you are going to spend hundreds of dollars for a fix, it's nice to know places exist that will do the job right, and not screw you over trying to upsell and still give great customer service. If you're in the North Raleigh area, definitely give them a call!

I was from out of town and needed a quick repair, these people are very knowledgeable and honest…read morefolks not just after just your dollar.