Staffs here were great. but making sure you call ahead to check on the availability. even on ROW52.com and their own website are shown available, but its NOT! Not sure how they keep the info update. Apparently needs a better system. read more

Totally bizarre experience here. I initially went in to take artsy photos, which I had done plenty of times before and never had any comments or problems. Was told by the blonde woman at the front desk that wasn't allowed. I offered to put the camera back in my car and look around for scrap parts instead. Still no. Not letting a paying customer into your store is a weird business move but clearly she was getting off on it so whatever floats your boat lady, just don't include me in your denial kink read more

The prices for the parts are made accordingly to new prices for the same item online. You waste your time, gasoline driving there, using your own tools, pick-n-pull the part and you pay the same price as if you would order the new one online. On the entrance you have to sign the long agreement and when asked "what for" I didn't get the answer. It looks more like a scam than the service of junk yard with old car parts. When you refuse to buy it, they ask you to leave the part in the container inside the shop. So you pay $3 to get in, dig the part and if you are not satisfy with the price you leave it with them. They don't pay you back for your time and effort. They will sell it to the next client, probably for the same price as new online. This place changed dramatically only over last few years. Never going to use their service again. It's a scam and I wish this place will disappear from the map. read more

they only have a few cars...one ford pick up! will not return, waste of time and money...

Be prepared to pay A LOT for small parts ($20-$50). They pull the ole' "we don't have a button for that part so we have to charge you for half the car" schtick. Just wear your cargo pants if you know what I mean. read more

For years I've been coming here to this P-n-P in Sherwood. Overall 4 to 5 Stars -- even considering the nature of the business (dirt & gravel salvage yard). Last week of Aug., 2024. Lauren, the young lady at checkout was so kind, helpful and friendly! Professional C/S. That's what really makes the difference. Many thanks! PS: I hope this is shared with Lauren. read more

Every time I come to this location I get the worst customer service I have ever experienced. Everyone acts like they can't be bothered to help a customer for more than a solid 60 seconds. They rather stand around and talk to each other and let people line up all the way out the door before helping someone. Guaranteed if you can find it on eBay, it'll be cheaper than what this place charges you. Absolutely ridiculous pricing. read more

Nice place... friendly staff... Not 5 stars because they didn't give me the full story when I asked about their refund policy... I had to ask a second time to learn that they don't do cash refunds... but by then it was already too late... read more

I needed some parts to repair my car. Called numerous times and let phone ring and was either disconnected or hung up on. Very disappointed. It's hard to rate a business if you can't even get in touch with them. read more

The place itself its not bad but the customer services it's horrible! Girls distracted talking the whole time and when interrupted for a question was received with attitude. Call before hand to check if the sherry pickers were available , I was told yes but once I was there and I was ready to pull out the engine i was told that I couldn't use it after 3 read more

Decent service and polite, helpful employees. Initial offer for the car I had for sale did not meet the quote we had agreed on by phone, but they later corrected the offer to the advertised price. read more

Love the staff here! Quick witted and eager to help! They know parts! If they don't have it they can search for it or put you on a parts list so if the part you want comes in they will let you know. Bring your own tools and be prepared to do some walking. They supply some carts. I've never been lucky enough to get one but they are there. Prices are more than reasonable! read more

This was a very cool place. I haven't done a picknpull in 40 yrs - and was looking for a car that is hard to find. Their inventory said they had one and they did! The store was well organized and run by the staff - and the cars were orderly and easy to locate. The part prices are what surprised me the most - I was expecting them to bleed me but that was not how it worked! the person evaluated my parts and stated a number and I was done. Smooth, fair and I"m now a fan. (FYI - during Covid, you need your mask which they enforced and rightly so in the building). If you're doing this, take a bottle of water cuz man is it hot! read more

Great place to go! i love talking to the staff and their parts knowledge helps me a lot being a newer mechanic. Great place for the shade tree mechanic read more

Very helpful with all my annoying k5 needs let me know if you get anymore and I'm there lol

Our van had severe mechanical issues and would cost more to fix than the value of the van. After a nice conversation on the phone with Pick N Pull they offered $150 and would tow the van to their yard. While that seemed a bit low we accepted. They could only offer a four hour window for the pick up and we had to be present. Difficult to arrange in a busy work day but my husband was able to move some things around and be with the van and wait for the tow truck. When the truck arrived he had a check for $100, not the lowball $150 that had been promised. We really couldn't do anything about it, they had us over a barrel as we couldn't readjust schedules again to do this another time. We feel this is what they do. promise one thing but deliver another knowing you can't really fight it. We will never use this company again. Cheaters. read more

Buying price quoted was not what showed up on the check. Terrible customer service too. Very shady business.

Careful going there, they discriminate against ADA people about face coverings Per manager "you need a doctors note that says you can enter picknpull with no mask on. Falling under ADA this has been the only time I have truly been singled out and felt discriminated against. They also say per state mandate ADA people are required to have a card or paper on them at all time. read more

My car was picked up 9 days ago and I still haven't received my check by mail. I called a couple days ago and the employees weren't much help. read more

Did not have what i wanted but gave me direction and excellent service! Would go here for my needs for sure!!!

Corey and Lucas were very helpful and accommodating for today. Went above and beyond. Thanks!

Went in with a daughter---Im on crutches and need help. They charge you to get in even if you don't buy anything. I needed her just to help me walk but they charged her too. They were over burdened with one woman on the phones---she was exasperated by a long winded buyer complaining about what he had just purchased. I asked abut something and was referred to a guy on the other side of the counter. He acted like what I said was gibberish. His show of disdain was perplexing. Ive been there 4 times before after having no other choice, and found service to be slow and rude each time. I notice another reviewer say that Hispanics are not treated well there---WHAT!? Most of the people in there looking for arts and also the guys who ere working outside and around the building were Hispanic. So the negative---service sucks. The positive---I saw no prejudice there at any time. Gotta be fair. I have no desire to go there again and hope the other stores have better people. read more

i used to come here since the mid 90's but it's been a few years. The customer service and knowledge base for the people working the desk has plummeted to no expertise or professionalism at all. The only helpful one was the blond girl who was trying to figure out what I was requiring, and the other guys were just rude and kept calling me bro and ignoring me. On top of that, the parts are overpriced, as if the scrap world doesn't realize how cheap you can order parts from the internet. I went here since it was on the way to where I was going, but when I asked for the price for what I pulled, it was more than a new part from a discount website I left the part on the counter, sat in my car in the parking lot and ordered the new part with my phone for 75% less than the scrapyard price. Forget this place. read more

Most disrespectful girls working here ALL females maybe saw 2 men. The girls have horrible attitudes and don't like helping you and they're all the same not one has a good attitude, and if your hispanic and can't speak English well I don't recommend you come to get treated like crap saw 2 older Hispanic men be laughed and yelled at for not being able to understand what they were saying . Hire people with better attitudes pick n pull read more

I have been to every Pick N Pull in the area and this one is by far the largest and has the most inventory. Even if you don't find what you want here, there's always stuff to look through. I end up spending more than I usually want to on stuff just because they have it. Excellent service, inventory, and experience. I visit every couple weeks. read more

I went there to sell my tired worn-out car. The website quote form didn't work correctly, and my sweetie didn't call to make an appointment, so we just showed up there with the car., as the buyer was heading out to lunch. She was incredibly polite about delaying her lunch. Great service, and we got more $ than I expected. Very pleased. read more

$2 Entry fee. Lots of inventory for older cars, newer cars not so much. They hand you a list of cars and how long they've been on the lot, then you can check to see if you can pull the part yourself. Check available cars online before coming. They do not inventory individual parts. Great, no frills yard. read more

this place is so unprofessional, the workers are rude and swearing and talking instead of helping customers. i've never seen a business as unprofessional and childish than here! read more

Always find what we need but the girl that was helping us five minutes ago was eating and talking to us, totally unprofessional and disgusting. I understand you work at a junk yard but come on now. read more

While on my way through portland on a road trip totaling about 3000 miles I picked up 4 tires from the Sherwood location advertised as 175/65 r14 for their PREMIUM used tires at 140. I assumed since they were labeled and priced as a set of 4 they would all be the advertised size. After discovering they were not I drove AN HOUR AND A HALF BACK to the location in se on 113th ave because it was closer where they informed me that since they were not marked with a grease pen that I didn't purchase them from pick and pull even though I had my receipt clearly stating I had purchased them from a pick and pull. I called the Sherwood location and was told if I wanted to drive the 30+minutes across town I could talk to their manager who I'm assuming was near enough to have spoke to on the phone and they MIGHT be able to work something out. I am DRIVING ON CORDS right now when I would have accepted some NOT PREMIUM used tires that fit even. I BACKTRACKED AN HOUR AND A HALF AND GOT SHIT ON AND TOLD I WAS A LIAR. I'm pretty easy to please and will even eat food I find hairs in eating out and not bitch but now I'm out 70 bucks in worthless tires 15+dollars in gas and more than 3 hours of time and I'm probably going to have to come home early due to how much I have to spend now and for 8 bucks more than the price I paid I could have had 4 new tires delivered to my door. I had been their loyal patron for about 6 years but I will not be back after being called a liar and having my time wasted too. read more

Gone here twice and not once have I received good service guy in glass is very rude and cut me off when I was trying to talk. The only reason they got 2 stars is because this location always has the right car that I need but I won't return to this location again read more

Went here looking for a wheel cover for a 1999 Camry. They couldn't tell me if they had one in stock but gave me a list of about a dozen 1997-99 Camrys in their yard. Paid the $2 admission and wandered around for about an hour checking every 1997-99 Camry in the lot. No wheel covers on the cars, in the cars or in the trunks. In fact from what I could see, I doubt they had more than a few wheel covers for all the cars here. Either they go fast or Hub Cap World at 8827 SE Division buys them all for resale. At least that was who they recommended after I wasted $2 admission and an hour of my time. Oh well. read more