The most amazing beautiful and long-lasting flowers we have ever ordered. We order a fair amount of…read moreflowers in the spring for my mother-in-law and she always enjoyed them but Mischler's knocked her socks off, and us as well. We had sent flowers for Valentines Day, her birthday, Easter, and Mother's Day, all in a row. The first three were from a highly respected place in Lackawanna place and she enjoyed them very much. But, my spouse was a little behind for Mother's day and W's was fully booked. Enter Mischler's to the rescue. Mischler's not only delivered to South Buffalo, it was a beautiful arrangement that bloomed for weeks. It was full and wonderful as delivered, but additional buds bloomed for weeks. My MIL was overjoyed. On top of it all, we got the sweetest letter after the fact thanking us for buying flowers from them. Now it's time to buy flowers for the celebration of life for my MIL's sister and Mischler's is exactly where she is ordering from. 10 out of 10.

The yearly sale of 79 cent annuals has been going on for two weeks. Tonight is a frost warning,…read moreand pansies were 30% off. There was a huge crowd: Some were buying Mother's Day gifts; more were buying hanging plants and potted flowers for their porches or verandas. Easy parking; lots of cash registers open; everything a gardener could want for attracting butterflies and birds to your backyard.

Yesterday I believe I spoke with the owner Sorry to assume…read morebut whoever I spoke with was very pleasant and accommodating She was helpful despite me calling last minute during the Christmas rush. The flowers were delivered fresh and beautiful Thank you for the great service and easing an already stressful situation of losing a loved one. Great service should be recognized and I highly recommend this business !

Theresa and her team always go above and beyond to tailor the gorgeous flowers to the occasion!…read moreWhether for a bridal shower, wedding, baby shower or Baptism, each has been outstanding and they will continue to be my WNY choice for all my floral needs!

I have been using Town and Country Florist. for about 20 years. I order at least two floral…read morebouquets from them every year, on Mother's Day and on my mother's birthday. They have over the years done a consistently outstanding job. At this point, my mother does not want me to use any other florist to create and deliver her floral bouquets, as she is so happy with Town and Country Florist. My mother just turned 87 and was absolutely thrilled with the latest custom creation that Luke, the owner, made for her. I unreservedly give Town and Country Florist a 5-star rating and I highly recommend them to any person that wants professional, friendly, reasonably priced floral arrangements of any kind.

Absolutely gorgeous floral arrangement! The lilies in it soon bloomed and are the size of cabbage…read moreheads!! Other flowers in this spring bouquet are tulips, daisies, pink and soft yellow (large and "frilly edged) carnations and beautiful large bright pink roses. My new florist!!

I ordered a beautiful bouquet of 12 red roses for my wife. It came with a vase and was wrapped very…read morenice to give me chance to safely transport them home. The lady at the counter was super kind and friendly. I gave her to tip and she was super grateful. It's little things like showing you are very grateful for their hard work. The value of the flowers was just right. There's nothing better than supporting your local businesses. Petals to Please has been in Lancaster for many years and I will continue to show them my support.

I saw a beautiful arrangement on their website, $69 for the upgrade so…read moreI ordered it. As I'm entering the free delivery coupon on the order, there is a service charge of $25 added on!! No where was there a mention of this. I grudgingly complied and ordered it. A awhile later I received a text that the arrangement is not available and they offer a dozen roses of various options instead. I Canceled the order, being fed up with a service fee and then not the flowers I wanted. I will go elsewhere.

Easy to work with and our wedding flowers were so beautiful!! We looked around and their prices are…read morepretty comparable to other shops. I had no idea what I was doing but Sharon is an expert who knew what we needed without me really even telling her! Pieces beautifully out together, everything delivered as it should.

They did our flowers for our wedding. There were so many hidden charges…read more First and foremost, one of the selling points of going with them was that they told us that there was a $50 charge and for that, they would deliver the flowers and decorations to the venue, set them up, and then take them down at the end of the event. This was one of the reasons we went with this company. However, 2 weeks before the event, when we went to drop off the final payment, they added an extra $100 charge, claiming that it would be extra if we wanted the decorations removed the same night as the event. This was in direct contrast to what we'd agreed upon earlier, but with only 2 weeks till the wedding, we were stuck and had to pay it. That was the most egregious of the 'hidden charges,' but there were so many more. When we asked about drying and preserving the bride's bouquet, she told us it would cost us $300-500 and we'd have to supply the box. When we questioned why it was so much she went on and on about how complicated the process is. We decided to avoid this cost and said no to the preservation, which she made us feel very guilty about. Later when we went to drop off the final payment, we noticed that there was a preserved bouquet in a box for another customer, along with a bill for $135. When we Questioned Dianne about why it was $135, and not the $300 to $500 she quoted us, she denied that she'd ever quoted that high a price (a lie) and said that $300 would have been the maximum, and that's if she'd supplied the box (another lie). While we were finalizing the plans, they had a shelf full of cake servers and knives, all 'marked down'. When she saw my husband looking at them she said they were trying to liquidate so they were on sale at a discount (still more expensive than comparable items on amazon btw). My husband said no thank you, that the venue assured us that they had servers/knives. She tried to hard sell us, even going so far as to say "I've worked with that venue before, they don't have servers/knives, no venue I've ever worked with ever has them, you NEED to buy them." My husband called the venue on the spot and they confirmed that they had multiple knives/servers to be used for a wedding. While the decoration half of the shop was very relaxed, Dianne continually was pushing us for a hard upsell on every single thing we could. Going so far as to try to guilt us when we didn't spend our life savings on flowers. We knew what we wanted, but if we didn't get extravagant corsages for our mothers, aunts, sisters, etc, we were just terrible people. Oh, she didn't say that, but it was certainly implied. While the flowers WERE beautiful and most of the decorations were wonderful even that wasn't as expected. We'd had in our contract that our wedding arch would have TWO cloth panels, one blue and one green which were our wedding colors, however, on the day of our wedding the arch was assembled with one single white gauze panel. In addition, we were told that the flowers decorating the arch would match the flowers used in the rest of the wedding, and instead, we were given generic white flowers. When all was said and done, the sticker shock was extreme. The quoted price after our first consultation was $850, we did not add anything somehow, because of various taxes, fees, and additions that they insisted were standard, at the end it was $1,200. I would actively recommend that anyone looking at this business for your wedding look elsewhere. This was without a doubt the worst part of our wedding, and that included having to replace the best man 3 days before hand.

flowers are pretty and lasted a while, but i'm more about how the workers treat me, especially at a…read morelocal flower shop. to me, the workers (at least when i went) seemed annoyed to even get my bouquet. they asked me the color scheme i wanted, then picked out flowers and didn't even check with me how i felt about the selection... once i spoke up while they were laying them out, she seemed very annoyed, telling me that's why i should know what FLOWER i want... not just color. I don't know flowers like that, i just knew i wanted springy colors. I had her change out ONE of the flower types and it seemed like a struggle for her... overall cute shop and beautiful flowers, but not the friendliest.

The flowers that arrived looked nothing like I picked out. I wanted a Christmas centerpiece and…read moregot orange flowers.

Graser has 3 locations -- this is their Kenmore spot. I love Graser's because if I screw up (and I…read moredo often), I just come here, get some flowers and suddenly I'm a hero again! You can give them a budget for a bouquet too. Don't feel like you have to pay $16. Tell them you have $11 or $12 and what flowers you like and they will go in the back and concoct some magic for you. They also sell cards and I'm pretty sure they deliver too, although I've never used that service.

It's Valentines Day and I really don't want to say what I have to say. However, I am going to take…read morethe advice of the owner of Graser's florist who said "Well, you may not want to say it, but just say it. I have other stuff to do." So here are my issues . . . in writing. I ordered online the deluxe Teleflora's Sapphire Skies Bouquet. This bouquet (after fees) cost $107.50. I have uploaded the picture I saw online. What was delivered to my boyfriend today . . . well, just see the other photo. 1.) The arrangement is much smaller than in the picture. The owner stated that the lilies were not in full bloom and that it would look much fuller after they opened (which is a very fair point). However, the online picture has (by my count) 8 long-stem white roses. The bouquet my boyfriend received had 4. 2.) The color contrast is significant. As with all florists, I understand that some substitution is necessary (maybe a flower is not in season or just subpar). However, why would you substitute pink/fuchsia flowers for purple/blue flowers. The owner's response "They probably didn't realize this was going to a guy." Uh . . . my boyfriend likes pink just fine, the issue is . . . in the love note I wrote (connected to the bouquet) I mention purple/blue flowers . . . and there aren't any. 3.) Under special instructions, I advised that my boyfriend is working 1PM - 9PM today, and I requested the flowers be delivered somewhere within that time frame. There is something to be said for surprise and a stranger calling your name out of a group of coworkers unexpectedly. The bouquet was delivered in the morning and just left on his desk. 4.) When I went to register a complaint at Graser's florist on Amherst St., they said I would have to talk to the owner. I drove to the Graser's florist in Kenmore (the Delaware location) to speak with her directly. She gave me the recipe for the bouquet (a recipe not posted online, I might add). It apparently should contain: 2 stems of white lilies, 4 stems roses (white), 3 stems white spray roses, 2 stems mini-white carnations, 1 stem purple statice (this was substituted by the pink/fuchsia flower). She advised that I check the recipe. The truth is . . . I don't care about a recipe. I just want what I saw online and thought I was ordering. If something doesn't taste good or doesn't look right at a restaurant, then I really don't care what's in it or how it was made (I just don't want it). In defense of Graser's florist, the bouquet was "technically" correct and within their substitution policy. But I won't trust them anymore when ordering flowers because at the end of the day, it wasn't what I wanted for the love of my life. From now on, I will pay for what I can see. This may be a one time occurrence and many people have had positive things to say about Graser's florist. Please do not discount this. On the other hand, I leave it to the public to decide. Which picture would you want? Which one is worth over $100? Is the quality and value between these two bouquets equal? ~Seth

I ordered flowers for my grandma for Mother's Day. I looked up a local florist near her, everyone…read morewas so impressed by the flowers they put together. I choose the designers choice. Thank you again for this beautiful arrangement.

The service is Genuine and caring!very kind very knowledgeable good value for what you payread more