The lack of professionalism by Diego over the last two months has been a complete disappointed. His…read morenegligence to servicing and maintaining our pool has led to it being in its worst condition. I was looking forward to working with Diego after seeing all the good reviews but we have been disappointed by his service. I would not recommend Diego to anyone I know. These last two months have been inconsistent no communication and shows up when he pleases. Take a look at the before and after.

I should of trust the BAD Yelp reviews when I was skeptical about hiring him…read more Diego shows up when he wants and when he doesn't... he doesn't even call you to let you know. He makes nothing but broken promises over and over again. Him and his Dad ruined both of our pools. One pool he drained without my knowledge. How can I pay you monthly for both pools and it was that bad that he had to drain the water??? ( Hence he hasnt been showing up to the house and I been paying him all this time). I paid him monthly for both houses every month. Just recently I didn't pay because one house pool was drained and he just left it there drained and dirty. The other house was so green it started to grow mosquito larvae. There was so many swimming in the pool. He messages me to please send him money for June? Are you kidding me? My pool is green with wrigglers swimming in it and the other pool is damage.... why would I pay you for services that he didn't provide to keep my pool clean? He took out our filter and broke it. He bullshitted that its old and needed to be replaced. (We just bought all new filters a few months back) He never came back to reinstall them. Left it there dirty pulled apart drying in the sun so it could get even more damaged. Meanwhile the pool is not filtering and turning green with wrigglers all over the pool. It was so disgusting. I'm so upset that he had the nerves to tell me, " you don't have to pay for the other house.... just pay me for the other house." He promised to come by the next day and never did. Then he said," I'll come by Sunday" and never did... In the beginning he told us every Tuesday. Then that changed to Saturday without our knowledge then one day it changed to Sunday again without telling us. Yet we were very nice and never had an issue if he came another day.... then he started doing the not show up for weeks, leaving the pool green and nasty blaming it on the filter. Charging for filter cleaning. Dude show up to work and work! He skips both houses for weeksssss. How do you expect me to pay you for June when both pool looks like shit the last 2 months? You get paid when you do your job and show up. Check your camera guys. I'm warning you... he doesn't not show up weekly sometime longer. If he does show up he takes 5 minutes SKIMMING THE POOL and takes off.

Inherited an above-ground hot tub and started having issues with breaker tripping. Reached out to…read moreseveral businesses on Yelp (many pool/spa places that do not do above ground hot tubs), and was able to have technicians come visit us very quickly. They were thorough and careful with diagnosing the key issue and also explained potential future pain points. We decided to repair after they talked us through pros/cons/costs and it's working great now.

The owner, Sam, came across as a little full of himself. He did perform some "repairs," but he did…read morenot fix the leak I originally hired him to repair. In fact, the repairs he performed did not appear to even be necessary. When I contacted him to let him know the hot tub was still leaking, he offered to return and locate the leak; but wanted to charge me an additional $289/hour to do so. Considering that fixing the leak was the reason I hired him in the first place, I found that price ridiculous. I gave Sam an opportunity to make the situation right; he declined. His defensive response to my concerns only reinforced my impression that he was more interested in the money and defending himself than resolving the problem for his customer. The difference with the new company I hired has been night and day. They were far more professional and actually fixed the leak for a fraction of what Sam quoted me. They also seemed genuinely interested in solving the problem rather than simply running up the bill. I rarely post reviews, but I felt this experience deserved an honest one. Based on my experience, I would not use Sam's services again. Consumer beware.

When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

I'm not much of a person who writes reviews but my experience with MTZ Pool was fantastic he helped…read moreReplaster my Pool and fix my broken concrete coping. His prices are great compared to other quotes and is very experienced and knowledgeable all his workers were friendly and hard working. I'm glad I get to enjoy my Pool again.

Andre (who came to give the bid) seemed very knowledgeable when we first met him, he presented a…read morebid, we accepted, paid a small deposit and now, after a month of trying to contact him unsuccessfully, we have no choice but to file a complaint for failure to perform and move onto another company. Called weekly for a month. 50% of the time left messages. 50% of the time his answering machine said "The mailbox is full and can not accept messages." And we got NO response at all. I read another review (afterwards) saying that they think MTZ went out of business because they never answer the phone. And I see there is another review talking about Frank with MTZ. We called and asked for a "Frank" too and left a message. No return call from that either. Be careful, the sell job is good and then he completely disappears. You've been warned.

We were referred to Gil & David at Outdoor Pros by a friend who has a yard we love, and I'm happy…read moreto share they were able to completely transform ours as well. Some before & after photos included. What impressed us most was how quickly they completed the project without sacrificing quality. They stayed on schedule, communicated clearly throughout the process, and paid attention to every detail. The finished backyard exceeded our expectations. The craftsmanship is excellent, the space looks beautiful, and it has completely changed how we enjoy our home. We've already received several compliments from friends and neighbors - and now we actually use our backyard! If you're looking for a company that delivers great work, stays on track, and truly cares about the final result, I highly recommend Outdoor Pros. We'd gladly work with them again on future projects.

We are so pleased with the work Ron and his team did for our backyard patio. Well worth the price!…read moreThey poured concrete, made sure all the cracks in our old concrete were sealed and pretty. They added an alumawood un-insulated patio cover with lights and fans. We love it! The space feels huge! Ron and his team were very nice, on time, informative and worked efficiently. Ron was great at updating us through the permit process, and letting us know when they would be here. They completed our patio in one day. After they finished they cleaned everything up. Fantastic work! Thank you again Ron and team! Highly recommend!!

Everything went well with this project. I like the way it was handle. The crews were great demo…read morecrew knew how to handle everything very precise the tile crew really had their act together and knew how to do everything just right. Then came to plaster what a joyful crowd. They really knew how to put it together. I was beside myself. I have made the right choice. This is the company to hire if you need any work done on your pool. I give a shout out to Jonathan who handle everything to the letter thank you. glad I chose AP custom pools. I would not hesitate to utilize them again.

From the owner: Pool and Spa Renovations, Tile, Coping, Replaster, Pebble Finish, Repairsread more

I had a clog in my pool system and luckily, David came out right away and took care of the issue…read morequickly and efficiently. He was super knowledgeable, diagnosed the problem fast, and fixed it without trying to upsell or overcharge me--which I really appreciated. He was a nice guy and easy to work with. It's hard to find honest, reliable people like this. If you're having any pool issues, I highly recommend him. Fast, fair, and trustworthy--couldn't ask for better service.

David Pierce is incredibly kind and took the time to thoroughly inspect our pool. He listened…read morecarefully to all of our concerns, explained what might be causing the problem and offered some great advice on the best way to move forward. We truly appreciated his patience, honesty and expertise. He was incredibly helpful and again, such a kind person!

Tamir and his team provided the best contracting experience we've ever had. They built us a…read morebeautiful backyard and did it on the timeline they promised. Communication from Tamir was top notch and he was on the site frequently. This was a total backyard remodel, so a big job. All of the guys working on the site were great and there everyday. The backyard now looks like a resort. I couldn't give someone a bigger recommendation. 5+++ stars!

We were looking for a garage "touch up" + front yard update. I found 3 - 4 contractors and WTG…read morebuilders was one of the most responsive contractors with a competitive bid for the work we wanted. Project manager Josef was excellent in bringing in his partners (designers, foreman, etc.) to ensure from the design to finish we were collaborating and satisfied with the end result. For the garage, we had it drywalled (no insulation), installation of a attic ladder (bought from Home Depot) to make use of a pre-built storage area, updated garage door and exterior lighting. Front yard included adding extra pavement to be able to park two cars on the driveway (we have the pre WW II one car driveway) but looks like a part of the front yard design, installation of artificial grass (YAY), redo of the front porch to include redoing the porch ceiling with a bare wood look, and installation of a pathway to the front steps. We had 3 home improvement projects in the last couple of years (including this project) and WTG Builders was the best in terms of responsiveness, communication, and setting expectations. Perhaps I'm more wiser too about projects but I appreciated Project Manager Josef's communication and updates and the various trade teams were fantastic. I also took into consideration their work in the local Long Beach/Lakewood area which I think is important. I would use them again and recommend them for similar projects!

I had an amazing experience with M. Preciado Pool Plastering and would highly recommend them to…read moreanyone looking for a trustworthy and professional pool company. Marco was extremely helpful from the very beginning. He took the time to answer all of my questions, explain the process clearly, and make sure I felt comfortable and informed every step of the way. I have used M. Preciado Pool Plastering for both of my homes, and they did an amazing job on both pools. The quality of their work and the attention they gave to the entire process really stood out to me. Having work done on your pool can feel overwhelming because there are so many questions and decisions to make, but Marco made the experience much easier by always being available to answer my questions and guide me through the process. What I appreciated most was feeling like I was taken care of from beginning to end. They didn't just come out, do the job, and leave. They made sure I understood what was happening throughout the project and that I was happy with the results. After having such a positive experience with them on not just one, but two of my homes, I can confidently recommend M. Preciado Pool Plastering. If you're looking for a company that provides quality work, great customer service, clear communication, and truly takes care of its customers from A to Z, this is the company to call. Thank you, Marco and the entire team, for the amazing work on both of my pools!

I had a leak in the spa of my pool with visible cracks. While I had a leak inspection M. Preciado…read morecould have easily taken advantage and said the pool required an entire replastering. Instead they heard me out and gave me options to work within my budget. The company always made themselves available for questions and coordinating the repairs. They were conscious about doing the work properly but also quickly. All the staff and various service people I encountered were very professional. Marciano, the owner, also came out to inspect this work. He's been in the business for 50 years! Bottom line is that M. Preciado is a very professional, reliable pool plastering company that helps you get the work done within your budget.

Co owner Justin was competent, fast and friendly. Misty at Spa Pros is a great interface between…read moreoffice and the technician and kept me informed all the way. This is a great company to work with! Jeff S

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!