This company installed our pool about two years ago. After the job was completed, I contacted them…read moreto let them know the surface was still very rough. I sent videos and emails to explain the issue. Unfortunately, the owner responded rudely and even yelled at me. Now, two years later, we've had to acid wash the pool due to how rough and dirty it became. The tile work is also poorly done -- see the attached photos. I haven't even considered asking them to come back and fix anything because I'm genuinely concerned about being treated the same way again. I originally emailed them right away to share our concerns, and this is the kind of response I got. I've followed up again, but if the communication is anything like last time, I expect more of the same -- being yelled at and dismissed. Bottom line: I strongly recommend staying away from this company. UPDATE: I feel the need to clarify my experience, especially in light of the false claims made by the company's owner. To state that I "refused a startup" is completely inaccurate and misleading. At no point did I refuse anything essential to the process. Instead of working to resolve the issues professionally, the company repeatedly resorted to finger-pointing, raising their voice, and making accusations rather than reaching out to find a workable solution. I had to personally invest time and money into an acid wash to address problems like surface roughness and discoloration--issues that should have been handled properly by the company in the first place. Additionally, I take serious offense to being called a liar. The tile work was done through this company, despite their attempt to distance themselves from it after the fact. For them to publicly discredit me and misrepresent the facts is not only unprofessional but also incredibly disrespectful. Customer service is not just about completing a job--it's about standing behind your work and treating clients with respect. Unfortunately, that has not been my experience. Based on how I was treated and the lack of accountability shown, I cannot recommend this company. UPDATE again: Joseph emailed me and threatened to SUE me for defamation. How if I have photos of the work they did is this defamation? I am scared for my life now and have to possibly get a lawyer involved when all I am doing is speaking my experience with this company. They could have rectified the situation but instead continue to threaten me and yell.

Best of the best of the best on time under budget -Nat was a dream to work with helped design the…read morebackyard. Any questions we had was available 24 seven and made my wife's dreams come true putting large pool barbecue redoing our whole backyard plus extra can't go wrong the best of the best if you're gonna work with them ask for Nat he is the best. by the way, has the best crew that I've ever seen work so hard and efficient

I rarely write reviews, but I had to share how good my experience was with Tigershark. I had a pool…read moreleak that was becoming a real headache, water loss, constant refilling, and that feeling of "this is going to turn into a big expensive problem." From the moment I reached out, they were responsive, professional, and easy to work with, and the whole process ended up being way smoother than I expected. First off, communication was great. They didn't leave me hanging, Ray was clear about scheduling, and they actually showed up on time (which I really appreciate because so many contractors don't). When they arrived, they were friendly and respectful, and you could immediately tell they knew what they were doing. They took the time to diagnose the issue properly instead of guessing or trying to upsell me on a bunch of extra work. They explained what they were looking for and what the likely causes were in a way that made sense, even if you're not a pool expert. Once they identified the leak, they moved fast. The work was done quickly and efficiently, but it never felt rushed or sloppy. They were careful, they kept things clean, and they handled everything in a very professional way from start to finish. The repair itself was solid no shortcuts and since the fix, everything has been working exactly as it should. What really stood out to me was how straightforward and trustworthy they were throughout the job. No pressure, no weird surprises, no runaround. Just quality work, good communication, and a team that takes their service seriously. That kind of reliability is honestly hard to find. If you're dealing with a pool leak and want someone who's professional, fast, and does the job right, I would absolutely recommend Tigershark. I'm really glad I called them and I wouldn't hesitate to use them again if I ever need anything pool-related in the future. Highly recommend.

I had a bad leak in my pool. I was losing 3 inches of water a day. I reached out to Tigershark and…read moreRay was able to come to my house the same day and found the leak. He also came the following day and fixed the leak, all for a fair price! My pool is back to perfect. Can't thank you guys enough for professionalism and the fact you assessed and fixed my problem in under 48 hours. Highly recommend! Thank you!

I usually don't write up reviews, but the experience working with Premier Pool Plastering has been…read moreflawless. They basically built a brand new pool as the only part salvageable from our existing pool was the gunite pool shell. That included building a new baja shelf, new coping, new pool plumbing/equipment/heater, and re-plastering with pebble sheen. We love our new pool and visitors are always impressed with how beautiful it looks. I also want to give out a special recognition to our project manager Sam. He was so easy to work with through the whole process. He answered questions quickly when we contacted him and went the extra mile to help us out on multiple occasions. Would definitely recommend!

After stalling for a bit and some reluctance, We finally had our pool resurfaced by Premier Pool…read morePlastering. We opted for the PebbleTec Mini Pebble, and I can say the end results are amazing. Before making our decision, we received a few different quotes. Although there was a "Cheaper" option, we felt Premier offered the best overall value based on their professionalism, experience, and the confidence they gave us from our very first meeting. From the initial estimate through the final completion, Sam and everyone we worked with was professional, knowledgeable, and genuinely cared about making sure everything was done right. The office staff was outstanding--they kept us informed throughout the entire project, answered all of our questions promptly, and made the entire process easy and stress-free. When the project was completed, we were blown away by how beautiful our pool turned out. The PebbleTec Mini Pebble finish looks amazing, the color was just what the backyard needed and the quality of the workmanship really shows. It's completely transformed our backyard, and my entire family couldn't be happier.

I WISH I COULD GIVE THIS COMPANY 10 STARS!! We got so lucky…read morewith finding Outdoors and Beyond. Sol and Scott were amazing to work with. We were able to get a same day consulting appt with Sol. He came out and literally told us from A-Z how it would go if we went with him. The quote he gave us from the beginning held up all the way through until the end of the project. After doing construction on our home we always had "hidden cost" that popped up during our project. And with Sol and Scott there was nothing hidden. Everything was upfront and HONEST. Sol looked out for us as if we were his our flesh and blood. Scott was always on top of inspections and timelines. He was such a nice person to deal with. Anytime I had questions about something he always gave us honest answers no matter if we moved forward or not with it. I can't imagine working with anyone else with putting in our pool in. If you live in the valley Outdoors and Beyond is the company to work with! I forgot to mention that they went above and beyond and helped me with a small front yard project that another contractor ripped us off on. There are not enough nice things to say about Sol and Scott. Please do your self a favor and use them for your pool, spa, landscaping, etc needs.

Customer service is THE BEST and friendly, reliable and safe. Very nice person; Excellent service,…read morethe work is very professional and efficient. I am quite satisfied with your service, it is what I was looking for to keep the care of my pool and jacuzzi. It is pay attention to all the details and demands. Highly recommended!!! He knows exactly what needs to done and the POOL is amazing and like the cleanest it can be !! USE WITH HIGH CONFIDENCE !! HIGHLY HIGHLY RECOMMENDED!!

I interviewed no fewer than eight pool companies before finally handing my prehistoric 1963 pool…read moreover to the capable hands of Superhero Pool. This thing was basically a concrete dinosaur that had somehow survived six decades of questionable decisions, and it desperately needed new tile, fresh plaster, a new light, and a leak patched up before it staged a full rebellion. I can't say enough good things about the company and how smoothly they communicated throughout the entire process. My main contact, Dave, was genuinely helpful, pleasant, and refreshingly non-pushy--the rare salesperson who doesn't make you feel like you're being gently herded into a timeshare presentation. And then there's Juan, their plumbing wizard. This guy can apparently do everything, shows up when he says he will, and is as friendly as he is competent. If I ever need a superhero sidekick for household emergencies, Juan's getting the call. High praise all around--Superhero Pool turned my aging relic into something I'm actually proud to own again. Would absolutely recommend.

What a gem of a find with this company! We were looking to remodel our pool and didn't know where…read moreto begin so we began researching pool companies and found Superhero Pools. They came to visit and talked with us about our vision and how we wanted our pool to be done. Once they left it was a no brainer for us to go with them. Christian was our consultant on the project and was extremely helpful throughout the whole process. He was attentive, kind and listened to what our ideal outcome would be and then worked with his team to help us get everything done how we wanted it AND in a timely manner. Their customer service was great and I would highly recommend them to anyone looking to have work done on your pool!

THESE GUYS ARE THE BEST! I had 5 different pool builders come in and I herd 5 different storylines…read moreon why I could not build it the way I wanted? UNTIL EXCLUSIVE CAME IN!!! Bill and tony were true professionals at building my pool THAT I WANTED! They were very straight up and held nothing back! I got excellent service and a VERY FAST BUILD! If your looking for a great price and no bullshit! Hire EXCLUSIVE POOL BUILDERS! Thank you exclusive my pool is stunning!

Del Rey was referred to me by a family member who happens to be a general contractor. Freddy came…read moreout for a free estimate. We chose to go with Del Rey after getting 3 quotes. They came out and got the work done. The total project took two weeks but they were only there for maybe 5-7 days and not for the whole day. They left everything clean and took all the trash. I'm happy with the outcome and will definitely refer to friends and family.

We had a fantastic experience working with Serafin, Freddy and the team at Del Rey Pool Plastering…read more Del Rey re-plastered and re-tiled our entire pool and turned it into a real showcase for our backyard! Our previous pool had become discolored and sorely needed an upgrade. Serafin came out and gave us a great quote. His team was very efficient and was able to get the job done in a very short time. Serafin and Freddy were very responsive when it came to any updates or questions. Not only did they redo the pool plaster with mini-pebble stones and new tile, they also installed a water auto-fill, skimmer and replaced a number of new pipes that Serafin discovered were leaking. After the project was done, we had small leak in our auto-fill and Serafin was quick to come out and fix it immediately. Overall, we love our pool and would highly recommend Del Rey Pool Plastering to anyone.