The sale went very quickly and easy. Surprised about the quality and pricing of the appliances. We…read morepurchased a new upright freezer cheaper than nearby stores. Very happy with our purchase.

I needed a new fridge and was recommended to this place, very happy that I was. The selections were…read moregreat, the deals were even better, and the service was excellent. From start to finish, everything was seamless, and I couldn't be more satisfied. The feeling of being of a valued customer is just not something you find at the big box stores, I highly recommend this place for any appliance needs you have.

Our refrigerator started acting up (not cooling enough), so after trying a few ineffective remedies…read moreon my own, I reached out to Hooked On Appliances. Man, am I glad I did! Jason came out the next day and got right to work disassembling the fridge. He determined the problem (blown thermostat,) told me the plan and quoted a price. He told me that he could order the part (from Frigidaire) and it would arrive two days later, and he could finish up. My wife asked if she could get the part on Amazon, and he said sure, why not? So we got it overnight, and saved about $75! (the part cost $15 on Amazon.) Jason put the whole fridge back together and said it would work, but it wasn't fixed completely because it till needs the thermostat. But meanwhile we had the use of our fridge back. He came back the next day and finished up. Perfect work! I am thrilled with the job he did; I really like that he was so straight up about the cost. He quoted me a price and stuck to it.. He gave me an option to save some money (ordering my own part.) There was no upselling, not hidden costs, no games at all! Just good solid craftmanship. I am happy that now I have a reliable repair man that I can count on. Jason and Hooked On Appliances is highly recommended.

We've relied on Jason for two repairs -- a washing machine and a microwave. He's knowledgeable,…read morereliable, affable, reasonable and fast. We couldn't be more pleased.

My Samsung french door refrigerator needed new back wheels (discovered this when I pulled it out to…read moreclean and the failed wheels tore up my floor) and compressor/drain line checked. Ray fit me in promptly, arrived on time , super communicative. I was very comfortable with him in my home and he had my fridge up on mini temp wheels within minutes, to stop the metal from tearing up my floors, and compressor checked. He's ordering the wheels and my $100 service fee counts toward the return visit. Fair and honest, highly recommend his business.

Ray and his apprentice did excellent, quick and clean work repairing our dryer. Communication was…read moreexcellent! Would absolutely use them again and highly recommend!

3M Appliance Outlet is a young excellent family owned business in Cape Coral. They sell multiple…read morebrands of both new and used Appliances at one forth the price of new with one year warranties on used. Their service was excellent when we used one of the warranties. Our kitchen looks beautiful. We would not hesitate to buy from them again.

From the owner: Do you look good price and real good condition for appliances. get 3m appliances oulet read more

the reason for my 2 stars is because I have purchased other items through them but I dealt with a…read moremale (was not there this time) who was good on his word and did everything asked and corrected everything asked. but my recent purchase was a washer and dryer set that I have been having issue with since the day I got it. I have reached out I have sent videos and photos more than once. I was told to send a video again so they could send it to their tech so they could get the tech out to me. that was almost 2 months ago. so now my in store warranty is up and I will have to refer to the warranty company. I will be informing the warranty company of the entire situation and my documented proof. it is sad to say that I won't be returning unless I see and speak to the original male I dealt with in the beginning. or I will take my money elsewhere because now I can't trust the word of mouth of the female and male that was there when I bought my washer and dryer. customer trust is everything..

Do you need a new appliance? I have just had a new washer installed by Discount Appliance. They are…read morea small privately owned business (husband and wife) that just opened a year ago right by the theater behind Applebee's at Marketplace in N Ft Myers. They deal in out of box new appliances with full warranties. Great service, best prices and they deliver, install and remove old appliances. Service was awesome from start to finish. Give them a try! Tell Susie (owner) that I said "Hello!"

Very satisfied with the service. Technician was thorough and explained the issue with my appliance…read moreto great detail. He went the extra mile to make sure I understood what options I had, and what would be most beneficial. He did not try to up-sell service and was direct and honest on pricing. Fees seemed very fair.

We needed the lid replaced on our washer. D.R. Was able to schedule a repair person promptly. The…read morerepairman seemed very knowledgeable and was extremely courteous. Our lid had to be ordered. So it was a 2 visit fix. I did think they were slightly pricey, but sure anyone else would have been cheaper. I would definitely use them again.

Very nice family owned business. A great selection of appliances. Delivered on-time and they…read more(washer/dryer) work perfectly. Would highly recommend!

My Dryer wasn't heating good enough brought it to Berto he had it ready within minutes. They're…read moreAmazing people, Berto very friendly welcoming and knowledgeable thank you again Berto.

The service aspect of their business sucks. Do yourself a…read morefavor and go elsewhere. Don't waste your breath with Renee. No talking sense to her. Purchased a LG fridge. Needless to say I will be buying the rest of my appliances package to match elsewhere.

Bought a few washer and dryers from them. They worked great for years. Great price and nice…read moremachines!

Love this place. Quick & easy purchase. We needed to replace…read morethe compact washer in my motorhome. I researched all models on Consumer Reports and made my decision. Went into the store & was greeted almost immediately by a friendly salesman. Told him what I wanted and gave him the model number of the machine. He said he could order it & checked the price. The price he gave me was only $3 more than the cheapest price shown on Consumer Reports so I said yes. Delivery & install was an additional $75 and I did purchase a 5 year guarantee on the machine. He said it should be here in 2 weeks but maybe sooner. We were done & out of there in about 20 minutes. Very happy with prices & service.

Super friendly and informative sales people. Great prices & selection. The delivery guys were…read morefriendly and hard-working. I definitely recommend this place over big box stores. More personable.

If I could give this company less than zero stars I would-for the sake of my time…read more Today, I put in a quote request on Yelp for a washer repair to a few well-rated companies and also had yelp get quotes from others as well. First mistake. Almost immediately, my phone rang and I was HURRIEDLY ambush/scheduled immediately for a service tech to come out just two hours later, between 1pm-4pm. (Blaring red flag in hindsight ) Agreed. Fine. I need this washer fixed yesterday. Not an hour later I get a text from their tech, asking for the same info I already submitted in yelp (fine.) and am then told the tech cannot make it out until 5pm-7pm after being offered to choose between that window and the next morning. I immediately felt doubtful when the tech closed out with "Have a good one." (Red Flag #2) "See you later" I replied, trying to convince myself that this wasn't going to be the merry-go-round it most certainly was. ‍ Get ready... By 6:00pm, no update or eta, so I call the number from which the text came. A man answered promising his tech was coming out, but running late-later than 6pm-7pm-on a Tuesday night... Ok... 8:45pm-I am getting my child to bed and called the number again. The same lady that called to schedule me answered. (And it's worth noting-the aggressive nature of this appointment setter was like something I've never seen-especially for the tech to NOT actually even come out...) I recounted the situation to which she responded, "That's frustrating" with all of the sympathy of a robot. Then rushed to tell me she was going to reschedule for the next morning and have them call me to work it out with the office. "No, that won't be necessary. I am no longer requesting your service. You rescheduled me already three times in less than twenty-four hours of dealing with you. ThankYouBye." We just scheduled. This is when a service should at least be on its best behavior, because it will most certainly NOT get better. This is the phase they should be opening my car door, using their Sunday manners. Instead they're no-showing and not texting back. I half expect I'll get a drunk text after midnight along the lines of "WYD." That's how gross this whole experience felt. This is the WORST service I have never gotten in my life. I want my day back, so I could have scheduled with a-what's the word? Oh yeah...REAL business and at least by now, I would have the issue diagnosed and be well on my way to getting overcharged for parts that will be back-ordered for 8 weeks or whatever other circus act files out of that clown car. Because this is not the first bad experience I've had with repair service companies, but it's so close to the absolute worst on the LOOOONG list that they are fist-bumping one another. Stupidest. waste. of. time. ever.‍‍‍

Dispenser in dishwasher broke fixed n very good price tech was professional n knowledgeable would…read morerecommend