I've lived in Shepard School Lofts for about a year now, just renewed my lease, and I'm happy with…read moremy experience! I think the rent is very fairly priced considering the amenities and quality of the building -- you don't hear your neighbors (except for noise from the hallway) thanks to the thick walls and floors, which is a huge step up from my previous renting experiences. My previous landlord overcharged us, refused to fix glaring problems, and scheduling maintenance was a nightmare. Communication with management at Shepard has been much easier -- I can set up a maintenance request through the resident portal, and if appointments are missed the building manager is highly responsive. On top of that, you often run into him during weekdays -- he's always here, and I appreciate having a building manager who is friendly, approachable, and passionate about the building. When we toured for the first time, he spoke about how he and an architect redesigned the building themselves, and his care for the project is obvious. While living here, I've seen amenities such as a barbecue grill and seating areas for the dog park go in, and the club room and gym have been decorated and well-maintained. The flaws that are present are well-handled; there is a complimentary exterminator service that comes through every summer. I've also seen security greatly increase -- our pedestrian gates have been upgraded to key-only, and door codes rotate as necessary.

In my opinion I did not like staying here. I found black spots pictured below in the closet which…read moreper management came from a disconnected condensation pipe. (Not sure what these black marks were but they made me feel unsafe). I saw insects in my unit on multiple occasions, saw water stains on multiple walls, and in my opinion my requests were not attended to how I would've liked them to be. I wouldn't have signed a lease here if we were able to move into the apartment we originally planned to but couldn't because my boyfriend was not able to get this address verified in his rental history for some strange reason. In my opinion look elsewhere.

I was disappointed with my experience at Tesson Ridge Apartments, particularly regarding their…read moreadvertised "Hometown Hero Program." As a first responder, I was encouraged by the program's marketing and expected that first responders would be welcomed and supported. Unfortunately, my experience did not reflect the spirit of what was advertised. The information provided about the program was unclear, and I felt that the benefits and qualifications were not communicated accurately or consistently. The overall impression I received was that first responders are not valued in the way the marketing materials suggest. Potential renters who are considering Tesson Ridge because of the Hometown Hero Program should ask detailed questions and obtain all terms and conditions in writing before making a decision. I hope management takes steps to improve transparency and ensure that the program delivers what prospective residents are led to expect.

As a resident at the Residences at Tesson Ridge, I want to say that owning your own home is a…read morewonderful experience, "the American dream", but owning also comes with its realistic share of continuing costs, concerns, and burdens. After owning 7 homes, we decided to free ourselves from those concerns and burdens. As the saying goes, "been there, done that". We chose instead to become apartment residents. Before selecting our forever home, we researched and checked out 26 apartment complexes in the St. Louis area, and found TR absolutely unique. It's beauty is remarkable, and the amenities are unsurpassed. Most importantly, unlike nearly all residential neighborhoods today, it's truly a community, where residents who choose to participate have the opportunity to come together to share friendship and an enormous range of activities and social events, supported and encouraged by personable professional management. My wife and I are people people, and we've always had many friends wherever we've lived. However, in the 2 short years we've lived at TR, we know more people than anywhere else we've ever lived, and have many many lovely friends. TR is not just a residence, but it's truly a caring, supportive "community". I encourage you to visit and see what life in a true community actually means. You'll not be disappointed. Bob Oidtman

The staff is amazing. I loved the amenities especially the in-unit washer/dryer. The community has…read more2 different vibes (rustic modern or modern) to offer which is nice.

The website displays these apartments as "luxury", but the only luxurious thing about them is the…read moremodern finishes in the units. While living at Steelyard, my unit faced the side of the street near the middle school and the noise coming from the schoolyard was very intense. Every day at 9 am and 4 pm I heard a symphony of busses reversing into their respective spots in the parking lot as they made the "backup beep" noise. I was not informed of this when touring the unit, but after moving in, many of my neighbors mentioned the same issues. I am a very sound sleeper, but was not able to sleep through this. I also work from home and spend the majority of my day on virtual meetings or phone calls. My managers mentioned being able to hear the background noise to me more than once. Additionally, you will frequently hear gunshots on the weekends followed by an onslaught of sirens. Marijuana scent is rampant in the halls and elevator shafts. The cameras in the lobby and mailroom do not work 100% of the time, as I have chatted with the police department in the lobby quite frequently about crimes that take place on the premises. I have also had multiple packages "lost", that I can only assume were stolen. Wifi is ghastly slow and you will pay a very large fee to have it tacked onto your rent along with other amenities that are included in most rents (or left up to the tenant to provide for themselves separately) as per industry standard. For the amount of money I paid here to live in such a small, one bedroom unit, I expect much more. However, if you don't scare easily, you may be attracted to the speedy maintenance, lovely pool, and state of the art gym. I don't feel that this building is safe or a good value. You can get much more for your money elsewhere in downtown St. Louis. I'm happy to be moving out!

Now that I am out, I can anonymously share what tenants are dealing with due to the new owners…read more Here are a few of the specific complaints from tenants who have been residents of these properties for 3 to nearly 20 years (identifying attributes removed or generalized for anonymity): These new owners are ATROCIOUS. WITHOUT NOTICE, the new owners now allow dogs which one tenant is extremely allergic to, causing them to go on medication due to the new pets in their building and the smell/hair/dander in the carpeted hallway. Another cannot cope with the incessant barking heard coming from the adjacent building. The grass and grounds where children had played are now covered in yellow stained spots from urine and feces of the animals (note: feces is being cleaned up but the damage to the grass is still happening). Dumpsters impede the full use of the driveway. THERE IS NO COMMUNICATION ABOUT WHAT THEY ARE DOING. The new owners are allowing new and disrespectful tenants who scream at all hours of the day and night and slam doors to where the entire building and those on the street can hear - they seem to take anyone now. Non-residents/workers are leaving doors unlocked and propped open after they depart. One tenant pays for a parking spot but someone else is regularly in it, assumed to be a hired worker. They never told one tenant about the construction and they work from home and were unable to run a very important meeting for work due to the non-stop drilling noise. Attempts have been made, without notice, to enter a unit while a minor child was home alone. One tenant is extremely sensitive to pesticide and would vacate for a couple days when the previous owner notified them of a treatment. NO NOTICE was given when the new owners treated, causing this tenant to pass out in their kitchen in front of their small child who didn't know what to do. Poison control was called and the treating company refused to provide the type of chemical used that day without authorization from the building owner. NO ADVANCE NOTICE is being given of construction and apartment entry, causing numerous tenants to experience unknown contractor knocks and entry into units last minute. Notices are no longer posted in the buildings in advance or at each tenant's door. The new owners said there would be drop boxes installed to submit rent - that never happened. An email notice was sent to one tenant the day after the email said they would be entering the tenant's unit - which required the tenant to execute several tasks they were unable to do and it was during the holidays. Non-residents are now entering the buildings and "snooping" through different areas that were previously secured and are now being left open - damage to the property has occurred. The "upgrades" may look nice at first but they are really cheap and remove any historical charm the units previously had. The "improvements" are done so poorly and are cheap and nothing matches, the new paint is already peeling off and you can see through the paint because it needed primer or another coat. There is a new tenant who must have serious mental health issues and there is a concern for children because they are making "demonic dolls" and "shrines" and putting stacks of full beer cans in odd locations in their walkways. Hopefully these owners can take this as constructive criticism to improve their communication and screening process since the tenants don't feel comfortable speaking up about their individual experiences outside of hallway and sidewalk conversations.

Okay well the living area isn't bad, but the company DOES NOT CARE who they rent to. I currently…read morelive below a 20 year old who has loud s*X at all hours of the night, and across from a 20 year old who is constantly moving people in. The basement is also constantly flooded and they have drainage issues, but if you report anything you're going to pay! I have photos of the constant mold in the basement and the fact they let young children just park wherever and party all night. I really wouldn't recommend living here, the walls are thin and you can just hear the constant loudness and disrespect of children... because the landlord doesn't care! As long as they have money, the one above me told me her dog is addicted to meth, and so is her mother who I gave a ride away from this place. RENTER BEWARE!!! ANIC will not care about your concerns.

TLDR: If you're thinking about renting here, turn back. It is definitely not high-end, and the…read morereality does not match the price or the promises. My first month here has been a nightmare: Day 1 ceiling leak: On my literal move-in day, I walked into a major ceiling leak. That kicked off two straight weeks of torn-down walls, drywall dust, industrial fans running 24/7, and a bathroom door that wouldn't even close. The unit was completely unlivable, my groceries went bad, and I had to couchsurf for days because management dragged their feet on finding temporary housing. Week 3 sewage flood: Right after those initial repairs wrapped up and I finally started settling in, a massive plumbing failure caused contaminated water to back up and completely flood the apartment. I spent hours just trying to salvage my dry belongings from the damage. I fell in love with the Forest Park location and heard decent things from friends, but living here has been exhausting and completely disruptive while trying to start a new job. I haven't had a single peaceful week since signing the lease. Save yourself the headache and money--look somewhere else

The building is beautiful from the exterior to the lobby and then to the apartments…read more The staff are professional and helpful from the the front desk to the maintenance professionals. My husband and I have enjoyed our apartment for five years.

Beautiful building. Wonderful location. Amazing staff. Great neighbors. A bit pricey but…read moredefinitely worth every penny!

I don't personally live here but I just dropped off an order in this building and WOW. Absolutely…read morebeautiful and elegant. Awesome architecture and squeaky clean. My aunt has been looking for a luxury apartment, will be showing her this place :)

Luxury? We were excited to lease a penthouse in Clayton, MO at Clayton on the Park as we split our…read moretime between St. Louis and Winter Park, FL. Unfortunately, we have had many water leaks from the ceiling and the recessed lights. After yesterday's storm the "fixes" that the maintenance crew used previously have failed and the ceiling has caved. The water is now spreading in the ceiling to multiple rooms of the penthouse causing massive leaks and water build up. This is now impacting apartments below us. The maintenance crew has been unresponsive for mitigation actions. They will not cover any of the furniture or tarp the failing roof areas to mitigate further damages, after multiple requests. They have also used our beautiful china and our trash cans to catch water from the leaks. Finally, no one will speak with us about the remediation plan.

window has been leaking for over a month. every time is rains our living floor is soaked…read more management has does nothing but put silicone on a rusted out window frame. response has been nothing but slow and shown zero plan of action. highly recommend looking elsewhere. the area is perfect but this management team will ruin that for you very quickly if any problems occur.

Apartment hunters in STL have a huge task in finding a great place to live. Let me save you some…read moretime and tell you to take a hard pass on this place. Over the past three years this complex has taken a huge dive down into the level of unacceptable conditions. It appears they will just about rent to anyone just to put people in apartments without any regard for adjoining tenants. The tenants above us were so noisy it was a contributing factor to our decision to get away. It was constant noise. If you make the mistake of choosing this place you will be alarmed at the apathy coming from their office personnel. Any questions we had was a bother to them. At one time they tried everything except the right thing when we were dealing with an extremely noisy bathroom fan. Once they even bent the blades to "fix" it. They never did fix our ice maker in the whole time we were there. Security is a huge issue as we were alerted to kids kicking on doors during the night. Unattended children walking onto private patios was a problem. A gate at the back of the property was never locked allowing strangers on city streets to walk right into the complex. Dumpsters were constantly overflowing and infested with raccoons. Watch out! Don't get bit. The property managers along with the office manager and staff are completely indifferent to your concerns and appear to try to get by with the minimum amount of work. In summation, save yourself the time of going here to visit or renting here. Some reviews from other apartments seem like past tenants were just getting back at their former landlords. THIS is not one of those. It is an HONEST review of what we put up with. We never knew how could it could be now that we are in our new place. These people have it figured out here. The people at Park Forest -- don't have a clue!!

Very poor office management and they never want to fully complete maintenance work only do patch…read morework