I've been working with Shane for three years now--two pianos in two locations. He did wonderful…read moreregulation on my Petrof upright, restoring its beautiful tone. He also has helped me break in my new Kawai grand. He is a talented guy, pitch perfect and technically excellent. Can't give him enough stars!

My company, Solich Piano, is the largest Yamaha piano retailer in the Midwest: headquartered across…read moreOhio and also servicing Western Pennsylvania. One of our esteemed institutional partners is Pittsburgh Opera. Shane Emrich of Emrich Piano service is a fabulous piano tuner/technician and a class act. Shane has been a pillar of managing all tuning and technical service aspects during our annual Piano sale fundraiser as well as in numerous homes after the event. Whilemany skilled piano technicians lack the expertise and refined mannerisms to serve the public, I have never heard a single complaint but rather have received many commendations from our residential and institutional clients especially during the recent pandemic. His company offers such a diverse level of full-service piano amenities. We have utilized Emrich Piano Service on many occasions not only for exquisite concert tuning of pianos in homes and on the concert stage. We have also used them to install player systems on existing pianos, install in service climate control systems to keep pianos regulated in older homes, and advanced regulation of piano action as well as robust voicing services. Whether you're home or school or church resides in Pittsburgh, western Pennsylvania, North Hills, South Hills, Allegheny county, Butler County, or the surrounding areas including northeastern Ohio, Shane Emrich is your singular most preferred piano tuner and technician contact. Lastly, he has uniquely refined piano rebuilding and restoration skills.

Easy to work with, communicated well with slightly later arrival time, price was as expected. Would…read morerecommend!

Luis H. is a talented piano professional both as a musician and as a technician! His accomplished…read moreapproach is reflected in the results he achieves. He deciphered an obscure hammer position adjustment on a Hailun studio grand piano. He remarked, "I live for this!" when presented with this particularly elusive challenge. This was further complicated by the fact that the piano was placed in an area with humidity and temperature fluctuations, ultimately leading to sticking jacks. He presented an excellent set of recommendations for maintaining the health and improving the function of our piano moving forward. He touched on the fact that a specific type of regulation would greatly improve the sound and increase the responsiveness of the action, and he offered it as a part of the long-term plan for our investment. There's nothing about the service we received from Mr. Hernandez it was lacking in quality or reliability; we would absolutely recommend his services to any piano owner!

Was glad to find a piano tuner in my area. Was prompt and got right to work. Les Widder is a GEM!read more

Can't say enough good things about Jason and his team. Professional, responsive, and showed up when…read morethey said they wood. Took true care of my piano and were a lot of fun on top over everything. Would highly recommend.

I called Jason in a bind after another mover backed out on me at the last minute. It was his day…read moreoff, and he and his crew were exhausted from a hard day of work on the previous day, but he called me back promptly and did his best to accommodate me. They came out the next day (which was a Saturday) and were professional, careful, and on time. Jason is a musician himself, so he really appreciated the value of the instrument and took care to see that it arrived at my home without damage. This was not the cheapest estimate I got, and I know that he charged me extra for the inconvenience. But it was worth it to me. The other providers could not get to my job for weeks and most were not willing to take the old piano. I should add that there were 20 outdoor steps involved. Overall, I came away feeling very satisfied and knowing that it was worth what I paid to have the job done well.

Fantastic service! Tuned and pitched my piano and made it sound amazing compared to what it used to…read moresounds like! Very friendly and personable as well! Would heavily recommend and plan to continue to get my piano serviced through his tuning service!

From the owner: Dan Alberts is a graduate of Mt Aloysius College earning his degree in Piano Technology. He has…read moreprovided a full line of piano tuning and piano repair service since 1978 with locations in Connellsville, Greensburg, and Indiana. Dan is the director of Piano Technology at Indiana University of Pennsylvania a designated All Steinway & Sons School with over 100 Steinway & Sons pianos under his care. He has provided professional piano concert preparation for some of the finest artists in the music industry including Marvin Hamlisch, Bernadette Peters, The Gaither Brothers, Emile Pandolfi, Chris Botti, The Pittsburgh Symphony, Renee Fleming, Doc Severinsen, Joan Collins, and Jim Brickman to name a few. Dan Alberts is a Registered Piano Technician and a member in good standing with The Piano Technician Guild. Dan has served two terms as past president of the Pittsburgh Chapter of the Piano Technicians Guild. He also served as directing coordinator for the Piano 300 presented at the Pitt

Skilled and knowledgeable piano technician. Kevin tunes, voices and regulates my Estonia L210 6'10"…read moregrand piano.

I won't give one star because he was prompt in returning calls and trying to get me scheduled. But…read morethe other reviewer's experience that he "definitely had an attitude" and "gave me a nasty feeling even in a short interaction" corresponds with my experience. I was surprised at his extreme confidence and commanding, rapid speech when I first talked with him. However, I just chalked it up to his personality as someone who was confident that he knew how to run a business in his area of expertise. But he was not very flexible in working with my schedule at all. He told me what he was going to do whether it worked with my schedule or not. He wanted to come into my new house when I wasn't there to drop off a piano. When I tried to explain to him that I couldn't accommodate a certain change because of another contractor's sudden change (I have had both my main moving company and the flooring company reschedule appointments multiple times), and I might have to look at other companies because of the short time frame, he snapped: "Go with another company. You're too difficult to work with." To which I responded, "You're kind of a * too." I know, I shouldn't have, and I regret snapping back at him. But he was definitely a "my way or the highway kind of guy" and came off as pretty arrogant. If you are able to work with him and stay on his good side, you may get a good price.

Perfect. Communicated quickly, clearly, and efficiently, and did the job perfectly at exactly the…read more(very reasonable) price quoted. Would recommend without hesitation.

I had an issue with the customer service. When I brought it to managements attention, they took…read morecare of the issue. I am completely satisfied and would recommend them.

I come in to Johnstonbaugh's for all of my instruments accessories as well as for the repair work…read more The friendly front staff make the experience fun and interesting every time I come in, and the repair staff are great! Highly recommend for your band instument needs!