The place is dirty. When I first started going there it was do clean. The treadmills r…read moredisgusting. They haven't been clean for months. The restrooms r just as bad. Especially on the weekends when there's no staff. The only reason I'm giving them one star is the staff. The staff are very friendly and informative

Everytime I've called some middle schooler or high-school individual answers the phone never taking…read morethe conversation seriously and very unprofessional. Giggling or laughing and trying to talk to someone else while again on the phone with me a paying member. I don't think I have ever been disappointed with an establishment as far as I have with customer service. They don't verify your information when calling twice I've gotten other individuals accounts which is so concerning. Anytime you can definitely contact me. Also I cancelled my membership.

While visiting went to LA fitness on Bell . Impressed with…read morethe size & many exercise opportunities , cardio machines, free weights ,TRX , gym w bball, yoga , jacuzzi , & more ! They said it's been 4 years since a remodel & which maybe on the way . Plenty of parking in front . Happy squeeze in" a workout & again impressive in size & many exercise opportunities.

I've been a member of this gym for many years. Unfortunately, it's really going downhill. The…read moremen's room especially around the urinals is always dirty and nasty. The pool seems constantly broken. Sauna as well, as of recently it's constantly not working. It seems as if they don't make it a priority to fix anything. Going to start looking for another gym after many many years of being an LA member.

All the necessary equipment, from elliptical to weight machines and free weights. Almost never too…read morebusy to have access to the equipment. The staff is wonderful, and always there to answer questions or show you how to use the machines. And at a very affordable price!!

The equipment and free weights are top notch. There is something for anyone who wants to get in…read moreshape. They also have personal trainers to help you design a program to meet your goals. They have a senior membership base group called silver sneakers. It is really inspiring to see older folks taking care of themselves. The parking is crowded in the morning. If you get there around 7:30am-8:15 you should be in good shape. Bring your ipod our mp3 player as they usually dish out the oldies in the am.

This was my first time visiting this gym and I went as a guest. There were a lot of cool things…read morethat they offer. The equipment offered a range of machines and I like the way they separated the equipment upstairs, and into different rooms downstairs. They have a few rooms to play different handball and croquet games. There is a basketball court , sauna, whirlpool and swimming pool. The restroom/ Locker room was very clean . The only thing I didn't care for was looking at the pool, it can use a facelift. The bottom of the pool is discolored and needs to be redone . Same with the whirlpool. There were also IMO, not enough cleaning areas. None were close enough while I was working out. I had to search for the cleaning stations. That leads me to believe that a lot of people don't clean the equipment before or afterwards. I made sure that I did because I do no want to get sick from other people germs.

The main reason I come here is to swim, since there either aren't pools at the other locations near…read moreme or they're indefinitely closed (McCormick Ranch). So, yes there is a pool, but it badly needs to be resurfaced. Whole pool area seems rather dingy, severl of the lighting fixtures don't seem to work. There has also been a leak in the wall in the pool area (not in the pool itself) for months that has gotten progressively worse. The whole wall area has bubbled up and is molding, with the tile floor at the bottom starting to look pretty nasty. There has seemingly been minimal/no attention given to this. The rest of the gym looks pretty spacious, locker rooms are decent.

I really enjoy going to the gym! I love that it's never too busy, parking is easy, and it has…read moreeverything I need for a great workout. One thing I've been enjoying is the peloton workouts available on the TV in the back room. The gym is always clean. I've only had good experiences with the staff. Of note, there are no locker rooms. There are any extra amenities such as massage chairs or sauna rooms. They do have bathrooms and showers. There are free towels as well.

I love this gym! All the best machines and free weights for lifting and intimate enough to feel at…read morehome. I've been working with Angelina on mobility training and after only a couple of weeks, can stretch deeper than ever before! Thanks Angelina!

in august 27th, 2024 i had knee replacement surgery. after i completed physical therapy at osr,…read more per my orthopedic surgeon, i signed up for additional physical therapy at vasa.with an employee named brandon, for what i was told was a 4 month period only. the pt was scheduled with a physical therapist, also named brandon, at vasa fitness located on the swc of 32nd street and thunderbird road. the time frame was significant because i was scheduled for my second knee replacement in january 28th, 2025. therefore, i would be unable to continue physical therapy, until recovery to the point of complettion of the orthopedic surgeon's recommended physical therapy required at osr; and then i would probably re-sign if i couldn't continue on my own with what i had learned after the second recovery period. our conversation was important, because he (brandon, sales) knew that i lost my job that october of 2024 due to timing at work and had no income. the printer at the gym didn't work that day, so i couldn't get a copy of the contract we agreed to. he told me he would e-mail it to me. he never did. i asked for it more than once. at the time of contract, i told him the printed copy was important and he promised that he would e-mail it. ultimately, i never received the copy. i had vascular complications and had to go to arizona pain to continue medication to sleep. i am still under a few doctor's care at iya medical for procedures to help with the vascular issues. subsequently, i had the vasa finance department withdraw two payments of $320 or $340 each month out of my account. i believe, prior, that i made a few $80 or $160 (every two week payments), in good faith, as i tried to resolve the financial issue or misunderstanding. i spoke to brandon, sales about what was happening, after payments were made; which, in my view, incorrectly so and asked for the payments to be refunded. he told me it was too late he couldn't do anything about the contract. yet, he saw the surgical scar on my left leg and knew i was on oxycodon... he knew i did not want more than the 4 months treatment contracted for at the time i signed the contract and he assured me there was no problem. i love that gym and was so disappointed. i knew by the look on his face when i told him that he committed fraud and that i would turn him in, he knew and didn't care, which is why i never received a copy of the contract. i told him i was going to turn him in and tried at the time. i live alone and had no help... (it was just too much, until today with this e-mail. i am still very emotional and feel somewhat defeated overall). this was not suppose to happen. i was to remain grateful for my efforts at recovery and the gym that i love. i am disappointed and sad about the lack of integrity of brandon, sales. loved the gym hated the dishonesty of the sales associate brandon.

VASA ENDORSES HARASSMENT I canceled my membership at the…read moreVasa location at Ray & Alma School because I was harassed by an older man while working with my personal trainer. He became angry because I was using a machine "too long" during my workout (20 min for 4 sets on hip thrust, 2 other machines were available). This man followed me around the gym for the rest of my hour-long training session staring at me attempting to intimidate me. I reported this unacceptable behavior to gym management, and they endorsed his actions. My trainer was written up for allowing me to use the equipment "too long", and the individual who harassed me is still allowed to use the facilities. I no longer feel safe working out at Vasa, and I am outraged that no action was taken to address my concerns. This is not a safe place for women to work out.

I love this spac! it's clean, energetic and esthetically pleasing…read more I like the dimmer lights in the workout area. I'm also digging the infrared sauna!

Great, energy, clean, good lighting and digging the infrared sauna! The process of joining was…read moreseamless and the opportunity to try the perks of an advance membership was worth it!

Very reasonably priced place to workout. Friendly & accommodating staff available to evaluate your…read morefitness & create a workout for you. Personal training available @ additional cost. The only thing they don't have is a pool so...4 stars, but I've got my own pool so this works perfectly for me. They are not open as late as some health clubs but if you prefer working out in the morning, they open at 5:30 which is early enough for me. Plus you get a student ID so you can take advantage of student discounts & the library. So far, I'm really enjoying the facility

Nice friendly down to earth, terrific trainers and the cardio blitzes are the best. No nonsense…read morejust work outs. Been there 3 years + and plan to stay. Reduced hours compared to other gyms and closed on all holidays. Best gym I have ever used even with above Restriction.

Long post alert! This is a note for folks of all ages,…read moreshapes, and fitness levels: So. I was the person who talked to countless gyms after my own gym closed without notice (Burst! Fitness). Prior to Burst! I was kind of a gym drifter. EOS, LA Fit, Planet Fit, Crunch Fit. I tried them all on for size. Didn't like them (nothing wrong with them, just didn't quite meet my needs). The search continued. I started deep-diving on the internet. There had to be an existing place out there that fit my needs right?? Over several months and consultations with private gyms in Tempe, Phoenix, and Scottsdale- Underground Fitness showed up on my radar. Leading up to my initial meeting with them, I was pretty deflated. Perfection is subjective- and I'd been looking for my version of a perfect fit for months and hadn't even come close. If I was going to join a gym at this point, I needed some convincing. But not in the typical gym-salesman pitch way. I needed to be bought-in. I needed to see the passion. The knowledge, the dedication, the practicing-what-you-preach. The ability to teach. I don't know maybe I'm a tough sell with unrealistic expectations *shrugs* My meeting went well. Ron was patient. I asked so many questions I made my own self tired. He didn't get tired. All of my reservations were addressed. I was satisfied. By the end of the meeting I could tell, this guy could seriously talk about this stuff all day. Passion: check. The program I selected felt like it would work with my schedule, the price was comfortable, and so far the customer service was on point. Ok...ok...willing to give these guys a chance. What's 9 weeks, am I right? That was in September 2019. It is now February 2020, 5 months later- I'm fully bought in. It did take some time to realize that this was the place for me, so I encourage readers of this review to keep that in mind. From my very beginning the team at Underground Fitness was communicative, invested in my success, flexible, creative, and believed in me more than I did. For those who I've worked with: Ron never blinked an eye when I needed to talk to him about absolutely anything at all (literally anything). Camille comes to my aide with worksheets, resources and meal ideas as I struggle with meeting my macros. She checks in on my off days, finger always on the pulse. She gently pushes me when I'm being a huge baby. She throws fun creative workouts our way, during which I can be observed smiling from ear to ear. They are so fun! The hour is over before I even know it! Daniel challenges every inch of air available in my lungs with creative circuits, helping me learn to use my body as an extension of myself. Teaching me how to stay grounded in my workouts (I can be super ADD). Each of them keeping a critical eye on form and technique. They are patient when I am low energy and have a sad workout. They are excited for me when I make progress. Even though these team members have spent years learning the fitness do's and don'ts for themselves, I never feel anything but encouraged when demonstrating my own lack of knowledge in nutrition and physiology. I can't tell you how many times I got talked off of the cliffs I put myself on. Active listening here folks! Guys, I didn't know what a fitness partnership looked or felt like until I met the U-fit team. You just have to let them be part of your journey, you won't regret it! The End

My personal trainer, Ron, has been a game-changer for me. His expertise in weight training and…read morepersonalized approach, after only one month, has helped me gain muscle and strength. The workouts are challenging, and I always leave feeling accomplished and energized. Has been quite a while since I have done any type of weight training, and finally made the decision that it was time to get back to a gym. Glad I made Underground Fitness my choice.

DO NOT JOIN THIS GYM! I was a member here for 10+ years...last month someone STOLE from me and…read morelifetime was of no help. They just immediately cancelled my membership and waived the 30 day notice fee, after I gave them the thief's first and last name ( they were dumb enough to buy an airline ticket using one of the two cards they stole). Kenleigh Paselk handled this very unprofessionally, I called to inform them on Wednesday night where she said she would relay this to the general manager, Kamery Garlick. I didn't hear back so on MONDAY I called to find out Kamery had NO idea of the situation. Odd. It almost seems like it was an employee of the club. Of course, the police have bigger fish to fry and lifetime does not stand behind their members safety although they will gladly charge you $300+ a month. Do not come here, do not bring your wallets, do not bring your bags. Honestly I wouldn't even bring my children... Unsafe, unprofessional, and I will be spreading the word to stay far away from this club.

Let me summarize this very quickly. Use to be great, now rundown with broken equipment that doesn't…read moreget fixed for months, if at all. All while steadily raising your monthly dues and not maintaining the gym. Summary... *Constant Broken Equipment, missing grips, missing or broken pins on weight machines (see photo) *Recovery Chairs have been broken for months and reported to management several times. They know, but don't fix. (See photos) Soap Dispensers filled with water, NOT soap, but water for weeks! Big health hazard. Reported to front desk and they said, "we know, the soap is on back order". YOU KNEW AND DIDN'T GO BUY SOAP AT COSTCO OR WALMART IN THE MEANTIME?! WTF! If you want to act like LA Fitness, change your name and drop your rates. If you want to be an elite gym, do a lot better. And I held off a long time before blasting Lifetime Scottsdale on here, so do better please.