I'm a normally very patient and understanding person. However. I waited an hour and a half for an appointment I made and was on time for. When I finally got back to the room, I waited so long the lights went off twice..and I finally had to go find the Practioner on staff. I had several people who arrived after me go before me and when I asked about it, it was acknowledged I should have been next. I felt the staff minimized my concerns and I was made to feel like I was a burden. I ended up asking for a paper prescription to bring in because I wasn't confident it would get sent in electronically. read more

Always a really long wait. Even when it's just a drug test, they'll have you wait and suffer for 30-45 min after your appointment. Staff seemed disorganized and overwhelmed. Also the mobile check in thing is bullshit glitches and kicks you off the list for now reason read more

Scheduling an appointment (or Reserving a Time) the day prior ("to avoid the line"), to come into the clinic to find that the appointment time is not an appointment, but more of a notice that you are coming. We came in to find that "they are running a 90 min wait time." Explained that we had an appointment, but that didn't matter, because it isn't an appointment apparently. You are entered into the same list as walk in patients when you arrive. The walk in clients were given the same wait time that was given to us. Why even offer scheduling if it isn't honored? If I knew this was operational procedure prior to arriving, I would have sought other options that are now closed on a Saturday afternoon. This leaves me with no choices other than the ER until Monday. read more

Physicians Immediate Care - Physicians immediate care sign - Urgent Care Near Me - Bradley, Illinois

I am traveling with my husband from Texas and I had to stop for a UTI. Everyone here was truly amazing. they were able to get me back quick and see the doctor. they made me feel very welcome and took real good care of me. thank you for amazing service. you all are my angels read more

I've never waited so long to be seen in my life, why call it urgent care when urgent isn't any part of it.

Had to wait a while with no appointment, but that was expected. Office was clean with profesional staff. Evaluated my sickness, prescribed me medicine and kept me from dying. They're pretty good in my book. read more

Made an "appointment" for my daughter online. Waited almost two hours in the waiting room. Turns out the "appointment" option isn't a real appointment. It just puts you on the list of all the other people walking in. If I had known this, I would've gone to First Midwest clinic. Staff was friendly but they chose not to inform me of the wait time when I walked in with my infant. Overall very dissatisfied. Would not recommend. read more

This company has a financial incentive to provide less care. They buy contracts from employers who's preference is to pay less for workman's compensation. If you're not someone's employee, they don't care about you. If you are and have been injured on the job, they will skimp as much as possible and send you back to work before you're healed. You're not the costumer. You're the commodity. Do you self a favor and find a real doctor. read more

I made an appointment for my five-year-old for 1:30 PM, I had plans to get her in and get her checked for a Covid test and then drop her off at the babysitter and get to work, I checked in early, sat out in the parking lot for 45 minutes, thinking they would be able to get me in earlier. at 1:30 I went inside and ask them how much longer it was going to be, and they said probably another 15 or 20 minutes, and then when I spoke with receptionist later she told me it was because they had trauma patients in there and they took precedent,, Keep in mind I have been sitting in the parking lot for 45 minutes and I have watched people walk in and out, no one was on crutches, no one was in a wheelchair, no one was bent over, no one's arm was going the wrong way, there was no trauma, there was only incompetence on the part of the people at physicians immediate care. read more

They have always treated my kindly and gave me the attention and care anyone deserves. Thank you so much!

If I could leave a zero star review i would. went in with sinus infection symptoms. the doctor examined me, asked to do a covid and strep test that came back negative, said I had a viral infection as my ears and throat looked great and my lungs sounded perfect. Very next day(today) i wake up with severe ear pain. Go to the ER I have a severe ear infection in the outer and middle ear on the left side. I will never be going back and i will be filing a formal complaint. read more

If you have insurance you have maybe a $25 co pay. They can do pretty much anything hospitals can do if your not dying and wait time is generally under 20min or less. It's the way to go in the America messed up medical system seeing as in other countries a pharmacist can take care of most your needs in Mexico. But America sucks and we have to see doctor for a band aid today read more

My son was seen today for a sinus infection. I was happy with the visit overall but specifically with the receptionist, I believe her name was Patrice. She was so helpful, kind and patient with every person who came in. She is a great asset to your office. read more

All the staff were helpful and thorough. They helped me work through a bout of pneumonia and really took a lot of precautions which I appreciated. They took extra measures to make sure they diagnosed the problem correctly and that I was recovering as expected. Would definitely recommend them! read more

This place is absolutely fantastic! The doctors are very friendly and really do a good job explaining everything and leave you with the feeling that you're valued as a patient/customer. This is my second visit in the last year, hopefully I don't need to come back but this will be my only place to go from here on out! read more

I found this urgent care center just by random searching on google maps. I seen they had amazing reviews so I tried them. I was getting beat up by my jerk neighbor Mr. Influenza, and needed to see a Doctor. I got there on a Sunday at 8am. I walked in and they got my information started immediately (which matches the whole IMMEDIATE care thing). 8:20 I was in getting my vitals checked. 8:30 the nurse swabbed me for the flu. 8:45 the Dr came in and told me it was Influenza B. 8:52 I was on my way home. The ONLY reason I didn't give 5 stars is that they charged me $50 to have a Dr.'s note filled out. That's a little steep for something that took 5 minutes to do. But otherwise, they were quick, efficient, and actually seemed to care. Thanks again Dr. Liz and staff! read more

They basically sent me to the ER, because they felt I needed more intensive care. So I did go to the ER and they did the exact thing there and filled my need for a prescription. Lots of eye rolling and head shaking from the ER staff, when I told them the Urgent care staff sent me. read more