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    Secure XAM Labs

    5.0 (1 review)
    Open 7:00 am - 12:00 AM (Next day)

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    10 months ago

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    Oak Street Health

    Oak Street Health

    (2 reviews)

    This is a terrible place for health care. It is impossible to call them directly. You have to go…read morethrough several operators, who can never get a nurse or doctor to respond, so they leave messages. Calls that are supposed to be returned in 2 hours are never returned. You cannot get a doctor; instead, it is all NPs, which can be fine, but they are overworked and do not return calls. I had a UTI, and after 4 calls, I finally got someone to schedule a urine test, which I did on a Monday. The receptionist said the results would be in later that day, and I would get a call. No call Tuesday, so I called 3 times and got nowhere. I was told my results were at the front desk. They were not. I called 4 times on Wednesday, and several hours later received a call with a nurse with a nasty attitude, who told me my results were not in yet--3 days for a urine test? She was rude and condescending, and didn't care that I had been given incorrect information over and over. She said the results would be in today, but I'm not holding my breath. A month ago I went in for my annual Medicare checkup and they took 6 vials of blood and did all sorts of test--all good--but no one ever reached out to tell me the test results, so I had no idea if I needed to make another appointment or not. Their communication skills are abominable! I am returning to my old GP because Oak Street Health is just terrible.

    I have been going toOak Street health for the last 2 to 3 years. more change of doctors than I had…read more quality pure service is below average. The response time is below average. They do not have a good bedside manner and most of the time you're talking to a than a doctor very unhappy with the quality of service. I've called times about one issue never get called back. My wife has had such terrible service and I'm just not the type of person to give anybody a negative review but before you schedule an appointment with Oak Street search other options because that option is not good for you senior citizen and I believe in my heart that they take advantage of all senior so this is my observation you could have your own, but I would never go back there personally and my wife won't either

    Secure XAM Labs - laboratorytesting - Updated May 2026

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