Appreciate the care and effort from the team after an accident. Supported multiple renewals for…read moreongoing PT treatment.

This is my second time in my life that I have needed services and I would not go anywhere else they…read morehave two amazing therapist who just truly understand compassion and effective care.

I started my PT at Fyzical Therapy & Balance Centers at 6801, Indiana Ave ,Lubbock,Tx from April 2,…read more2024. Since the beginning I am very impressed with this place. Everyone is very professional, caring, friendly, cheerful, helpful patient, understanding and eager to teach. No time do the staff impose. They make you feel very welcome. The whole place is kept immaculately clean and inviting. I look forward to going there each time. I wish Leslie Glenn and her team members the very best. Cordially Ambika Sridhara

What a tremendous business with wonderful staff! Professional, knowledgeable staff, all while…read morebeing courteous and encouraging as you are guided through your PT program. I've utilized this facility on 3 separate occasions. There was never any variation in the level of positive service. Facility is always clean and hygienic. Would recommend to family and friends. A++ rating!!!!

They saw me quickly! I laughed, got relief, and didn't spend a ton! The plan is quite affordable…read morecompared to most private practices. No tricks, pricey entry level exams, you pay what you want for how much you want!

I would not recommend The Joint Chiropractic based on my experience…read more The membership sounds appealing at first, but it quickly became one of the most frustrating parts of the entire experience. The monthly plan is expensive for what you actually receive, and their billing practices have been unacceptable in my case. Last month alone, they charged my debit card five separate times to collect their fees all at once. After paying well over $250, I had only been seen twice. To make matters worse, when I went in for my appointment today, the receptionist immediately told me I still owed a balance. There was no effort to understand what had happened with the multiple charges or to resolve the issue professionally. Instead, I was met with a smug, dismissive attitude that made it clear customer service wasn't a priority. At that point, I told them to cancel every plan associated with my account. If I'm paying hundreds of dollars, I expect transparent billing, respectful treatment, and employees who are interested in helping customers rather than making them feel like they're the problem. There are too many chiropractors who value their patients to continue doing business with a company that operates this way. I won't be returning, and I encourage anyone considering a membership to read the fine print and understand exactly what they're signing up for before handing over their debit card.

This place is fantastic!! Dr. Stacy was on point with my lower back. Today I no longer have lower…read moreback pain and I thank the whole Helton Chiropractic team, especially Dr. Stacy!

I can't say enough good things about Helton Chiropractic. I see Dr. Ramos in the Lamesa office -…read morehim and his staff are so genuine and welcoming, his adjustments have really helped my neck pain, and they always seem to work with my crazy schedule. If you live in the area, I would definitely give them a visit!

Staff here is like a well oiled machine. I have only had therapy with Mark. He is great…read more Personable/professional/effective. Was using this facility approximately 4 months after having surgery for a separated bicep tendon and rotator cuff . Wasn't a fan of what we had to do at first (hurt like hell)but fast forward 3/4 months and I found myself looking forward to visiting with Mark during therapy. He kept it interesting and made it somewhat fun. Regardless it's up to you to do the therapy work and the staff here will keep you inspired . Thanks again for the quick recovery. See you again soon as I am 53 years old and the check engine light likes to come on .

Very rude and sarcastic!!! If they speak and talk to people up front and over the phone that way…read moreimagine how they speak about people when not around. We used them a few years back for two of our kids BUT I wouldn't dare use them again. They would get a 0 star if I could. They were highly irritated. But we tried to call a couple weeks back left message and ins info no call back called last week and same thing nothing

My mom has been here on two different occasions. The nurses, therapists, food prep, staff and…read moreaides that were in and out of her room made a wonderful effect on her recovery. Mom was not ready to leave, but Medicare said her time had ended. Mom missed her dog not being with her, so she'll have him at home with her now. Mom and I greatly appreciate everyone involved with her care. There is not another place I'd want her, if the need arises.

Some of the nurses are good, some of the CNA's are good but basically very lazy. They have to be…read moreasked to change the sheets, sometimes they will sometimes they won't my mother went 2 weeks before her sheets were changed. Their food is HORRIBLE! Short people get the best care. If a med aid calls in on a short term house they pull from long term making them wait on their meds. My mother is on meds that need to done at certain times and when they pull the med aids she does not get them the way she should. I have been actively looking for another facility to move her to.

Matt R. was great and very knowledgeable but the front staff was a deal breaker for me. I was given…read morethe wrong appointment even was given a card with the wrong date and time then she tried to gaslight me when she gave me the wrong time to correct her original mistake. Very unprofessional and honestly when you have those receptionists as your front line it does not help with keeping patients which is why I chose to find elsewhere.

I have been going to 1-Spine for going on six weeks now and the treatment from not only the staff…read morebut Dr. Marin has been outstanding. The positive attitudes from Sara and the staff as well as the sense of urgency. I can also say the treatment has put me in a better place with my back issues. I can say that when I first started my adjustment, traction, stem and heat has shown by my MRIs the effectiveness of getting treatment at 1-Spine. Thank You Dr. Marin for your help and support

Went here through college and always had fantastic treatment & excellent bed side manner. They all…read moreknow what they're doing and I've never seen a clinic so busy so clearly they're doing something right!

I would give this office zero stars if I could. Several of the staff members were nice enough, but…read moreI was repeatedly harassed by one of the technicians. When I expressed my concerns to the management, they chose to take a defensive stance and treated me like I was making it up stating "no one had ever complained before". The owners/management were clearly more concerned about protecting their reputation than objectively addressing my complaint. I pre-paid thousands of dollars and they refused to refund any portion of the services rendered despite my dissatisfaction with the experience. After a considerable number of back-and-forth emails and phone calls, I was finally able to make arrangements for them to refund the remaining balance I had pre-paid. They had well over a week to do so. To add further insult to injury, when I arrived to pick up my refund, the office manager Barbara treated me with a NASTY attitude and still had not written my check. I was forced to sit and wait for 20 minutes while the staff member I initially had the problem with made sure to parade around me menacingly to the point where I felt so uneasy I had to leave and wait outside. The reason I went to this office in the first place was due to all the positive reviews I found online. I wrote a negative review about them on a different website yet now their entire Indiana office's profile has been taken down from it. I now see that a possible reason this chiropractor has all good reviews is because his office takes down profiles showing negative ratings. My therapy was cut short and it took several communications over a month from the time I complained to get my money back. I am made to feel like this was intentional. I originally went to this place at a level 10 pain and because they hijacked my money I was left in a state of daily pain while I waited for my refund so I could afford to go to another clinic. I blame this in part to Barbara's dismissive and vindictive attitude. I had to completely restart my therapy from the beginning with half as much money at another clinic. My experience with this place was a complete waste of time and resources that still leaves me feeling angry and cheated months later.