I started my PT at Fyzical Therapy & Balance Centers at 6801, Indiana Ave ,Lubbock,Tx from April 2,…read more2024. Since the beginning I am very impressed with this place. Everyone is very professional, caring, friendly, cheerful, helpful patient, understanding and eager to teach. No time do the staff impose. They make you feel very welcome. The whole place is kept immaculately clean and inviting. I look forward to going there each time. I wish Leslie Glenn and her team members the very best. Cordially Ambika Sridhara

What a tremendous business with wonderful staff! Professional, knowledgeable staff, all while…read morebeing courteous and encouraging as you are guided through your PT program. I've utilized this facility on 3 separate occasions. There was never any variation in the level of positive service. Facility is always clean and hygienic. Would recommend to family and friends. A++ rating!!!!

Appreciate the care and effort from the team after an accident. Supported multiple renewals for…read moreongoing PT treatment.

This is my second time in my life that I have needed services and I would not go anywhere else they…read morehave two amazing therapist who just truly understand compassion and effective care.

Staff here is like a well oiled machine. I have only had therapy with Mark. He is great…read more Personable/professional/effective. Was using this facility approximately 4 months after having surgery for a separated bicep tendon and rotator cuff . Wasn't a fan of what we had to do at first (hurt like hell)but fast forward 3/4 months and I found myself looking forward to visiting with Mark during therapy. He kept it interesting and made it somewhat fun. Regardless it's up to you to do the therapy work and the staff here will keep you inspired . Thanks again for the quick recovery. See you again soon as I am 53 years old and the check engine light likes to come on .

I am biased--but these guys play a key role in making my surgeries successful! The appropriate…read morepost-procedure therapy is often more important than the specifics of the surgery itself and these guys deliver. No gimmicks, fluff, or wasted time. Just focus on getting the patient back to their pursuits.

First, I would like to address the previous review from 10/08/2019…read more They do not offer money to leave reviews. If they did, they would have far more reviews. I came here back in 2017 after a car wreck I had at SPC. Cindy and her staff were AMAZING, they were all so sweet and had very good knowledge of what they were doing and the needs of each individual client. I was actually really upset when my PT was over because the staff was so wonderful to me. My experience was far better than only 5 stars at this facility. They work with your schedule and have no problem rescheduling if needed. I will defiantly be recommending Cindy and her staff to anyone who is in need of a good PT place.

Bryce is an excellent therapist. He knows his craft and communicates well with his patients. He is…read morehas strong values which translate to his patients being well cared for. Choose Bryce.

My husband and I required a physical therapy at some point, at least a couple of times each. We…read moreboth had a wonderful experience in this practice and wholeheartedly recommend it to everyone. Therapist at McCombs & Associates are competent, compassionate and very friendly.

I have been very happy with the care that has been extended to me even when things didn't feel…read moreright. Here they adjust to you rather than to them. They are good people here that care about their practice. After one day I just sat in my vehicle for a while to rest prior to leaving. I saw a man come from the back and start picking up trash and debris from outside around the building that had blown in and you rarely see that kind of care from an owner. I found out later that it was Dr. McCombs and he did my functionality test the next week. I had one done about a year ago by another PT. Dr McCombs was more personable and professional. In fact, the entire staff is personable and professional.

My mom has been here on two different occasions. The nurses, therapists, food prep, staff and…read moreaides that were in and out of her room made a wonderful effect on her recovery. Mom was not ready to leave, but Medicare said her time had ended. Mom missed her dog not being with her, so she'll have him at home with her now. Mom and I greatly appreciate everyone involved with her care. There is not another place I'd want her, if the need arises.

My experience with this facility was extremely disappointing. My grandmother was here for…read morerehabilitation and also has dementia. Throughout her stay, Annie Mendoza treated both my grandmother and our family with very little respect. Whenever we needed assistance, she often rolled her eyes or made us feel like we were inconveniencing her. During my grandmother's two-week stay, she wandered out of her room without our knowledge. We were not informed until the following day. At that point, Annie told us that a family member would have to stay with my grandmother 24/7, which we did not believe was an appropriate or acceptable solution. It felt like we had to fight to get even basic care and assistance for my grandmother. When our requests were finally addressed, they were often met with a rude attitude. We also spoke with the director, Gloria McGinnis, regarding our concerns. Unfortunately, we felt that our concerns were not taken seriously, and no meaningful effort was made to address the way some staff members interacted with patients and their families. On a positive note, Blue and Rhonda provided outstanding care. They were compassionate, attentive, and genuinely seemed to care about my grandmother's health and well-being. We are very grateful for the kindness they showed her. Based on our experience, I would not recommend this facility to families seeking compassionate, respectful care for their loved ones.