I'm sure it depends upon the therapist you see there, but overall I'm pretty unhappy. Long story short, I need one treatment plan...not one from my doctor and one from my physical therapist. When talking to my doctor, he explained to me that the first priority was getting both knees lined up properly (I'm being vague for privacy reasons). Secondary issues were tightness in calves and leg. Based on testing and images certain issues with the knee were ruled out - let's call it "knee issue #B". The script was to work on both legs for the doctor diagnosed issue. On initial visit the lead (it seems they have a hierarchy there) the physical therapist doing my intake (PT#1) told me that I definitely had knee issue #B - no question about it and against the doctor's diagnosis. Honestly, I don't know if anyone looked at the doctor's script which has two diagnosis on it...neither of which are issue #B. While I respect their opinion and I'm sure 90% of what they see there is probably that issue based on symptoms...it's not that. My doctor determined through testing and images it's not that. I even discussed what the doctor told me with PT#1, yet PT#1 refused; to work on both legs or to supply therapy as prescribed for that first visit. PT#1 said "we will work on the other leg later in the treatment". Hmm. OK. The next visit, I had a different therapist, PT#2. First thing he said to me was "PT#1 told me you have knee issue #B". Ugh - my heart sank. It seemed to me during our few visits together that PT#2 seemed to be trying to make both PT#1 and the client (me) happy. Again, I'm not sure if PT#2 actually saw the script from the doctor. I did make some progress with PT#2...but still no exercises for the issue described by the doctor. I wonder if I'd be further along if I had been given the treatment the doctor recommended. I had a check-up visit with my doctor and told my doctor what PT#1 said about my knee having issue #B. My doctor did a very thorough recheck and images and *again* determined the issue is not knee is not issue #B. As luck would have it I was given an appointment with PT#1 after this follow up visit. I told PT#1 about the visit and recheck and that the issue is not #B. PT#1 was a bit snarky about what I said and asked detailed questions on how he determined this diagnosis. I repeated "through additional testing and images" (that's all PT#1 needs to know). I'm thinking now we are on the same page. How wrong I was... My next appointment was with PT#1 again. During this visit I was asking basically "hey - what do these exercises do? How are they achieving the relief for the doctor's diagnosis? Are we going to work on these previously not worked on areas?". PT#1 then talked to me like I was child and this is the way things are going to be: I was told that the main priority was the PT#1's diagnosis (which now changed from issue #B to something else), that's what we are going to work on, because if I don't then I'll never recover from it, and you'll always have issues, and do I understand that I'm being told. I felt like I was getting a scare tactic - again. I cancelled the rest of my appointments and scheduled somewhere else. My physical therapist is not my doctor...my doctor is my doctor. That's something PT#1 doesn't seem to understand. Additionally, I'm not even sure if I can be treated for something other than what is prescribed on the doctor's script (I just don't know the details of that). We all need to be on the same plan working together and we all need to have input into the plan...but there can only be one plan. There's nothing wrong with giving someone something to think about like saying "hey, usually when we see this it's knee issue #B maybe your doctor should recheck that", but to diagnose someone and basically communicate that their doctor is wrong (and yes...doctors get stuff wrong all the time, I'm not saying they don't) and to disregard the treatment plan all together...that's a problem. Note: My doctor did not recommend this facility. I chose it because it was very close to my house and a friend had been referred there. I went because of my friend's recommendation and location. read more

I 100 % agree with the previous review from 1/24/2018.... The intake PT had quite an uppity attitude - it felt like I was sitting with some type of an insincere hype motivational speaker - then when I went to my actual first PT session and I DID NOT like him at all - he was very aggressive and also talked down to me AND he made sure to let me know that I was in really bad shape and I had a lot of work ahead of me I also felt he went way beyond the point of pain tolerance that I had indicated .......I also felt he couldn't have been bothered with my treatment .. he seemed like he would have rather been somewhere else ....and then the last 10 minutes he had me use some lame machine... oh i also forgot to mention he commented on what perfume i was wearing - once again very unprofessional read more

For a very busy practice PT North in Peabody has a warm friendly staff both at the check in counter and in the gym. The therapist or at least the ones I've had, have a nice balance between rehabilitation exercises and tissue work. I have rarely had to wait due to Patient back ups. Again this is a very busy office so it can feel a little like a factory. read more

I was very happy with the therapy but WATCH YOUR BILL! I was promptly seen by competent staff and give great exercises to do there and at home, and the manual therapy was great. But when I received a statement in the mail, there were charges for 4 co-pays that I had already paid. It was corrected easily with a phone call but it shouldn't have happened at all. Check your bills and past transactions carefully. read more

This is for their location in Newburyport. I called two days in a row to try to schedule an appointment. ( you can only leave a message and someone is supposed to call back within 24 hours), that never happened third day a call came in while I was outside putting up a new light, I stop and came in to answer but I was't fast enough to get it in time. I immediately called back and it is now 6 days later and I still have not heard from them. I will never recommend them to anyone I know. read more

I disagree with the comments below as I had an AMAZING experience at physical therapy north. I slipped and fell on ice and had a distal radius fracture that was so painful. I was referred to OT in the beverly location. I was extremely nervous as I'd never had therapy before but my therapist was reassuring and encouraging. After only a few weeks I felt just as good as I did before the break!! I strongly recommend this place read more