Wow. I am incredibly impressed by the skilled team and individual service at this location…read more I had returns from a door dash order -Rachel saved the day with using an "older system" to do a refund. I would have been happy with store credit because of the genuine kindness, professionalism, and positivity that each teammate in the "front of store" provided. Samantha, Rachel, Luis, Tim you really helped me out. I was accompanied by my home health aide and my service dog. When I get anxious (just happens frequently in stores or appointments) I tend to talk a lot. They listened. And they were so polite!! Upon heading to the athletic shoe department, I had no idea how I was going to find the best shoe (frequent falls have been occurring so I had my walker (with seat) along. De Jaun and Nate were absolutely perfect professionals. Nate took over after the first half hour. He (and De Jaun) were so knowledgeable about support and insoles. Nate spent at least an hour with me saying "just one more pair." He helped with the lacing and seemed invested in making sure I did not select a shoe "just because." Nate shared his knowledge in such a kind way. I ended up with the perfect fit and insoles. I met the Team Lead (John) and shared my gratitude for such stellar service. I am sure I am forgetting a person or two to thank. This five star review is genuine. I highly recommend this store ... on other occasions I have gone in and shied away from asking for assistance. Not anymore going forward. Date of visit: 11/25/2024) check out time 12:03 pm- teammate name "Samantha" store # 1169

Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation &…read morefitness. For such a large store, we were unable to find any help. Prices are always pretty pricey, First area I go to are the clearance racks, sometimes you can get a good deal and sometimes what they call a clearance is $5 off. Recommend joining there membership club.

this place is filled with the most stuck up snobby workers I've ever seen in my life. Would not…read moregive you any sort of costumer service if you come in anything other than a suit/tie. They will judge you as soon as you walk in and if you need any sort of help, they will not provide it. I basically had to do all the work for him and figure out the "group number" myself.

Absolutely terrible experience. Nothing fit after being sized 5 months in advance. I was told when…read moreI picked the suit up 3 days in advance that there was nothing they can do. Both sales associates continued to give me attitude and I felt inferior while I paid close to $300 for a RENTAL. Just a total mess and I felt that the sales associate cared more about texting their boyfriend then he was about doing his job. Will never walk in this dumpster fire of a store again

Thank you very much, Scott! I was able to locate what I was looking for easily in this organized…read morestore. There is plenty of signage indicating brands of clothing as well as fitness equipment and accessories. I highly recommend the DSG compression leggings. One of my all time favorites.

I had an issue with an online order I placed and visited your location in Whitehall, PA. I've…read moreshopped here a handful of times but because of the customer service I received today, Dick's will now be my go-to store. Jason was the manager on duty and was extremely understanding of my frustration(s). He went above and beyond to make sure I left a satisfied customer. It was also nice to see how he interacted with his employee's. It was very apparent that he had a great bond with his employees. Even with a busy store, all employees I engaged with were happy and helpful.

I purchased a sports jacket online and when it arrived, one of the buttons was cracked in half…read more This location is roughly the same distance from my house as the Short Hills, NJ location but I chose to visit here to check it out for the first time. The staff greeted me as soon as I walked in. I explained the situation and they had the button replaced in under five minutes. No hassle, no questions asked. The store is one open floor -- men's on the right as you enter, women's on the left. It's larger than the Short Hills location and noticeably bigger than the former Bridgewater Commons location. Since this is a regular BB store and not an outlet, expect regular pricing on items.

Well designed and stocked with good quality clothing. Sales clerk doesn't seem to know much about…read moremen's clothing. Felt a little pressure to buy when just looking.

The absolute highest quality custom multi-screened T shirts possible. I have been a faithful…read morecustomer for many years, and cannot praise the service or the pricing more. Thanks Charlie and Sue, both great folks! I have seen a lot of their products, and tyhe selection is amazing!