I had a tablet screen replaced. After 2 .5 months of normal use the screen lost touch sensitivity…read more When I returned to the workshop, Tom, the manager, refused to assist because 60-day warranty had passed. A repair like this should last much longer. This raises a concern about the quality of parts and workmanship. Initially Tom offered to check with their supplier, and then he declined to accept that the cause can be poor workmanship or defective part. He became visibly upset and declined to accept responsibility. He started to manipulate the situation and refused to investigate the issue further. He artificially created a situation to stop the repair and refused to provide his manager contacts His attitude was rude and unprofessional. I had a very poor experience and received service that was far below expectations, especially for the $180 I paid. I do not recommend this shop to anyone. They use bad quality parts with little to no warranty.

Excellent service and very helpful staff. Our older iPhone 8plus with its new battery is working…read morelike new !! Thank you Mobile Square !!

Wajahat responded to my message very quickly and he was very friendly, and was willing to work with…read moreme. It only took them a day to order the parts and replace the screen and fix my phone. I highly recommend Univercell for their proficiency and Wajahat's excellent customer service!

i was looking to replace my used phone with another used phone i am a senior living on a fixed…read moreincome. i have a place where i buy used phones, but i saw the CellTell i thought check it out i went in told him about my situation he made 2 suggestions for my price bracket. i decided to take one them He set it up in no time at all. the price was fair in my opinion. He told to come back if i had any problems. The thing is i felt no pressure to buy a got what i needed at a good price. I would highly recommend this place Being a senior i felt good leaving this place no stress. He buys used phones. Great location right next to restaurants Tim Hortons and many others too. One stop shopping, you won't regret it. Give them a try thankyou MIke

WARNING: Do NOT trust this shop with your phone repairs…read more We brought our iPhone in for a screen replacement on December 19. From the moment we got it back, the phone was freezing, becoming unresponsive, and the display colors were visibly off -- all signs of a faulty repair or defective part. On March 8, we returned after a thick vertical line appeared on the screen. They replaced it again under warranty, but not before implying my son had caused the damage -- which he firmly denies. That second replacement was done around 1:00 PM. By 7:00 PM the same day -- less than 6 hours later -- the screen stopped working entirely. The screen protector was completely intact, ruling out any physical damage on our end. We are now being told they will not fix it and that WE are responsible for the damage. This is completely unacceptable. This is our third visit for what should have been a simple screen replacement. The pattern is clear -- either defective parts are being used, or the installation quality is poor, and rather than taking accountability, they are blaming the customer. I would strongly advise anyone looking for a phone repair to look elsewhere. This shop takes no responsibility for their own work and will leave you worse off than when you came in.

knowledgeable, helpful, phenomenal service, and prices! Highly recommend to anyone - even worse the…read moredrive!

Super quick & friendly service - I had 5 pairs of keys copied for a cheap price! Mailbox keys were…read morecopied for $5 each and house keys were $4 each. I also asked if he could help me with replacing 2 screws on a camera, and he replaced them for me at no cost - highly recommend!

Always friendly and often will look to see if there's a no-fix solution for free. Conveniently,…read morethey also offer key duplication and a collection of bright flashlights. Back to the phones, they also offer your typical assortment of chargers, cables, screen protectors, and cases... in addition to their cheap rates. Wifi: mall Loyalty: no

Great service. My iPad was repaired and functioning the same day. Will use again. The iPad refused…read moreto charge, brought it into Ipace and they had it repair within a day. Gave me a couple of thing to check to make sure the power socket didn't break again.

guy had to warranty my battery 3 times and replace it and i just ended up saying whatever after its…read morestill a shitty battery 100$ later

They recently repaired the charging port on my iPad Pro. When I got the iPad home, I noticed the…read morescreen protector was cracked. The screen worked but showed a wavy pattern now like wrinkled paper. The screen protector showed a clear point of impact. I took the iPad back to the store. They refused to do anything, and since I had taken it home before noticing the problem, I couldn't prove anything. Just check everything before accepting a repaired item back. The repaired charge port works fine and I have to live with the damaged screen.

From the owner: We sell and service all the Apple products, i.e., iPhones, MacBooks, iPads, Apple Watch, AirPods,…read moreiMacs, Apple Headphones and Beats.

James is a master at his craft. Had a mishap with a one year new MacBook Pro screen. James replaced…read morethe screen and being technical myself I was concerned about Apple's lockdown, anti right to repair behaviour and part pairing. This requires certain work around to be able to achieve full functionality of the replaced part. For example, the display control chip and the code chip need to be removed from the old screen and re soldered to the new one. Upon receiving the laptop, from what I can see, True Tone, ambient light sensors and front facing camera are working.

What to do when Apple has a defective product, does a secret repair service and does not tell you…read moreabout it until your unit gets affected and they have already closed the secret program? Well you can go see a genius and have them tell you that they need close to $1000 to fix it. I think not! I decided to find a good component level repair person. I did a bunch of looking around and decided to call James Wu at Unitak Laptop Repair. After communicating with him over email, I decided to trust my MacBook Pro15 Retina to him and also took my MacBook Air 11 as well. I've suffered a lot of Apple Loss this year. An iPad lost it's wifi and iPhone7 lost it's microphone (Apple, in an internal memo agreed to fix their blunder but decided not to do it after all - check out MacRumors site about it) and the aforementioned notebooks. Ugh...these things didn't really happen with Jobs was on the job! James agreed to meet me at the Parkway Shoppes store which he rents a room at K&J Camera Services. The little room cluttered with notebook pieces and equipment littered everywhere had me a little uneasy but after a quick talk with him and witnessing how quickly he broke down the the 15" notebook and tested it - I knew I came to the right place. He told me that the graphics chip wasn't gone and proceeded to explain the process. I asked him to proceed and also asked him to replace the screen on the Air 11. As quick as I was checking my phone for messages and such, he took the whole Air apart and replaced the screen with a spare unit he had. I think it took a whole 15mins to do that repair. I left the Pro with him and the next day, I got back the notebook as if nothing had happened to it. He was really fair with his prices and I now have a place to get all my notebooks serviced for me and my clients. I got both notebooks repaired for HALF of repairing just ONE! Don't bother with the Genius Bar - where they want you to replace the whole circuit board (easy repair), take it to the True Genius at Unitak! Anyone who knows me professionally knows that I am not easily impressed by tech peeps. I am very impressed with James. CHEERS!

I came here to pick up an online order and the service was great. It didn't take long to get my…read moreorder. This location is big, sells a variety of electronics and appliances. It's also located conveniently at Markville Mall.

What did we do before the age of TV's? Our favorite TV wouldn't turn on after dinner, and we…read morerealized it was time for a new one. We visited another Best Buy location, but the TV we were interested in wasn't available, so we drove to this location. It took a while for a "blue shirt" employee to assist us, but he did call for someone to help us. It was our lucky day because we met Noel, a senior advisor. WOW! The TV that we were looking for was available, but it wasn't quite in our price range. I still couldn't justify the price tag. Noel asked us what we usually view on our TV - regular shows, movies, gaming, action movies, etc. He gave us a rundown on all the TVs and options. It turns out the TV we were interested in wasn't suited for our purposes. Noel was incredibly patient, and answered all our questions. He never made us feel like any question was too small. He showed us a TV that had everything we were looking for, and it was several hundred dollars less than the one we had our eyes on. Noel was called away, but another associate helped with payment, which was super-fast. While my husband went to get our car, the associate wheeled the TV to the front entrance. I totally forgot to get his name, but I appreciated that he waited until my husband drove up, and then placed the TV carefully inside our trunk! Now, this is how service should be! The TV was relatively easy to set up, just a lot of questions. The good thing is that Netflix is right on the screen, and there is a button exclusively for it on the remote control. The TV is a bit larger than our old one, so it will take some getting used to. I was very impressed with the service overall. It goes to show that not all larger locations have the best service. I will definitely purchase from the Markville Mall location in the future!