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Phoenix TS

3.2 (5 reviews)
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7 years ago

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7 years ago

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3 years ago

They cancelled my in person class by email 5 days before the training after I had already booked flights and hotel. Unreliable.

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4 years ago

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10 years ago

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Lumiere Learning Experiences - Offering virtual learning as a tutoring option

Lumiere Learning Experiences

(3 reviews)

I was referred by a friend who had found Yolanda through Thumbtack. She had such a wonderful…read moreexperience, she passed her contact information along to me when I was looking for a reading tutor for my first grader. If you are looking for someone to just help your child through homework, a college tutor will do. If you are looking for someone to help your child really develop and progress, Yolanda is the perfect tutor for you. While her background and credentials are impressive, those things do not always equate to a having a good tutor. More than being a tutor, Yolanda will become your child's advocate alongside you. She is willing to go above and beyond to help your child and also always open and available to answer any questions or concerns you may have about your child. You will receive timely session updates on your child's progress so that you can really work with her to help your child. If you have any concerns about meeting online, let me assure you that the online experience is also wonderful. My son is actually more focused and has less distractions meeting online. He has his routine, getting his headphones on and getting the computer ready. He looks forward to his time with Ms. Yolanda! If you are serious about helping your child grow and develop, I would highly recommend Yolanda.

Yolanda has been a fantastic tutor for my 1st grader, very thorough and able to assess and provide…read moresupport. She is also accommodating with and able to suggest a variety of strategies for your child.

Total Tutoring Service

Total Tutoring Service

(4 reviews)

My daughter is 7 and has been receiving tutoring through Total Tutoring for several years. I…read morestarted my daughter young because I feel that her education is very important. At first the sessions were great! The tutors were effective and my daughter made a lot of progress in a short period of time. Honestly, I was very happy with the results of the tutoring sessions, and as a result, decided to have my daughter receive Spanish tutoring. I contacted Total Tutoring and organized for a spanish tutor to come to my house for weekly lessons. These sessions were scheduled for 30 minutes at the request of the tutor due to my daughters young age. The lessons began in September of last year, and as of today, she does not understand the phrase "Hola, como estas?". Needless to say her progress has been minimal. During the time my daughter has been receiving lessons from her tutor, Nannette Simmons, I noticed that she was consistently showing up late and leaving early which is discouraging considering the cost of each lesson. I contacted the agency to express my concerns and asked for a different tutor. I was told by Total Tutoring that they would try to find someone new to replace Nannette. Yesterday (December 2nd), the tutor again showed up late, so I decided to set a 30 minute timer. No surprise, the tutor was leaving early. I informed Nannette that should would no longer be tutoring my daughter and told her it was because she was consistently showing up late and leaving early. After each tutoring session we receive an email with a session summary; this is meant to highlight progress and address areas of weakness for my daughter to work on. I received the session report for the final summary and it was blank. I contacted Total Tutoring, cc'ing Nannette, expressing my opinion that this was unprofessional. I received an update session summary which was even more unprofessional!!! Nannette's updated session summary placed the blame entirely on my daughter!!! She took no responsibility for her actions. I responded to Total Tutoring again, extremely upset with the unprofessionalism shown by Nannette. Total Tutoring's reply was that they should have edited her comments before sending them to me. They took no responsibility for Nannette and did not acknowledge her unprofessionalism even knowing my frustration. They did not apologize for her comments, only stating I should not have seen them. Total Tutoring would get a higher review because they do have some good tutors, but customer service is key to me. I need professionalism and I need a good example for my daughter. I am active duty military and I have zero tolerance for adults who place blame everywhere but on themselves while taking no time for self-reflection. The images attached are images of the communications and session recaps as proof of this companies inability to remain professional.

Super tutoring service! We are so thankful to Kaitlin for matching us with David who is an…read moreexcellent tutor for my son. His professionalism, skills and knowledge in education, and warmth has been perfect for my son to make great progress academically. Highly recommend this tutoring service!!

Phoenix TS - educationservices - Updated May 2026

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