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Phoenix Internal Medicine

2.4 (21 reviews)
Closed 8:00 am - 5:00 pm
Updated 2 weeks ago

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dirty tissue and magazines

I was excited when I saw how easy it was to book an appointment online for same day because my normal doctor is fully booked out, but coming in I can see why. You'd assume people at a medical practice would wear masks or even encourage it, but the four girls at the front weren't even trying. Dirty tissues on the counter, huge piles of magazines on the side tables. I have not seen anyone spray anything clean, wipe anything down or even use a drop of hand sanitizer. I've seen dollar stores have better precautions than this place lol After reading the other reviews, I can also agree that this place seems to be very money hungry. So many papers about having to pay up front same day, and papers posted about all these fees you might come by. It's just not a reassuring environment. Definitely feels like they're trying to grab into your wallet and put you at risk.

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1 year ago

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2 years ago

Only in it for the money. Charged me $240 for a first time visit and argued with my insurance company so I would pay more. Do NOT go here.

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1 year ago

Could definitely improve the patient experience . What happed to the 15min courtesy window .

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3 years ago

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1 year ago

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1 year ago

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Phoenix I.

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1 year ago

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3 years ago

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2 years ago

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6 years ago

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5 years ago

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4 years ago

Fast response when booking online but they only see patients 18 and up. That would've been nice to know beforehand.

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4 years ago

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8 years ago

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Sharma Sarita S MD Internal Medicine - Front Entrance

Sharma Sarita S MD Internal Medicine

1.9(18 reviews)
0.0 mi

Very professional, courteous, caring, attentive, cares about the patient and very considered,…read moreknowledgeable always, answers all my concerns n treats me great excellent person. Thank you Dr. Sharma. Blessings Always

I truly would not recommend this doctor. She has no staff working onsite other than the occasional…read moremedical student. She uses remote receptionists on computer monitors for checking people in. I didn't mind that even though it meant there was never a check out procedure of any kind so I sometimes have to remind her to print out referrals we discussed before I leave. But I could look past all that if she wasn't kind of abrasive and rude. We are all human beings deserving of some compassion and respect. I really don't know if she actually checks my chart before my appointments. She has come in before and starts by asking me what medical screenings I'm due for and makes me list off the medications she needs to refill. I have been on the same medications for the entire time I've been seeing her, and they are all refilled at the same time. It is usually the reason for the appointment in the first place. She has my medical chart and records from the other providers I have seen. I don't know why it seems like she doesn't review the information before my appointments but I wish she would try at least. I've never had a doctor ask me to list off the screenings I'm due for. Who knows that off the top of their head. How often to get a mammogram, colonoscopy, etc.... Isn't that something doctors decide depending on the patients unique medical history? Idk. I changed providers recently and it was really such a blessing. I truly hope she does well with her clinic and that this message is used to make constructive changes instead of seen as negative. God bless.

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Sharma Sarita S MD Internal Medicine - Marquee from Camelback Road

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Sharma Sarita S MD Internal Medicine
Sharma Sarita S MD Internal Medicine - Waiting Room

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Village Medical

Village Medical

1.4(31 reviews)
1.3 mi

Absolutely horrible experience. I called the schedule my physical and spoke with their scheduling…read moredept. I fasted to have bloodwork done at my physical, but when I finally get back to the room the nurse practitioner Angela Carney apologized and said the scheduling department screwed up and shouldn't have scheduled me for the appointment because I wasn't qualified for a physical until November. I then receive a bill from the office for an office visit for $75. I've been on the phone numerous times to get it resolved and they refuse to write off the balance because of their mistake. On top of it, they tell me to reach out to the provider directly, but she's never available and doesn't return calls. I would avoid Village Medical at all costs. You are just a number.

Did not get to see a doctor. Incompetent administrative staff. I had a scheduled appointment, which…read morewhen set up by Village Medical they verified my insurance and plan number. When I went to the appointment the person at the front desk said "we do not accept this plan, even though they had verified my coverage when setting up the appointment. They said, but you can pay for the appointment in cash. Later they said we can have you insurance coverage changed by our representative, then I could attend my appointment. I said "no", I do not want to change my plan. I asked to speak with the office manager to discuss this problem. The front desk person said "there is no manager here". So I asked her to call the manager. She said she could not call the manager, but would send the manager a message. I have still not spoken to the manager. This is an example of the gross incompetence of the front office personnel. A patient properly schedules an appointment. The staff verifies coverage. The patient drives across town for the appointment, only to be denied the appointment, unless the patient pays in cash or ultimately agrees to change their insurance coverage. This is not the kind of incompetent front office staff that patients should have to deal with. Strongly recommend against going to Village Medical due to their incompetent administrative staff.

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Village Medical
Village Medical
Village Medical

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estrella internal medicine and geriatrics Clinic

estrella internal medicine and geriatrics Clinic

5.0(2 reviews)
2.3 mi

Dr Lucia Gregorio has been my PCP for over 20 years. A number of health issues have come up during…read morethis time and I've always felt comfortable with Dr Gregorio. She stays current on medical advancements and changes in her field, and I am very confident in her competence. I also appreciate that Dr Gregorio listens and explains things clearly. She allows me to be a partner in my own health care, advising without chastising. Another thing I really love is that office staff actually answer the phone at Estrella Internal Medicine and Geriatrics - a rarity these days! Thank you, Dr Gregorio and your awesome team! Bobbie O'Connell

Wow, people do not appreciate my doctor for the excellent physician she is. So since I was a…read moremedical office manager and a professional medical transcriptionist for more years than I care to think about. I know a good physician when I see one. So I am writing this review, as I find it hard to believe some of the negative remarks I have read in reviews of her office. So I want to put some things straight. I am retired. TYG (Thank you God.) I think I need to explain some things. Doctor Gregorio is an Internist who specializes in medicine for the aged. That is what Geriatrics means. Not every physician specializes in medicine for the aged. I am 69 years old. I know old when I see it. I don't want to see a pediatrician. Although, kids and old folks have different requirements than your run of the mill adult, and react differently to medication. There are a few medications that I took for years and can no longer take because of the changes in my body, and my body's chemistry. Dr. Gregorio is more likely to know all of that kind of stuff and takes really good care of me. Plus, I have a complex medical history and I have some complex medical issues, most seniors do. To give you an example, I live in a senior community and I listen to people talk about their medical problems and how long it takes for them to get an appointment with their doctors. The average is 4 to 6 weeks. Guess how long it takes me to see my doctor, as long as it is Monday through Friday between 9:00am and 5:00 pm, and I have a problem, I get in my car and go to her office. She told me she is my ER between those hours. If it is after 6:00pm or Saturday or Sunday, to go to the ER, they will get a hold of her. I feel that this is a workable solution to all of my medical issues. She also has referred me to some excellent physicians in other specialist fields. I have several. They actually seem to talk to each other which also makes me very happy, medically speaking. There is something else she does, she teaches medical assistants and nurses, yes she does. Good physicians are not "Doc in the Boxes," and as far as answering medical questions she prefers face to face not on the phone where things can be misconstrued or misunderstood. I happen to agree with her. So, if her phone is busy or they don't answer on the second ring, she takes walk-ins if you are already her patient. What that means to you folks who haven't seen her yet is you have to make an appointment for your first visits, you might even have to go in twice for that first visit because she will probably be wanting some blood work and other fun things like that so she can get a base line on your medical needs and she will want to talk to you about it. So, if the office cannot answer your call on the second ring stay on the line they will get to you, and if you want my opinion, and even if you don't, you should wait until they get to you on the phone. I sleep better at night because she is my doctor. You would sleep better at night too if she were your doctor. Last and not least of the things I read, "She should get off of her lap top." Sorry I had to laugh at that. She will never be able to do that. You no longer have a paper chart folks, your medical records are now in that big computer in the sky. Why you may ask? Thank your government for that. It is now all EHR that stands for Electronic Health Records, she is writing her notes about your office visit, she does a good job of it, some are still struggling with that. There are some advantages and disadvantages to EHR. Remember hurricane Katrina, New Orleans was under water, and all of the medical records were destroyed due to flooding, all those medical records are gone. EHR go to a server that may or may not even be in the same state as you and your doctor. So don't worry about her and her lap top. She is entering her notes while it is fresh in her mind, just like she used to write in your chart, as a matter of fact she is typing in your chart. I just thought I would explain that.

Phoenix Internal Medicine - internalmed - Updated May 2026

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