If I were basing my review soley on the doctor (Abraham) I would give five stars. However, Bob at the front desk was a wise ass, so I shaved off one star. I highly recommend Dr. Abraham. I have seen her twice for ingrown toenails. Once five years ago (still feels and looks great), then again today for the other foot. The procedure was quick and painless and is permanent. If you have ever considered having your ingrown toenails fixed do not hesitate to make an appointment with her. read more

I've been seeing Dr. Harlan for over 5 years, and I can't recommend him highly enough. Four months ago, I had ankle stabilization surgery, and the entire experience, from consultation to recovery, has been outstanding. Dr. Harlan is knowledgeable, patient, funny, and takes the time to explain everything in a way that's easy to understand. What really stood out to me was the level of care and attention during my recovery. His follow-up has been excellent, making sure everything healed properly and that I felt supported every step of the way. The office team and medical assistants are helpful, kind, and supportive. I would highly recommend Dr. Harlan and his team to anyone needing a skilled and compassionate surgeon and a responsive medical office. read more

Dr Montes is the absolute best!! She was at another practice that was right across from my job, so when she moved to Phoenix it was a considerable distance for me. However, she is well worth the drive! Her b aside manner is amazing and she extremely knowledgeable! She's caring and sensitive to your needs! I can't rave about her enough!! She's the best!!!!!!!! I highly recommend her!! My dad was a trauma surgeon and his patients used to rave about his bedside manner. Dr Montes reminds me of my dad because she truly cares for her patients, just like my dad used to do! read more

Dr. Harlan is amazing. The best in the business. Surgery was done on my right foot. Needed to do more work than anticipated. Care by he and his staff is the tops. Put my foot back together again. read more

MISDIAGNOSIS AND INSURANCE COVERAGE ISSUES I experienced both administrative errors and a significant medical misdiagnosis by Dr. Montes. Back Office Errors When I first scheduled my appointments, I verified with the clinic that their services would be covered by my insurance. Over the course of my treatment, I attended two appointments and underwent several required medical tests, including x-rays and an EKG, all in preparation for surgery. Despite my initial confirmation that I was covered, I was informed just one day before my surgery--four months after my initial verification and after completing multiple tests and clearances--that Dr. Montes was not actually covered by my insurance. The only option presented to me was to pay out of pocket for the procedure. The Misdiagnosis I collected my medical records and consulted with an orthopedic surgeon. The surgeon reviewed the old and new x-rays as well as an MRI to rule out other possibilities (the first I'd had), performed a physical examination on my foot and toes, and responded with surprise. He explained that not only was the recommended radical fusion surgery unnecessary, but it would likely not resolve the nerve pain I was experiencing. Instead, he advised that I try custom orthotics to address the pain. He further explained that, if I wished, we could consider shaving the bone to correct the bunion in the future with just two small cuts and no fusion, but he did not recommend that approach at this time. His priority was to eliminate the nerve pain. Ultimately, instead of undergoing a procedure that would have fused my big toe and restricted its movement, I found relief with a simple shoe insert. Reflecting on the last-minute realization by staff that I was not covered by insurance, I now see it as a blessing in disguise. read more

Dr.Harlan was great! Put 3 screws in my foot and it's feeling like new! The office staff was always very positive and accommodating. I hope I never have the need, but if I did, I would never hesitate to go back to PHX Foot & Ankle and Dr. Harlan. read more

Dr. Harlan is an amazing doctor. He is very confident and you feel very safe in his care. His personality is fun and professional. He has preformed two surgery on my feet and I'm grateful for his expertise. His office staff is welcoming and helpful. They are a class act ! Thank you for taking care of me! read more

Dr Harlan was great at explaining everything and being through about what is wrong. He was informative about what I can and cannot do.

I have had 3 different surgeries by Dr. Harlan. His office staff are polite and professional. You can get an appointment within a reasonable time, and are seen promptly when scheduled. Dr. Harlan is friendly and very approachable. He listens to all of your concerns and explains details throughly. He has done a great job with skill and expertise with my surgeries. There have never been any complications and have gone as planned. I would highly recommend Dr. Harlan to anyone needing a podiatrist/surgeon. read more

From my initial consultation to surgery day and every follow-up in between, Dr. Harlan and the team at Phoenix Foot & Ankle were nothing short of outstanding. The office is clean, modern, and welcoming from the moment you walk in. The front desk staff is friendly and efficient, and the medical assistants are knowledgeable, approachable, and made every visit feel easy. Dr. Harlan is clearly an expert in his field--he laid out a clear recovery plan and told me exactly what to expect as long as I stuck to it. I'm thrilled with the outcome. This was a true 5-star experience, and I wouldn't hesitate to recommend this team to anyone dealing with a foot or ankle issue. read more

Top notch!! From the front office, the X-ray tech to Dr. Harlan- absolutely recommend Phoenix Foot & Ankle! Had a bone spur removed 12 weeks ago today and final check up yesterday. Dr. Harlan said, and is serious, if you need anything, just let us know! Dr. Harlan really takes his time with each patient. He listens, he explains what he sees, what might be the cause, how to fix it and what to expect along the way. I never felt like he was rushing to get to the next patient. I'm grateful for the excellent care! read more

Dr Abraham is the best. The office is beautiful the personal very professional. Dr Abraham answered all my questions. She is such a wonderful Dr. read more

We saw Dr Harland here and he even did surgery on both my feet. He is always cracking jokes with the straightest face.

BE CAREFUL My experience wasn't good in there. First of all, I was scheduled for a foot surgery. But, I was asking for to fix a fungus in my nail. They recommend me to remove my nail. Doctor did not do it right. He didn't took out my complete nail, till I called them some days later to let them know it. When I returned to check my finger, nail, they did not treat me polite, they were a kind of mad at me, but they saw it, how part of my nail still in my finger. About 25% I CANCELED MY SURGERY. If they did not do it right in a nail, I don't want to know what will happen with a bigger surgery. Note: after 2 hours of my nail removal, I called them to let them know, pharmacy did not catch any medicine order, pain killer. They just said , "that will be till tomorrow"... Dang, a nail removal is so painful, how can I wait to next day, for pain killer medicine. FUNGUS STILL STAND. Maybe because they did not removed nail correctly. Frustration. read more

Thanks a ton to Janet, Dr. Abraham, Dr. Jafari, Dr. Harlan (as of today and my emergency appointment), and Bob. I'm the patient they know my phone number at this point so I'd really like to emphasize the quality and type of care you receive from this establishment - phenomenal. read more

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I would like to update my review. I had a rough start at this spot, I think perhaps one of the staff members was having a day, but after that experience and voicing it, things turned around. The same person that I had friction with was kind and professional. Dr. Abraham was very good when she did my minor surgery and monitored it accordingly and today I am on the clear. It was a simple process and the staff was there to respond to questions and follow up. I believe in fare rating and that is why I decided to switch my review. Thanks again to all the staff and Dr. to help me with my problem. read more

My first visit with Pheonix Foot & Ankle Associates was during the holidays and the staff had decorated the offices. It was a warm, comforting reception (who likes going to a doctor?). From the moment I entered Phoenix Foot & Ankle Associates, I felt comfortable with my choice of using their services. The front office staff were polite and professional, and all staff were respectful of my time, but the camaraderie between staff members was obvious and as a patient I felt a part of their "family." Now, about Dr. Harlan. . .that is another story! He is the best in his profession. He is a "gentle giant" showing a friendly and caring attitude - he really does care about his patients! During my first appointment he explained in laymen's terms my ankle issue and available options with never any pressure for surgery. We opted for cortisone and stretching exercises but after a couple of years and breaking my foot last year, it was time to move from cortisone shots to ankle surgery. That was mid-April and I cannot believe the difference, even though I am still in the "healing" stage - it seems a lot longer since I had the surgery. I highly recommend Dr. Harlan! You won't regret having him as your doctor. The downside of my positive results, I won't be visiting his office - seeing him and his wonderful staff. read more

Dr. Harlan and the staff at Phoenix Foot & Ankle Associates are AMAZING! The office staff worked around my busy schedule and the fact that I traveled 3 hours for each appointment. Dr. Harlan diagnosed my ankle pain and discussed a surgical plan to treat the issues. While surgery is never fun, Dr. Harlan is an excellent surgeon who not only explained every detail along the way but also answered all my questions. At 12 weeks post op, I am healing perfectly and well on my way back to pain-free, full use of my foot and ankle thanks to Dr. Harlan. Despite not living in the Phoenix area, my family and I will continue to see Dr. Harlan for all of our foot and ankle needs. read more

I love Dr. Abraham, I recommend her to all my friends experiencing any foot, ankle or toe issues. She listens so well and will work with you until you are happy. I have seen her for almost 10 years now specifically for corns and ingrowns. She will take care of the corn every time fully and is very careful in removing my ingrowns. I have also seen her for some serious foot/ankle injury's and there isn't anyone I would trust more! Bob at the front desk is amazing! Funny and always finding a way to work you into the schedule. Love this place and couldn't recommend it more! read more

The quality of care is PHENOMENAL here! I was probably a baby when it came to a tiny ingrown toenail that was bugging me. But they made me feel so comfortable and didn't make a big deal out of the fact that a minor issue bothered me so much. Put me at ease and took great care of me the whole time. My toe healed great too! Now I need to make an appt for my other little piggies! Scheduling the appointment was BREEZE! Verified all my insurance and paperwork in advance so my check-in was smooth. Front desk staff was so kind and fun to chat with while waiting. Dr Harlan, and Dr. Abraham and the staff are the best in town! read more

I had a terrible experience in the past with another Podiatrist, so I was really scared to see one again. I'm happy to say that Dr. Harlan and his team are amazing. From the front desk, Dr's assistant and the Doctor himself, I had a wonderful appointment. The Dr's assistant asked questions so that the Doctor was fully prepared. I was treated so well, and the Doctor really knew what he was doing. I didn't even feel the shots or the procedure and then it was over, and I didn't have any more pain. Amazing. I would recommend this practice to anyone. read more

A family member had a neuroma removed by Dr. Harlan. Not only did the operation resolve perfectly, everyone in the office that we dealt with was a total "pro" ... Dr. H a superlative doctor, and he's also a delightful (and funny) guy. Strong recommendation! read more

I'm very grateful I found Dr. Abraham and her team at Phoenix Foot and Ankle. My pre and post surgery experience has been very smooth. They have been responsive, helpful, and have always set me up for success. Dr. Abraham always takes her time to make sure I have all my questions answered and that I am taken care of. read more

I come here for the great service and friendly staff. Always treated with a smile and a sense of urgency so I'm able to get in and out quickly. read more

Dr Harlan is an outstanding foot doctor. He and his staff are very kind. My doctor even recommended Dr Harlan.

Dr Harlan delivers high quality care and has a fantastic office staff . I had a tough case of plantar fasciitis and he was patient and hopeful through my entire treatment. Highly recommend Dr Harlan read more

I am grateful for the quality of care during a recent infection on my left foot. Dr Harlan saw me from identification to resolution in a most efficient and compassionate manner. read more

The worst doctors office experiences I've never had. I went there to get my ingrown mail removed and they talked me into doing the procedure to get rid of them permanently. I was told it would all be covered in my copay and it was not, I had to pay an extra $50+. Second appointment- this is why I won't come back Second appointment was just suppose to be a quick checkup on my toe. I waited 42 minutes to see the doctor. No joke. I sat on the little examination room for 42 minutes. It's like everyone forgot I was there. I even came out of the room TWICE TO REMIND THE STAFF I WAS THERE WAITING. Once the doctor finally came in. She was in the room for less than 2 minutes, said my toe looked goof and I could go. I waited 42 minutes for that...what a joke. 2 months later My toe is not looking good at all! I called the office to ask if how my toe was feeling was normal. NO ONE ANSWERED, I left a message for a medical assistant AND I NEVER GOT A PHONE CALL OR EMAIL! So now I have a messed up looking toenail and 2 terrible experiences all from this lovely practice :) Bottom line- go anywhere other than here! read more

Dr Abram's was 45 minutes late for my appointment . She examined my feet, made a diagnosis and told her assistant to make molds of my feet. My husband had come here months earlier, had the same diagnosis, same insurance, and was told to fill out paperwork . His orthotics were covered by my insurance. I was not given any paperwork to fill out and the same insurance rejected my claim. I am now $500 poorer for orthotics that I can't wear because they make my feet hurt. read more

I took my mom in the first time last week. All the staff was fantastic! The person at the front desk was very helpful with setting the follow up appointment. He even made her laugh! Great customer service! read more

Absolutely the best care I have ever received, from start to finish, bar none! Dr. Harlan came well- recommended by peers and other health professionals. I am a health professional myself, and when my ankle turned past the point of tolerable, I saw Dr. Harlan to diagnose and recommend treatment. He was personable, friendly and frank. He did an exam and thoroughly explained to me what he thought was happening. He ordered an MRI that validated some of his concerns although didn't recognize what he knew was contributing to the problem. His ability to ascertain the extent of the problem, without imaging, was very impressive. My ankle reconstruction surgery was successful and my recovery was quicker than even he thought it would be. For 6 weeks I was non-weight bearing. At 6 weeks, I began weight bearing and at 8 weeks, I was walking pain free, 9 weeks- taking stairs and 10 weeks returning to normal life and feeling great. I had my appt. today (surgery 8/1) which is 11 weeks and I've been released to do whatever I want (within reason- no football yet- lol) and plan to be golfing this weekend. This guy is a great DR/surgeon and even better person. His office staff is exceptional and Dr. Abraham was so kind to help me when Dr. Harlan was out of town. This DR and office are the cream of the crop. Thank you! read more

Dr Tim was great, super honest and he took his time to explain and answer all of my questions. The office staff were thoughtful and accommodating and my appointment was on time!! read more

Excellent experience, I highly recommend going here. The Doctor was caring and attentive and great at explaining everything. The front desk staff was friendly and extremely helpful and professional. So happy I went here. read more

Everyone on staff is so nice! Visited them for an ingrown toenail, it was quick and painless. Front desk staff is very helpful with scheduling and being flexible with my schedule. read more

These doctors are good. i like that they care to explain the procedure before they do anything to your feet. and they call to follow up to make sure everything goes well after too. front desk people make scheduling easy. i was able to get in the next day. had all my paperwork ready and stuff. i'll be back if i need my feet taken care of again. thanks! read more

I called to make sure my insurance would be accepted. My appointment was in a week. When I showed up and gave them my card, they said "oh you mean this insurance, we don't take that". Meanwhile I have hole in my toe and need to get help. Do no harm, isn't that what the oath says. read more

Went here roughly 6 years ago and the orthotics they made - the old fashioned, hand-wrapped way, have served me well for the entire interim. Had to go back recently and service was also highly satisfactory in ease of scheduling, ability to get appointment in relatively short time, and diagnosis and treatment. Dr. H knew at my description of symptoms the problem and cured the discomfort in a literal matter of seconds, and explained future options should the no-cost instant relief he provided not hold. Dr. Harlan personable and friendly but efficient. Doesn't waste a lot of time, yours or his, and that's good by me. Very satisfied. read more

Great experienced here. First time patient for my son whos only 13year old. Front desk was very helpful in scheduling him right away due to a falling down school inciden and twisted his ankle. Very comforting when explaining in detail what the plan would be and the treatment he needed. very good positive experience highly recommended!! read more

had an appointment for daughter at 3:30 walked in at 3:43 because traffic was insane. i said to the guy at the front desk and said im sorry we are late we have a 3:30 appointment and he rudely responded "HAD" an appointment, then he said we have a 15 minute grace period and i pulled out my phone and turned it to him and it was now 3:44. he then realizes he has zero logic and says that the doctor is 30 minutes behind and they close at 4pm so he is refusing to check us in. i said so if i got here at 3:30 i would be sitting here waiting anyways and so what is the difference. he then realizes again he has no logic and was just trying to be a huge asshole. i called him out and told him to F off, because i have never been treated so terribly in my life. the guy should be fired immediately and as i now see other reviews about this guy its clear the owner of this office knows he is rude to everyone and keeps him employed. absolutely shocked they put this guy as the first person to greet people. i can tell he is like this to everyone and people like him should be driven out of society. the business owner should be ashamed and shocked they have such a horrible human treating people like this daily. my 12 year old daughter was in so much pain from her in grown toe and standing next to me watching her dad argue with a grown man baby who never got loved as a child. this isn't the end of this story i guarantee it... read more

After years of chronic foot pain due to bunions, I finally decided to explore my options. I found Phoenix Foot and Ankle and was able to meet with Dr. Harlan by the following week. Dr. Harlan and his staff were always kind, funny, and helpful. Dr. Harlan helped me to consider my options and gave his best advice. He walked me through the surgical procedure and helped to reassure me by the time the actual day of surgery came. He has a very dry sense of humor and cracked jokes to help break up some of my nervousness during the process. He was understanding of an insurance issue I was dealing with and helped to accommodate as much as possible. After working with him for 5 months, I thanked him for changing my life for the better. I had such a positive experience with Phoenix Foot and Ankle that I convinced my mother to also go forward with the procedure. She's currently two weeks into her recovery and has nothing but positives to say about her experience thus far as well. read more