Dr Felton has been the been Dr to my 80 year old mother. He's very compassionate and very patient…read more Hands on and very caring. I'm so impressed, I've never experienced such good bedside manner in Albany in years. Thank you Dr Felton for taking good care of my mother. May God continue to bless you always.

From the owner: Specializing in: - Medical Clinics…read more- Physicians & Surgeons, Internal Medicine - Clinics - Physicians & Surgeons

Dr Scarborough & his staff treat me like Family! I have NEVER felt unwelcome or like a pitb (pain…read morein the butt) patient. The atmosphere is peaceful & praising the Lord, prayer, are not Discouraged. Mercy Med is not just a office, it's a ministry. I look forward to the Lord Blessing Dr Grant Scarborough & the staff abundantly in 2025. It's a privilege to be a patient

Mercy medical staff and doctor are awesome I seen Becca and dr Michael roberts…read more And both of these doctor helped me tremendously and always ask questions how I'm doing and my meds are sent in for refills when needed . Dr Michael roberts and Becca sent referrals to gyn and urologist and neurologist and those places also helped me out. If u go to mercy medical and are seen by these two u are lucky they are the best . And all staff are great too and they offer prayer for u after appointment and that's really awesome I love every visit with this office !!! Thanks for all the help mercy medical team and thanks doctors and staff for volunteering to help people like me who can't afford healthcare !!!

I had blood work done on Sunday. They said they should have the results in 2-3 days and would give…read moreme a call. Wednesday I got a text from them asking if I was doing ok and if not to text 'call' and someone would call me. Thursday morning I texted 'call' and received a text saying someone would call me within 24 hours. Friday morning I called and was promised a return call. I called again Friday afternoon and the automated system told me someone would give me a call. Here it is 8:28 Friday evening and I still haven't received a call. This is absolutely not acceptable. I would love someone in management to give me a call and explain how this is acceptable. I will think twice before I return to this clinic.

The male doctor made me feel as if he did not want to be bother rushed me out the side door. He…read moreseem like best if he pass the buck off on some other establiment

I received care at Navicent Health (Luce Heart Institute) on 29 Mar. 2021. My procedure was for a…read morecardiac catheterization recommended by my cardiologist. The care I received from all employees that I interacted with during my stay was exceptional! A special shout out to my attending nurse (Mr. Alex P.) and the employee that prepped me for the procedure (Ms. Sandra)! Excellent care by these two employees. And I can't say enough good things about my cardiologist (Dr Mueez Ahmed). My cath. was negative and I was discharged that evening. My recovery has been good and I owe this to the care I received at this facility. Middle GA. Is very very fortunate to have such an excellent facility as Navicent Health Luce Hrart Institute!

i'm extremely upset with their policy on payments. I was getting text messages stating I had a…read morebalance from my ER visit. I was making monthly payments on the account then I get a text message from alliance collection stating that my bill was put into collection when I was making payments. I then call atrium because it would not allow me to make or even get a code to sign into my account and I was told well at the bottom of your bill there is very small fine print, You probably didn't see it that if you don't pay the balance in full then it will get sent to collections well, why would they put it in very small fine print that I probably missed unless they want us patients to fail so they can put us into collections so instead of still taking my payments as I was doing every month, they just threw me into collections and I had to pay the full balance in essence, taking money away from other things that I had as a budget so they could get their full payment when they were accepting payments, their policy is absolutely ridiculous and they need to update that.

I have been admitted to over 12 hospitals around the country and without question WellStar West…read moreGeorgia in LaGrange is far superior to any of them. No matter what staff it is they are highly professional very friendly very compassionate intelligent and their number one goal is caring for the patient and it is obvious. I could not recommend this Hospital anymore than I do sincerely, if there was one Hospital in the country to be a training Hospital- WellStar West Georgia should be it. I have been admitted to West Georgia WellStar four times for serious heart attacks and each time I leave it...it is always in excellent condition. A+

This is a great facility that truly cares about each patient. This is facility that I chose to…read moreprovide all care for my family.

OK OldI Understaffed…read more Slow Friendly Restful Aides under pressure Not many RN's Food Bad

Stay away from the swing bed unit if you can. I could write a book on everything that happened at…read morethis My Dad was transferred here from an acute care facility. Understaffed , unprofessional , and facility is absolutely disgusting. My Dads room leaked when it rained, so therefore you have active mold growing above and on the ceiling tiles. We could not get them to wash his clothes , change his clothes etc etc. it is sad knowing facilities like this can operate. What's even more sad is the amount of $$$$ these type places get from insurance companies and don't invest back into the patients or facility. Stay away from this place!

Some people are born to complain and believe they are more important than others as some of these…read morereviews suggest. I am greatfull to the staff in Southeast Health for finding and correcting a life threatening event (AAA) in the emergency room. Yes it took a long time for my exam because the amount of people in the ER . At no time in my 10 day stay was I ever not attended to with professionalism , excellent care and caring staff. Thanks for saving me! Ron B

Billing employees are inept. Did not charge proper…read moreprimary and secondary insurances. Call center is nonexistent. Calls are not answered. In line for call. Waiting so far over 40 minutes.