The bobbin Lock fell out of my sewing machine & my husband & I spent hours trying to get it back in place, even watching U Tube over & over. I had a project I needed to get done so I decided to go to Phil's. The machine was looked at & in a couple of minutes was fixed I was amazed. Even though the machine was bought on the west coast when I was living in Oregon he did not charge me & carried my machine out to the Jeep. read more