I used to love going to Philpotts - not any more! I've not been to one in at lease a year, so I'm not sure if it's just this branch or if they've all gone majorly down hill, but it was awful today.
A few years back I would go to Philpitts as a bit if a treat. It's not the cheapest sandwich shop by a long way, but it used to be so good that I didn't mind paying it once a week.
Today, however, I went in for breakfast and saw a women weighing little pots of tuna on scales and removing tiny amounts so that it was just right. What's that all about? A good sandwich shop should just grab a big spoon and keep topping the bread until you can't see it anymore. And that's what Philpotts used to do.
I had a sausage sandwich and the sausages were really small, skinny, black in places and pink in others and really not that nice. The bread was really thick and dense, so there was much more bread than sausage. No English mustard either!
Apart from the guy serving breakfast and one girl on the till, the rest of the staff were preparing lunch and weighing tuna. With a big queue for the till, you'd think they'd serve the customers they had - but no, instead we waiting for 6-7 minutes to pay.
Really disappointed! read more