Horrible. Such rude staff. Asked for a pretzel and got a glare like I was taking away his first…read moreborn. The young man (late 20's) working the counter needs a customer service 101, So does the female on her phone the whole time. Disappointing and disgusted on how staff is here.

Couldn't even use the app to sign up for a free pretzel after buying 3 for $10 i give u no stars…read morebut the young man Anthony was very professional and kind. I always come here when i visit the mall. Ok so they made me select a star. Ok so a window just popped up and they wouldn't let me post till i gave a star rating so i have given you one because your app sux and has caused a police officer that was behind me to leave the service line. That's not right at all. I shoulda gotten a free one for all the hell i just went through. Won't be coming back anytime soon. Btw the line was growing and Anthony was the only one helping. It was almost closing time so maybe that's why no one helped him. They prob had to put all those pretzels away and there were a lot.

Caught a segment on CBS Sunday Morning about Center City Pretzel Co. and immediately knew I needed…read moreto try them someday. Luckily, my daughter and her fiancé live in Philly and brought a bag with them to Dallas while we were all in town for Hannahs wedding. The pretzels were still soft, doughy, and incredibly satisfying with just the right amount of salt. You could tell these were the real deal classic Philly comfort food done right. The dipping sauce paired perfectly and somehow made them even more addictive. The Staff was very knowledgeable and sweet.. Now I completely understand why they were featured on CBS Sunday Morning. A simple pretzel turned into one of the most memorable bites of the weekend.

Walked 35mins from hotel in old city to this place. Well worth the exercises. Freshly made soft…read morepretzels, $1 each. A must try while visiting philly. Bought some to take home

I had no idea Philly was such a pretzel town and I enjoyed these immensely…read more Highlights - Excellent buttery soft and warm. Went back to get seconds. Surprise hit of our Philly eating. 5 stars - One of my fave eats in the stellar Terminal Market Lowlights - Had some super fun versions with different fillings and hot dog wrapped would've loved to try, but stuck to the basics

Got the worst looking plain soft pretzel…read more Parts of it tasted way too salty, while other parts tasted super yeasty. The texture was more like a soft roll than a pretzel. The texture was amazing but flavor was inconsistent. 8/10 texture and 1/10 flavor. The lady ringing me up was also kinda rushing me, probably trying to get through the line ASAP. The line did move pretty quickly though.

We stopped by Philly Pretzel Factory and ordered a pretzel dog and a mini pretzel to go. Both were…read morepretty solid, the pretzels we got were fresh, hot, and straight from the oven, which was a nice surprise! The dough was soft on the inside, with a bit of crispiness on the outside--exactly how you'd want a pretzel to be. One thing I really liked was that they have a variety of sauces on the side you can pour onto your pretzel. I tried the honey mustard, and it was super tasty! I'm also looking forward to trying the cinnamon pretzel on my next visit. Overall, a good spot for a quick, warm snack--especially if you get a fresh batch like we did!

I got a bucket and mustard…read more Was unsure of what to expect. Lots of salt. The pretzels themselves felt stale and tough. Is that the intention or did I get a bum bucket?

Hammond's Pretzel Bakery is a historic pretzel bakery that opened in Lancaster, Pennsylvania in…read more1931. It was founded by baker William Lichty and his grandfather William Hammond. At the height of the Great Depression, Lichty had an idea to open his own pretzel bakery. He enlisted the help of Hammond: his grandfather and next-door-neighbor. Hammond had worked as a pretzel baker in the 1800s and brought with him an excellent recipe for sourdough pretzels. They set up shop in their adjoining garages, where the pretzels were rolled by hand and baked in a brick oven. Other family members soon came on board to assist in the operation. Lichty's daughter and son-in-law, Carol and Tom Nicklaus, took over the business in the 1970s. Today it is run by their son and daughter Brian Nicklaus and Karen Achtermann. Hammond's Pretzel Bakery is the oldest continuously family-operated handmade pretzel bakery in the United States. Still operating in the same location, and still rolling pretzels by hand, Hammond's bakes 1,500 pounds of pretzels on a daily basis. My family and I recently visited Hammond's Pretzel Bakery while we were traveling through Pennsylvania's Lancaster County. The area may be known for its rich Pennsylvania Dutch culture, but it's also known for its rich pretzel history and production. It just so happens that pretzels are my favorite snack! The bakery has a small retail shop for customers to buy pretzel products directly. It smelled amazing when we walked in. We also enjoyed watching the freshly-baked pretzels coming out on the conveyor belt. Hammond's produces a large variety of pretzel snacks: the most popular are their classic old-fashioned sourdough pretzels which come packaged in an iconic five pound orange-and-green can. We decided to stock up on multiple flavor varieties to snack on while we were on the road, including: "Buffalo Ranch", "Dill Pickle", "Garlic Herb", "Cinnamon Sugar", and "Chocolate Covered Clusters". They were all delicious! We don't get to Pennsylvania often, but I think it's safe to say that we'll be ordering more pretzel products from Hammond's online store in the future!

My Brother and I stopped by here on our way from York to Philadelphia. What a cool spot!…read more The shop in front is pretty tiny, but has enough room for a few folks to mingle around. The pretzels from the oven come out right there in the gift shop on the conveyor belt. They even gave us a fresh pretzel off the line. So delicious! I bought about $20.00 worth of pretzels for family and friends back home in AZ/CA. The 2 ladies in the shop were very kind and helpful. They even gave us the tip to look in the 3 back windows of the building on the way out. We did, and we saw about 10 people hand rolling pretzels. YES....they hand roll each (big) pretzel. What attention to detail! Simply amazing. Must stop if you are back in Central PA.

Amazing! Cute little shop and the pretzels were soft, buttery and delicious! Would definitely…read morereturn.

It's the most amazing pretzel I've ever had. It's almost as if a Philadelphia pretzel had a baby…read morewith an auntie Anne's pretzels and made papa's pretzel. They're outstandingly delicious not too heavy, but just right not to mention the variety along with stuffed pretzels as well

Wow! The regular soft pretzels are so excellent! We decided to take a couple home and freeze them…read more The people who took our order were very pleasant, and greeted regular customers by name. I had a list of five places to visit in Philadelphia on Saturday. This is the only place I will come back to.

I stopped into this pretzel joint for the second time and the smells greeted me as I walked through…read morethe door: savory and sweet. The staff wasn't rude or anything, but on both occasions I got a "What are you doing here?" vibe that was slightly off-putting. My first visit was picking up an order for Uber Eats and I was told that it was the best pretzel spot in the city, so I just had to try it. I order two everything pretzels, two soft pretzel twists, and two sweet pretzels to share with a group. The order was staples shut and I confirmed the contents before leaving. Unfortunately, there was only one of the two everything pretzels that I had paid for, further dampening my experience. The store front itself is tiny and I tended to grab and go... there's absolutely nothing cute or interesting about it, but I understand that isn't the point. The pretzels were soft and fresh, and I even shared with strangers at the park. Everyone enjoyed them but nobody was wowed. The order was ready on time and the price was right, but my search for the ultimate Philly pretzel experience continues.

This no frou-frou Amish bakery inside PA Dutch Farmers Market sells awesome soft pretzels! I highly…read morerecommend cheesesteak + sauce pretzel logs, this was better than the regular Philly cheesesteak! The gravy sauce was delicious, I enjoyed the combo of savory cheesesteak stuffing wrapped in slightly sweet and chewy pretzel, the whole combination worked so well! We tried both Cinnamon & sugar pretzel and plain pretzel and they were both equally good, so get both!! I was also pleasantly surprised by the quality of the peach milk shake, perfect flavor, not too overly sweet and so yummy! I also ordered honey lavender coffee out of curiosity and I was not disappointed. It's just as good as lavender latte from fancy cafe in NYC, like Maman. Please note that they close early at 4pm, by 3:45 most products are gone.

Behold the humble pretzel. This simple mixture of flour, water and salt frankly gives me more…read morepleasure than most Michelin stars. Hot, soft and slightly crusty these comfort snacks slathered in mustard make any day or mood that much better. I've had the imposters at Wawa and they're just too dense and cold to lay claim to any semblance of pretzel legitimacy. Five perfect stars for the Philly Pretzel Factory.

Stumbled here because it was near our hotel and we enjoyed Miller's Twist so much the previous day…read more We almost didn't want to go in, because a group of teenagers were having a fight right outside the store. The menu in the store doesn't state clearly how much one pretzel is, so we had to ask. It's $1.50. It came out pretty badly. It was tough and tasteless. The pretzel salt was the highlight but it wasn't enough to save the situation. We probably can't complain due to the price, but we'd rather pay more (double) for Miller's Twist.

Philly Pretzel Factory in Lansdale has definitely earned 5 stars from me…read more I usually come here when I need trays for parties or events, and they've always had my order ready on time and accurate. It can be a busy place, but the line usually keeps moving. Pretzels are also an easy crowd-pleaser for a group since they work well for kids, adults, and vegetarians. I've compared pricing with other Philly Pretzel Factory locations, and this one has been noticeably better. For example, a large rivet tray is $8 less here than at the Blue Bell location. Parking is probably the main thing to keep in mind when you're stopping in for a pickup. I usually suggest checking the lots behind the nearby brewery and coffee shops rather than trying to fight for a spot right out front. I'd also recommend ordering online. The process is easy, and it's a good way to see all of the tray sizes and dipping sauce options before you order. One thing I've changed over the years is my pickup timing. I used to schedule an earlier pickup just to be safe, but now I try to pick everything up closer to the start of the party. The pretzels are much better fresh, and after sitting for a few hours they can start to get hard. One experience that really stuck with me was when their credit card system went down. Instead of making it a hassle, they ended up giving me the tray for free. That kind of customer service definitely helped turn me into a loyal customer.

Yuck a doughy mess nothing like a true Philly pretzel I miss the ones from federal in the city...read more