Poor bedside manner. After explaining a series of potential issues with a family member in his…read morehospital room using "doctor speak", when the patient asked her to just go over the issues one more time (clearly he was processing a lot of info and wanted to make sure he had it all), Dr Gruss said "No, i already told you. I don't have time to repeat myself if you aren't listening, i have to get to my office." I was APPALLED! She is dealing with sick people here, not school children who have misbehaved. Should you come across her at norwalk hospital, you may want to ask to see another Dr, or just be sure you're paying attention bc she's not about to go to any lengths to make sure you understand what's going on w your health.

I thought Dr. Gruss was very compassionate and had very nice bed side manor. She was one of the…read moremany great Doctors affiliated with Norwalk Hospital who helped me deal with a very serious diagnosis. I thought she was thoughtful and caring and I am happy she is my Doctor. I have referred her to others and I will continue to.

I am a recent new patient to the practice, and my appointment was the second one of the morning. I…read morehad to wait an entire hour to see the doctor. While the doctor was nice, she didn't do an EKG on me after I had told her I didn't have a physical in over 5 years and I'm over 40. I'm not sure that this is common. It's also nearly impossible to communicate with the office itself. I use the patient portal and several business days pass without anyone answering me. The doctor apparently replied to my message and I never received a notification from the portal itself. If the nurse hadn't called me, I would've never known. I'm going to give them one more chance, otherwise I'm moving practices. Office experience was a D- and quality of care is lukewarm C+.

I did not have a problem at all with the receptionist or the office. She was polite and kind and…read morevery patient. I was making an appointment for myself and for my elderly mom and she was helpful and kind. As a matter of fact every time I've called I have had a good experience. I have not needed them in an emergency basis so I cannot comment on that. However, I have been very satisfied with getting through on the phone and how the calls were handled.

He suggested cosmetic surgery even though it's not what I was there for. unprofessional and cruel.read more

Wonderful caring practice. Same day appointments for urgent care. I'm so grateful for Dr Pazer and…read moreDr Maki and all the medical staff. It's a culture of caring with expertise. Rare to find these days! My whole family has benefited from this practice. I highly recommend it

New doctor (Steven Strong) was AWESOME!!!! Very caring and understanding about what's going on in…read moremy life right now. I'm soooooooooo glad I chose him out of the practice. He's young and seems quite intelligent. I'm glad to call him my primary care doctor now. I'm in GOOD hands!!!!!!!!!! And guess what he never said I was morbidly obese. My weight when I got on the scale there was 265 lbs. At one point I was at 289 lbs. So not too bad. They also did bloodwork while I was in the office. I wasn't made to go to a lab to do it....which was another plus. All in all I'd give the doctor: ********** = a 10 star rating . If your are interested in a great doctor and you live in the Fairfield area of Connecticut he in Westport at 333 Post Road West on the second floor.

We were very lucky to find Dr. Sung. She treated my elderly father last year when he was at…read moreNorwalk Hospital, and he really responded to her (he doesn't to many medical professionals anymore). I asked for her when he was hospitalized this year, and thankfully someone told me she was now in private practice. She has been a godsend. She is helping my dad have a peaceful death, and teaching us how to accept it and help him transition. She prescribed medication that eased his suffering, and coordinated his hospice team. One of the most thoughtful and compassionate doctors I have ever met, and I am thankful we have her to help us through this period.

From the owner: Dr. Sung attributes much of her knowledge on doctoring from her early career as a community…read morephysician in Boston with Massachusetts General Hospital.  There, she was inspired by the devotion and compassion of her colleagues and the richness and diversity of her patients.  She moved back to Connecticut to begin a family and worked as a Hospitalist in 2002.  Greatly interested in the humanism of medicine, Dr. Sung became board certified in Hospice and Palliative Medicine in 2012 and became the Clin

Dr. Shutkin is really excellent. He truly cares about your health, not just making his fees. He…read moreis through and never forgets my background physically. I don't know what I'll do when he retires. He now has all my children (grown) as patients as well

Very poor experience with this physician. She refused to prescribe a very basic pain management…read moremedication, for absolutely no reason. She said she was going to move or retire, so I suspect her personal or professional problems were reflected on her patients. Very unprofessional.

I agree with Cornelia and Christine. I had another doctor there who left so I was also stuck with…read morethis doctor, and at first when it was just a small thing say like a cold, or a mosquito bite well, it was simple. But once I needed moral support, understanding, and gentle care, forget it. She is condescending, old fashioned to the point of paranoia, as in, not open to any suggestions or what you see your needs are, narrow-minded and in the end it she was being I felt really rude, to me. Awfully uncomfortable. I am NEVER EVER going back. I prefer to suffer anxiety occasionally than to be in front of someone with such little feelings for us the patients. We are not a number, we are a person with feelings. I understand that the world is full of drug problems, but some of us are just regular people, who need occasional help, for occasional general anxiety. I will go back to homeopathic medicines before I am encountered one more time but the ruthlessness and coldness of some Western medicine doctors. I anyone knows a good, nice, caring doctor please let me know. (Oh, and by the way, I have been going to this office for more than 19 years, and because of COVID I didn't go back in 3 years, I don't have insurance and they charged $290 because they said "I was a new patient" - very frustrating. I said what about COVID? We were all on lock down, and they said, that does not count..) Not very nice. At all.