This is an amazing place, beautiful jewelry in all price ranges, replacement of watch batteries,…read moreadjustments and cleaning of your jewelry and more. The staff is super friendly and extremely helpful. Since 2018, I've had them replace all my watch batteries and I have recommended several friends and family to them... all having a wonderful experience as well. It's so nice to see a thriving, well managed business in South Beach. Keep up the GREAT work and thank you!

Honestly excellent service. Everyone was so polite & helpful. I would definitely back here next…read moretime I need anything!

Fernando and the rest of his team always take care of me and truly treat me and my fiancé like…read morefamily! I wouldn't want to buy jewelry from anyone else! I recommend him to anyone that wants to feel safe and taken care of! Richard's is the best jewelry store you can find!

I've been going to this jeweler for over 6 years and have purchased many beautiful pieces over the…read moreyears. Fernando the owner has built a trusted relationship with me through his honesty, professionalism, and exceptional service. He is always incredibly helpful and has made what seemed impossible possible, often in a very short amount of time. The quality of work and attention to detail are outstanding. What makes this place even more special is that it's a true family business. His wife, daughters, and every employee are amazing, welcoming, and always willing to help. They make you feel like family every time you walk through the door. If you're looking for a jeweler you can genuinely trust, with excellent customer service and beautiful craftsmanship, I highly recommend them. After 6 years and many purchases, I wouldn't go anywhere else.

I LOVE ART CONNECTION!!!!!. No matter what kind of project I bring the AC, they always bring my…read morevision to life. No matter how complicated the jewelry repair is, they always exceed my vision and bring it to life! Trust your best jewelry for repairs to the AC or find your new accessories there, they have some great one of a kind treasures. ENJOY.

If you live on the Beach or on vacation and you still have a watch, this blingy shop offers to…read morereplace watch batteries. Unfortunately, my watch was pronounced dead after mistakenly joining me in the Bay. They were very nice about it. And, there's all sorts of jewelry to match lots of tastes. I saw some nice stones strung together nicely. It's a nice little shop run by very nice people.

This was my second time visiting the store while on vacation from New York. This year I was greeted…read moreand helped by Ladonna and it was such a pleasant experience to say the least. Her energy was so pure, welcoming and fun. She had such a great love for everything in the store and made shopping there so much fun! I left with some beautiful Frida Kahlo coasters and a huge wood paneled renaissance print, which she lifted right off the wall and helped me set up shipping to my home since I'm on vacation. Needless to say I will be returning and hope she's there to great me!

This boutique store is so girly and has much cute stuff!! From swimsuits to jumpsuits, to cute…read morejewelry, swimwear, and bras! I love this store! My girlfriends and I just happened to walk by and had to walk in. One of my girls got a cute necklace that says 'Blessed' stamped on a golden bar. Hehe.. It was super cute. She also got a business looking pink romper with a lapel. Adorable! Why am I writing this review like I am oh so excited? Not sure because I wasn't looking to shop so didn't find anything for me, but I loved the cute stuff my friends got. My other girlfriend got some cute flip flops with a gemstone on it. They also had some interesting clutch that had an iphone charger in it. Whaat?? Super cool and innovative. Come here on payday but try not to spend your money all in one place because they also have a Home store next door with very cute art for your home or office. They'd make awesome gifts!

Rich made an offer with an estimate of $4500 - 5000 and I left the store with $4900. Very easy…read moreprocess worth the drive from Port St. Lucie. Very professional and nice.

No communication. Shipped them a watch early April, using their packaging after being quoted a…read moreminimum of $1300. It's MIL 90th bday so ok! We do it. Radio silence. Send email Radio silence Husband calls. They have no trace of said watch. Pls provide tracking. Dig out receipt for shipping on May 27 It was received April 10! What is the deal? Beware, and prepared to chase them especially if there is no money in it for them! This watch was unfortunately a dupe, but they could have emailed me that info when they first received it and knew that. THANK YOU FOR THE RUN AROUND

Terrific shop. Needed a necklace repair that I was afraid was impossible. Repair was done…read morebeautifully within 24 hours at minimum cost.

I have been going to Alper Jewelry for many years. They are very well known on Miami Beach…read more Everyone knows of their stellar reputation as a jeweler that we can trust. I highly recommend them.

Ari and his team are exceptional - he helped create the engagement and wedding bands for my wife…read more The customer service and dedication he's shown every step of the way has been fantastic. Highly recommend this team for any of your jewelry needs!

Not all superheroes wear capes, that's exactly what I think or Ari, his brother, and his business…read more Let me start off by telling my story and then the first sentence will make all the sense... In early June I purchased a well priced cushion cut diamond off JamesAllen.com, one of the biggest online diamond websites. I was told that it would ship to me two weeks later which was perfect because I already booked our sailing trip to the BVIs where I was going to propose. Two weeks go by and I don't hear a peep from JamesAllen so I decide to get in touch. The agent told me that because of the size of the center stone it's going to take the jeweler a bit longer. Ok fine, fair enough. It was a custom order so I figured this made sense. A couple of more days went by and I didn't hear anything so I called back. This agent told me that it was taking the jeweler a bit longer than usual but it will absolutely ship to you on Tuesday. Ok great. Tuesday comes and I don't hear anything so I call them again, this agent tells me that it's still set to ship today. It was 6pm so I asked the obvious...it's really going to ship today this late? She assured me that they ship until 8pm so it will. I asked her to call me whether it ships or not just to confirm. Oh, I was getting nervous cause we were set the leave that Sunday...5 days away. About an hour later I get a call from the head of customer service who very nicely tells me that this is one of the hardest calls he's had to make. Instantly I thought, no bueno. He begins to tell me that from the production facility to the shipping facility (which is one block away) that they've lost the diamond. They don't know if it fell in another bag, order, on the floor, etc. He tells me that he has never had to make this call before. I calmly ask him, ok well can we make a similar ring, thinking he must of more diamonds and some options for me, nope. He begins to tell me more bad news, "I can't make you a new one before you leave either. So I recommend you go local." In the midst of freaking out I started browsing yelp and found Vivid Diamonds. They had nothing but 5 star reviews so figured if anyone could help these would be the guys. They were closing in 5 minutes but I called anyway and Ari calmly answers the phone. I tell him my situation and he was so relaxed. He tells me to send him an email with the diamond and he will figure something out. I emailed him and he calls me back in 10 minutes and says, "man be happy they lost it, you don't want that diamond." He tells me to come in Wednesday afternoon and he will have some options overnighted from the west coast for me. I arrive Wednesday and I'm instantly treated like family. Ari and his business partners are all saying hi and offering coffee and water. The first diamond he shows me is perfect and he stays within my price point! He gets me in a temporary setting for the proposal and built her the perfect setting for when we return. I can begin to express my gratitude for Ari and Vivid Diamonds. He saved my ass and we ended up with an even better setting! I'll cut it short... Cliff Notes: Go here, plain and simple.

I stopped in recently to get the value of a gold necklace I inherited. Marlene could not have been…read moremore honest and lovely. She told what she would offer if I sold it but said in her honest opinion "if I was you I would hold on to this neclace because it is a classic and will not lose value and it is beautiful". I trusted her suggestion and plan on keeping the necklace. Thanks Marlene

Great experience every time! Got two baby bracelets for my kids with their names engraved and they…read morecame out beautiful. The pricing was appropriate and the service was exemplar. Been recommended here a few times and has not let me down. They are honest, well known in the beach and last standing pawn shop in the city. They've been there for 30 years and when you go you'll see why. Highly recommended.

This place is awful! We had the absolute worst experience you can have in a store possibly. We…read morepurchased a few items in store. We were not notified of any return or exchange policy's at all! Not whatsoever. There was no sign posted, there was nothing indicating we couldn't make a return. One of the purchases was a gift that the person did not want!!!! Like what?! I can't return it?! This is the absolute worst experience for customer service and support I have ever had in my life for spending over 2,500$ so we are just out the money. I would never recommend this place to anyone. The woman ringing us up at the counter also didn't know how do work the system, we had to help her. Let alone tell us about any type of policy's they may have. What a joke. Go to a professional business instead, this isn't it.

Summary: Very low quality, very overpriced, terrible customer service and entitled return policies…read more We have been patronizing this shop for over a year, despite consistently lackluster products, which is painful given the expense of doing business there. 1) We are unable to return or get repaired a bracelet that simply will not clasp. 2) Objects are very overpriced for the weight and amount of precious metals in the pieces. Look at other jewelers, even high end shops, and see what you might get compared to Morais' prices. 3) The artistry does not make up for this because in our experience the clasps on two bracelets were faulty, and the leather on one was totally dried out. I have 10-15 year old leather bracelets combined with precious metals that are still soft and pliable. 4) If a recipient does not prefer an article, no returns are possible, even though the piece is unworn. 5) We would obviously like to make returns or obtain store credits at least for the dysfunctional pieces, but the shop will not accept returns of unworn items. 6) The shop's communication is lackluster and unresponsive. Take your money elsewhere.