Professional. Friendly and Speedy Service!! One of the most impressive service I've ever Received!!! read more

I stopped by Bachi Jewels on March 13th to buy a gold chain. The staff immediately put it around my neck, handed me the receipt and let me leave wearing it. No box, no certificate of authenticity -- absolutely nothing. The only document I received was the receipt with "NO REFUND - EXCHANGE ONLY" clearly printed on it. A few days later I returned wanting to exchange it for a heavier piece with more gold weight for the same money. I wasn't looking for a refund, just a fair exchange. The owner got defensive straight away, refused the swap saying it was now "used", and even pulled up the security camera footage to prove their point. They put the chain on me themselves and then used that against me. After checking, the chain is only 8.5 grams of 14k gold. At today's gold prices its melt value is roughly $720-$760. That means I paid over a thousand dollars extra for supposed "design" and service. Working in hospitality myself, I know this is no way to deal with a customer problem. If they were truly the honest, professional business they claim to be, they should have: * Given me a real certificate and the original box at the time of purchase for a nearly $1,800 item. * Respected the "EXCHANGE ONLY" policy written on the receipt instead of making excuses. * Proposed a proper swap for heavier solid gold pieces so the customer gets actual value. * Shown basic respect instead of attitude and defensiveness. What really left a sour taste was how the Swiss owner handled it. As I calmly tried to discuss the issue, she became rude and confrontational. When I finally asked for the box they never provided, she threw it onto the counter with clear disdain, almost as if she was ridiculing me. Then she simply turned around and walked off without another word. Complete lack of professionalism and respect. For a jewelry store charging these prices, I expected at least some courtesy. Save your money and go elsewhere on Washington Ave. There are plenty of shops that actually stand by what they sell and treat customers with dignity. read more

The place I always got my watch battery replaced has sadly disappeared. An internet search identified this place. They are great. Quick and nice service at a reasonable price. Highly recommended read more

I have been going to Bachi for years specifically to fix gold or silver jewelry. The work is impeccable. They are fast and very reasonably priced. I took a broken hock of a Tiffany beaded bracelet and they fixed it adding some silver for a fraction of what Tiffany were asking to ship it to NY. Thank you Bachi team for the service, honesty and craftsmanship. read more

Had a pearl fall off a ring and they repaired it within a day and did a great job. Very honest people and charged me an honest price. I've been in before to look at their jewelry and it's all very pretty. The staff are friendly and welcoming. I recommend visiting them to buy jewelry for a man or woman and to use them for any repairs for watches and jewelry. read more

Bachi Jewels - Pearl ring repaired- they polished my ring also! - Jewelry Near Me - Miami Beach, Florida

Sweetest ladies working here, and they're very helpful. Got my engagement ring resized in a few hours and it was done perfectly. read more

Bachi Jewels - Jewelry Near Me - Miami Beach, Florida

This business is absolutely wonderful to work with! I was a little hesitant with their prices seeing that it was in the heart of South Beach, but their prices were very fair and service was amazing! Very kind people and top quality work I WILL be back and will spread the word! Thank you guys! read more

Amazing service for all jewelry needs, have been coming here for years - completely trustworthy and diligent.

Very friendly and helpful, with quick service. I was surprised that they didn't charge Miami Beach overinflated prices on their service work and would definitely recommend for service. read more

They did a wonderful job repairing multiple broken chains and fixing a loose stone in my ring. Very happy with the outcome, thank you Bachi Jewels! read more

I love this place. I get my jewelry fixed here. Fast, reasonably priced. The owners are so nice. Only place I go to for fixes.

This is a hidden gem. Everyone that works there treats you like family and is so honest and trustworthy and the pieces are so beautiful. It was my first time going there and it was recommended to me by a friend and it's literally the best jewelry store I've ever been to. I'm from LA and it was a breath of fresh air. Their quality of jewelry is so precise and they do repairs and custom made jewelry right there in the store. It's definitely my new go to jewelry store for all future purchases. read more

Who would have thought that such a business exist in the insanity of South Beach. Wide selection and friendly service.

I really like this shop! great selection of silver jewelry and collectibles. I can always find something that I like!

I went to this jewelry place to get my clasp fixed on my bracelet. I picked it up the next day and it was fixed perfectly. Will definitely return for my Jewlery services read more

Bachi Jewels - Jewelry Near Me - Miami Beach, Florida

I'm so happy to find this place they do a nice job fair with there price and is quick. I'm hoping they can make a piece of jewelry I lost

Great customer service and reasonable Price for a watch battery change. The staff are very very trained for customer service and attentiveness. Please go to this local shop for any jewelry repair or batteries need. read more

So pleased I found this place. A hidden "gem", literally. I've worked for the city for 15 years and never knew about it. These folks are so nice and the store is great. Wide selection and affordable. I only needed a few watch batteries changed and a link removed, which they did quickly and professionally. I'll be back to buy some jewelry soon. Fixture of the community for like 25 years. You won't be disappointed. read more

I'll definitely be coming back for my jewelry repair needs. They quickly replaced my watch battery and straps. One of the screws was placing pressure on the digital screen of the watch so they took extra time to correct it and prevent further damage to my watch. read more

I was in town for a short week and had several important necklaces with broken clasps. Bachi took care of them in 24 hours and I felt at ease leaving these sentimental pieces with strangers. read more

Wonderful service at a very reasonable price. Whenever I need a new watch battery at a watch band adjusted or jewelry repaired, I'm reminded how lucky it is that this place is right in South Beach. I can't recommend highly enough. read more

They give the best service at fair prices. I go walkways there for anything related to jewelry and watches.

This is our local family jeweler. Trustworthy and just nice people to work with. Fantastic inventory and service!

Super convenient, fast and very knowledgeable. I got 2 rings resized and one necklace latch replaced in 24 hours! I am very happy with their service! read more

Superb costumer service! Extremely friendly and pleasant staff. I said no rush on my watch and they finished it sooner than if I did put a rush on it. They priced me for the service I wanted and it ended up being less expensive than the original quote. I will return and so should you. read more

These guys are good... like REALLY GOOD!!! Their customer service is great. Trusting them with my jewelry was easy because I mean come on, they've been doin this for a very long time so when it comes to experience... they're the best. Their work is amazing. Going to someone else would literally be a waste of time and money. The trust is there, Quality's there, The experience is there and they keep my jewelry intact so what more could you ask for. These guys are good.... These guys are REALLY GOOD! read more

Great location on Washington just around the corner from Lincoln Rd. They replaced my battery and repaired a broken link on my Cartier Roadster in less than 30 mins! Very friendly staff... read more

I have been using Bachi Jewels for some time now. They offer affordable and quick repairs. I was very happy with all the services. I was looking for some time a jewelry shop that I can trust. I am so glad I finally found it. 100% trust and satisfaction! read more

Bachi Jewels is a MUST VISIT, each time I'm in the South Beach Miami area. Their unique jewelry selection never disappoints and I always find a few new pieces that captures my attention. The staff is very friendly. Very accommodating, and thorough in their customer service. I look forward to my future purchases from them and I highly recommend them to anyone looking for unique jewelry pieces at affordable and fair prices. read more

Amazing customer service, at Macy's they refer me Bachi Jewels that were they fix the watches. Luis was so professional and nice. I left 3 watches to fix and I run out to pick up the kids from school by the time I come back it's was ready. He told al the watches work it's just the battery and was the cheapest that I ever pay for batteries. I couldn't not find parking so he come to my car. Full service I was impressed. Thank you Luis read more

Excellent and fast repair service, I have been going here to get my watch batteries replaced and jewelry repaired and polished since 15 years. They are super kind, professional and the repairs are very affordable. I can highly recommend. read more

Evidently Bachi has been at this more visible location for just one year, whereas before they were tucked around the corner on 16th Street. I hope more people will find about about Bachi and patronize them because they are a wonderful store, a great addition to the Lincoln Road (area) offerings of goods and services. I needed a gold ring re-sized into a pinkie ring and Luis did a great job, ready the very next day and at an extremely reasonable rate. I'll be back- soon! read more

Staff was very friendly and helpful. Prices are good. Lots to choose from. They also have a jeweler that can fix anything. He fixed my tennis bracelet and made it look new as well. read more

Definitely recommend this place! I had a complicated repair needed and they got creative and made it work and it came out beautifully! All the staff is super friendly and helpful :) read more

They're great. Really nice, informed, not pushy at all and their selection is expansive. They also make high-quality bespoke pieces to match exactly what you're looking for. I've bought two rings from them and have a credit for something that I put on layaway and later decided against. This is a small, mom-and-pop business so also feels good to support my local economy. Luis runs this location while his wife runs Art Connection just a short walk away on 16th Street. They also offer jewelry cleaning and watch repair, if I'm not mistaken. For what it's worth, they're also gay-friendly #OpenToAll. read more

Once again I am so happy with my service, repairs and purchase. Had my Bulgari watch fixed since the time stopped and Luis also took the time to clean up the leather band and shine the bezel. The pricing here is so fair and reasonable I will never go anywhere else! Lived in NYC for 9 years and Luis out does any shop there I took my watch there for years. Wow impressed. Next I have been looking for a tigers eye bracelet but something special with different stones and with more style. Well they have them at Bachi and they will custom make one for you in the store and ALL the stones are real. Even more special is the small cards and descriptions they give you about the healing properties of all the stones in your custom bracelet. This is so meaningful to me .. a bracelet made with healing stones by someone who is passionate about making it unique and special for you. Oh and thank u for the great 80's/90's music u played today while I was waiting. Best service, price, product and energy in any jewelry story in Miami! Thank u Luis and Team! See U soon for sure :) read more

Bachi Jewelers is a great place not only to buy jewelry but for jewelry repairs. The owner of the shop is wonderful to work with and can repair anything. Not only is he fast but his prices are reasonable. Gabriela, who is behind the counter, is helpful and is always smiling. read more

I am so happy I found this jewelry store : beautiful pieces with semi-precious stones - some handmade by themselves. Luis has great craftmanship and uses state-of-the-art equipment which enables precision and superb repairs - incl high-end watch repairs. Friendly service, fast turn around and very reasonable pricing. Can highly recommend read more

Luis is amazing! Excellent customer service. Polite, professional and priced very reasonable. Luis is talented and customer satisfaction his priority! I am so happy to have found this gem of a repair shop. 100% trust! Thank you! read more

This is my favorite place for watch battery replacement, jewelry repair (silver as well as gold) and to buy some unusual pieces. Great service, friendly staff and reasonable prices. Luis the repairman is awesome read more