To clarify my original post, this is one of the best Vet clinics I have used, and continue to use…read more Dr. Kmak treats not only the patient, but the human as well. She knows that the lives of pets and their humans are intertwined and she goes above and beyond to make sure all are treated!

Thank you Dr. Sutter and the entire staff for taking care of my dog over the past 12 years. I…read morereally appreciate Dr. Sutter's candid advice and explanations regarding our dog's cancer situation. I was really moved when he called us on a Saturday to check up on our dog. Thanks again for everything

We started going to VCA San Mateo about six months ago when we adopted our puppy, and overall we've…read morehad a great experience. The medical director, Dr. Bolich, is wonderful. She's incredibly smart, compassionate, and genuinely cares about the animals she treats. Even though she's very busy, she always makes herself available and takes the time to listen and make sure I feel comfortable with what's being recommended for our little pup. I really appreciate that she's open to feedback and easy to talk to. I trust her advice and also think she's just a really cool person. The office staff is also great. They're kind, friendly, and usually try to to get back to me quickly. I've only met one of the other vets, Dr. Becker, but she was also fantastic. Highly recommend!

Back in October my cat suffered a cat-esthrophic injury. He was attacked by a raccoon who chomped…read moreoff the end of his tail and nearly ripped off his foot (photo included). Dr. Bolich is our vet and I texted her immediately after the injury... she was on vacation out of state and gave me a great referral to an emergency vet. At the time, Dr Bolich was at the other site before moving to this location. The emergency vet she referred me to recommended amputation due to the injury and age of my cat (9 years old). Dr. Bolich had also said it was likely we would need to amputate due to the infection my cat got from the injury. He's an outdoor kitty and I knew if we had to amputate him he wouldn't want to live any longer. I begged Dr. Bolich to not remove his leg. She gave us a wild option: we could treat his wound with honey. It was expensive and the wound had to be re-wrapped every 3 days for a few months- but she gave us the options. We chose to take a risk and try therapy suggested knowing it might be in vain. Well, it worked. My cat isn't a nice guy to most humans - he's an ex-feral we adopted as a kitten and he can be a bit spicy, but the team Dr. Bolich has worked wonders. As you can see in his photos attached the honey treatment worked! His ligaments, muscle, skin and fat grew back in a couple months time. It's been eight months since his injury and he now has a full coat of fur covering his old wound! Dr. Jen even made friends with Jax and had him so relaxed in an uncomfortable environment. Thank you, Dr. Bolich, for your excellent and quick thinking and being open to an out-the-box treatment that saved our kitty and his leg. We meow you VCA!

Everyone is always friendly and professional. Veterinarians are transparent about treatment costs…read moreand support us in weighing the cost vs benefits of a recommended treatment. I moved to San Jose over 3 years ago and continue to make the drive to Crystal Springs because of the great service and trust I have in you all caring for my 2 dogs!

they were so thorough with our cats and have provided excellent care. I haven't been to other vets…read morebecause I dont feel they need to find a better one and I dont really bargain shop when it comes to my boys. That being said pricing seems fair.

I've been taking my senior Chihuahua mix to South Hillsdale to see Dr. Magner for acupuncture and…read morelaser therapy for almost a year. He originally went in for acute back pain but has been back regularly for palliative care for his arthritis and kidney disease. It has made a tremendous difference in his comfort level. Scheduling is always easy - either online or at the front desk - and all the staff are always friendly. The room for acupuncture is very comfortable for both me and my dog, with air purifiers, a white noise machine, and a heat lamp if needed (which my dog loves). Dr. Magner is gentle and kind. She thoroughly explains her treatments and has recommended many ways for me to help my dog be more comfortable in his senior years. I am very grateful to have found South Hillsdale and Dr. Magner.

I was able to make an appointment and send records without an issue. But I didn't like the vibe of…read morethe place. I heard the staff and vet talking outside the room door about whether my cat is really the breed I said she was. The vet made strange comments such as telling me that their hospital is not just for vaccines? When that's literally what they do and what I came for. Vaccines were pricy. I was a little surprised that they took my cat to the back when I'm normally present for something so quick. But other than that it was a seamless transaction

We have brought our dog here since she was 10 weeks old…read more The clinic handles her with a lot of care and has been patient with all our questions as first-time dog parents. They're also proactive about scheduling so we can lock in her next vaccine or wellness visit before we even leave, which has made it easy to stay on track.

I've been going to this pet clinic for over 15 years with multiple pets. I just rescued a dog named…read moreSofie who is about 3 1/2 years old. I've taken her too many places to get her anal glands, excreted,, and this was the first place that they told me that I should sedate her with trazodone and gabapentin before I brought her in. To be honest with you, the Vet tech was quite rude. I was pretty taken a back, considering I've taken her to many other places, and they just put a small muzzle on her and extract her with no problem. Their rebuttal, was that they had a different philosophy and that if I didn't sedate her that doing the extraction could injure her. I laughed because I had a Chihuahua and they muzzled my Chihuahua six months ago. So they are being pretty hypocritical. Basically I'm upset because I had been a loyal client for over 15 years with multiple pets, and since I disagreed with their tactics of sedating my dog before an anal gland excretion... They thought it would be best if I'd go somewhere else. They also said that sofie had deep anxiety and was in a state of fear. Sofie was uncomfortable, but so are most dogs going to the vet. I've never had this problem with this vet team. But, the dynamics have changed and Dr.G would rather drug my dog than put a muzzle on her. Yet.. they felt good putting a muzzle on my 17 year old Chihuahua 6 months ago. Definitely going somewhere else where the veterinarian team are more confident in their skills, professional and know how to communicate. They definitely have a lack of loyalty.

My cat became blocked last weekend, and anyone who's been through that knows how fast things can go…read moredownhill. Indy's Place took us in the same day as a brand‑new patient and immediately got to work. What stood out most was how responsive they were. Dr.Zead and the entire team kept me updated at every stage -- from initial stabilization to treatment decisions to how he was doing throughout the day. Their communication made an overwhelming emergency feel manageable. They were gentle with him, honest with me, and incredibly thorough. Dr. Zead checked in afterward to make sure my cat was doing okay at home. And when I had questions two days later, he called me back right away and prescribed additional medication to support my cat's recovery. I'm so grateful for the care, responsiveness, and compassion they showed during such a scary situation. I highly recommend this clinic to anyone who needs urgent or attentive veterinary care.

This was our first visit since the clinic changed ownership and we had a great experience. Dr. Zead…read morewas very kind and helpful. Sarah took wonderful care of Misa and the team made her feel comfortable throughout the visit for her vaccinations. The team was friendly and professional. Misa and I left very happy!

Lynda is the BEST! We have a cabin in Arnold and use her Calaveras branch for day sitting and…read moreovernights. My dog Lido is the light of my life, and that's putting it mildly - meaning I can be a little over bearing and generally don't let him stay just anywhere. I can honestly say Lynda is one of the only people that's not a family member that I trust wholeheartedly with his care. It also helps that he has become best friends with one of her recent foster fails I love that they only take small (or very calm larger dogs), allow them to cuddle in bed and most importantly only use positive reinforcement. I always trust that he is being treated as if he was one of their own. Could not recommend Lynda or her services enough. We feel so lucky to have found her!

I attempted to schedule dog walking for my dog months ago in advance for entire summer. Not anyone…read morewas available to walk my little pip squeak dog. BAPP needs to hire at least 20 more walkers is my recommendation. Can't find the words to relay to you the disappointment of my dog stuck at home when he would rather go out for a lunch date with a cute dog walker to scratch his nose, tease him by tugging his tail, stopping into the backyard to play a quick game of fetch before being let back into residence. sniff sniff, sniff sniff and woof woof

Dr. Gadde has been incredibly empathetic, thoughtful, and attentive. My experience with him during…read morean emergency visit was exceptional. He was on top of everything, followed up promptly, and even took the time to call on his day off to check in on the blood work. His level of care and dedication truly stood out to me. As a pet owner, it was incredibly reassuring to know that my pet was in such compassionate and capable hands. This is exactly the kind of care and attention any pet owner would be grateful for. I'm very thankful for Dr. Gadde and the care he provided.

Practice sold Dr G runs it. Told my neighbor 'Your Dig is very sick'. Without running any tests…read moreand wanted an up front fee of over$500 before hands on evaluation. Former Vet owner Doctor Cowing is unfortunately retired. This Practice now like many others are exploiting by charging over the top pricing. Adopting from a Shelter..... My thoughts; Truth is, senior dogs don't get adopted because folks fear vet bills that cost more than car repairs. Why not a "public defender" model from the ASPCA--free or low-cost vet care for adopted seniors? They've got the donations, the vets could chip in hours, and it would save lives. And while we're at it, stop feeding dogs the kibble equivalent of fast food. Senior pets deserve decent chow and medical backup. More adoptions, less shelter crowvding, happier tails.f

We had such a great experience at Lentiy Veterinary Clinic. We brought our almost 2-year-old lab,…read moreBentley, in around 3:45am after hearing him cough for hours in a way we'd never experienced before, including coughing up mucus, which really scared us. Michaela, our vet tech, was actually the one who answered the phone and reassured us that coming in was the right call. She was so friendly, nurturing, and gentle with Bentley, and immediately helped put us at ease. Bentley is usually very nervous at the vet, but he did great with Michaela right away, which says a lot. Dr. Kuang was thorough, kind, and welcoming. She took the time to carefully evaluate Bentley and explain everything to us in a way that felt thoughtful and reassuring. The whole visit felt seamless and easy, which is not something you typically expect from an emergency vet. My husband and I were completely exhausted, and they made us feel just as taken care of as Bentley. The office itself was incredibly clean and aesthetically pleasing, with a comfortable waiting area, cozy chairs, and even a great selection of snacks and drinks, such nice touch that most vets dont have. On top of everything, the pricing was very reasonable. We're so grateful for the care Bentley received and would absolutely recommend them to anyone needing emergency veterinary care.

Lenity's sole focus feels like it's to COLLECT YOUR MONEY, not pet wellness…read more We took our seriously injured pup into Lenity Vet Specialists + Emergency Care, which had an eerily cold, unwelcoming décor and staff. We were made to sit, sign papers, and pay a fee before they would even contact their triage team. (It was incredibly tacky each time the receptionist radioed to the staff that "X customer has paid, you can see them now.") We were too distressed at the time and decided to wait for Lenity's diagnosis, which was our pup had broken his leg. Lenity placed a RIDICULOUSLY LARGE one-size-fits-all splint, prescribed some pain meds, and sent us home since they don't have a surgeon on call during weekends. They wanted us to come back 3 days later on Monday morning for a surgery consult. After getting our pup home, though, he was clearly in severe pain, uncomfortable, and refused to drink water or pee. Worried after nearly 20 hours of no urination (for a 4 month puppy, mind you), we brought him back to Lenity the next day. The same ER doctor that treated him the day before came out to the waiting area and was immediately (and incredibly) condescending. She took our injured puppy, placed him onto the ground in a rough manner and dismissed his pain by calling him "emotional and dramatic." She offered 2 suggestions, that we should wait it out, OR, she could re-splint him?? The doctor then left and got the staff to prepare an estimate - they wanted nearly ANOTHER $1,000 TO REDO THEIR WORK. When we pressed her for why option 2 would make a difference, she said the splint might actually be on too tight. Mind you, SHE placed this splint on him. We told her we wanted to think about it...the doctor then told us to wait while the staff got us to sign a waiver that we declined their proposal. We decided to go right next door to Omega Veterinary Group--which was an immediate 180-degree difference. The staff and doctors at Omega were attentive, precise, and genuinely caring. They immediately had a technician bring our pup into a waiting room to get checked out, with the receptionist even telling us we could fill out the paperwork later while we waited. When they took our pup to the back to get evaluated, within 15 minutes, they managed to get our puppy to pee, and we could literally hear the staff cheering for him in the back. Omega also has surgeons on call during the weekend to assess the criticality of injuries. They gave us a proper treatment plan, explained that it was best to let the swelling go down and perform surgery on Monday. In the meantime, they wanted to take the one-size-fits-all splint that Lenity placed on him and create a custom sized splint that wouldn't immobilize his entire leg. They would also board him for the weekend to manage his pain with stronger meds. Over the weekend, they called us multiple times each day to give us an update on our pup, which thankfully he started to eat, pee, and poop normally again once he was in Omega's care. These two emergency vets are literally right next door to each other. Save yourself the stress and heartbreak: SKIP LENITY AND GO TO OMEGA.

The kinda place you never want to be at, but once you're there you know you are in good hands. We…read moreare so grateful for the care we received here for our crazy lab puppy. Unfortunately our dog was bit by another dog. The good news is our dog had no clue or wasn't even bothered by it however we knew right away he was going to need stitches. I called this place first, referred to by our primary vet. The lady on the phone was so helpful and kind. Was very transparent about how wait times work etc especially during shift change time. We checked in here, waited about 20-30 minutes and they did a visual check of him. They agreed he would need stitches but was technically "stable" They put us in a private room with our puppy while we waited to see the doctor. We did have to wait about an hour (which we anticipated and knew) however that felt like a lifetime with a puppy who hates the vet and was bleeding ugh! Doctor Mcinnes was soooo nice and helpful. Oldschol, made the humans feel good too not just the puppy and answered all of our questions. They told us we could leave and pick him up in 3 hours. (We were lucky and got to pick him up in 2!! The whole staff was so friendly and helped us when we were distraught. They sent us home with pain medicine , antibiotics and sedation. We didn't feel rushed, pressured, the prices were pretty fair. We are running low on medicine so I called them up today and they were more than happy to refill the prescription after a nice phone call with the vet talking about symptoms and checking on him and us. We had a great experience and will be back to take his stitches out.

Unfortunately our normal vet was booked up on Saturday so took the pup to North Peninsula Vet…read moreemergency. I took him on a walk and think he got stung by something. He usually never cried in pain but was crying immediately afterwards. The front desk checked us in and escorted to a room. They shaved his paw and searched around for a stinger but couldn't find anything. They gave him some pain meds and prescribed some to take home. Throughout the process they were nice and asked for permission before proceeding on anything. Prices are reasonable for the consult and drugs. There are many signs at the card terminals stating there is 2.5% feet for using credit. No fee for cash/debit. There's two other emergency vets within steps so not sure how those are.