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    Phi Aesthetics

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    Victoria P.

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    Bloom & Branch

    Bloom & Branch

    4.7(50 reviews)
    2.5 mi
    $$

    I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

    I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

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    Bloom & Branch
    Bloom & Branch
    Bloom & Branch

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    Beyond Beauty Esthetics - Madeleine Biscocho, Five Star Esthetician, featured in Up Close Magazine

    Beyond Beauty Esthetics

    4.6(27 reviews)
    1.9 mi

    Amazing!!! First off, there is plenty of parking in the location. When you first approach the…read morebuilding, it is your first right as soon as you open the doors! I loved how passionate the esthetician was regarding my skin! She asked me what my short term and long term goals were for my skin and she was very thorough in explaining what each item was that she applied to my face! Every detail was well appreciated and the facial was well worth the price! She uses a combination of high tech equipment and effective cleansers and moisturizers that cleared up my pesky acne scars that wouldn't go away! Lastly, she constantly reminds me of the aftercare and is available to consult with you after the facial for any skin emergencies. I would come here again and again! Well worth the experience and the customer service was amazing!

    I came to her because of her social media, all of her pictures made me believe that she was a good…read moreesthetician , She did chemical treatments one right after the other one which caused hypepigments , on top of HydraFacial and dermaplaning which is another form of exfoliation to the point that the layers of my skin became so thin and sensitive . I didn't know I was supposed to wait 4-5 weeks and she made me come back to back . I thought that all these back ot back treatments were meant to help me but she took advantage that I didnt know much about skin care and was in it for the money which is something I'm always willing to give when it comes to selfcare , but she used me and took advantage. Please be careful .

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    Beyond Beauty Esthetics
    Beyond Beauty Esthetics
    Beyond Beauty Esthetics

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    Phi Aesthetics - aestheticians - Updated May 2026

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