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    Phelps Shoe Service

    4.0 (73 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Phelps Shoe Service

    Shoe cleaning

    Shoe repair

    Shoe resoling

    1 More Service

    Shoe shining

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    Beautiful full sloes, Super Prime on a pair of Vintage Fry's.....
    Ernie S.

    Outstanding, 5 stars all the way! I took in 2 pairs of boots, a vintage pair of Fry's and a terrific high quality pair of cowboy boots. Full Soles. Great price, and done 2 days early! And the work? Carl has been doing this for 40 years and is a master. Absolutely flawless, and you deal with the owner here!! I cannot say enough. Why spend $75-100 dollars for a full prime sole? In addition, the boots come back cleaned and refreshed. Beautiful.......... Boots, Sandals, Luggage, Purses? All done here. Top quality.

    This is my first negative review online. But after two disappointments at Phelps I have to communicate to others: do NOT bring special repairs here. One strap (of four) on my large carry purse was recently repaired poorly and looked nothing like the other straps. Then today, I picked up my "dress" Tory Burch flip-flops only to see that the thong was reduced by half to do the repair. Now I don't even have a comfortable fit or shoes that match!! I got my money back, but said, if this what you were going to do, why didn't you tell me up front or call me???? I doubt I can now wear these or get them correctly fixed. There are other issues in this shop I will not discuss, but I have to say please beware!!!

    Poorly applied front sole, black sole polish everywhere.

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    9 years ago

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    10 years ago

    Wow!talk about service. Came in to get shoes shined and they were done in 5 mins. Great price too!

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    10 years ago

    Got a shoe shine on the spot. I love that I didn't have to leave them behind. $5...cant beat it.

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    Page 1 of 2

    Ask the Community - Phelps Shoe Service

    Review Highlights - Phelps Shoe Service

    The look, feel, and smell of this little shop reminded me of a cobbler my Mom used to go to 40 years ago when I was a little kid.

    Mentioned in 6 reviews

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    The Cleaners - Heel cap not attached properly.

    The Cleaners

    (11 reviews)

    I had a shoe repair done for the first time. My shoe was repaired at a very reasonable cost and was…read moreready on time. I would use them again.

    This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

    Phelps Shoe Service - shoerepair - Updated May 2026

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