I have used their services a couple of times now over the past few years. They repaired the zippers on a pair of boots, as well as putting a new sole & other repairs on a pair of my favorite shoes to restore them to their previous glory... and my continued wear! He even worked with me on the price of the repairs! I highly recommend this shoe repair business! read more

Do not recommend. Brought a $300 pair of black boots here to be polished because they were fading. I specifically asked for black polish when I dropped them off too. When I picked them up, they were dark green. When I asked for them to be redone, I was told no because it would look bad. Will not be returning. read more

A local shoe store recommended this repair shop. I took in a pair of short boots that are among my favorites, but worn and looking pretty sad. The Phelps staff repaired the heels and polished them. They look like new! Located in the University Hills shopping Center across the parking lot from JoAnn's, and next to Dress for Success (building with green awningsI). Definitely recommend! read more

I brought in a pair of older almost $400 designer sandals that needed a heel strap reattached to the sole. I was told by other cobblers that it was a difficult fix and would be expensive. Phelps repaired my sandal to look like new again in a timely manner and for a reasonable price. I will be bringing all of my shoe repair needs here in the future! Highly recommended!!! read more

Outstanding, 5 stars all the way! I took in 2 pairs of boots, a vintage pair of Fry's and a terrific high quality pair of cowboy boots. Full Soles. Great price, and done 2 days early! And the work? Carl has been doing this for 40 years and is a master. Absolutely flawless, and you deal with the owner here!! I cannot say enough. Why spend $75-100 dollars for a full prime sole? In addition, the boots come back cleaned and refreshed. Beautiful.......... Boots, Sandals, Luggage, Purses? All done here. Top quality. read more

Phelps Shoe Service - Beautiful full sloes, Super Prime on a pair of Vintage Fry's..... - Shoe Repair Near Me - Denver, Colorado

Interested in a mega dose of secondhand smoke, then this is the place for you!! I couldn't even wait for the gentleman to tell me whether or not he could fix my leather boots. I had to get out of there. It's too bad too because I have a lot of respect for this trade...it's a lost art. And I am willing to pay up for some really good work. And it's tough to find a talented craftsman. We're new to the area and I was encouraged by this guy's reviews. But I literally couldn't take it. read more

This is my first negative review online. But after two disappointments at Phelps I have to communicate to others: do NOT bring special repairs here. One strap (of four) on my large carry purse was recently repaired poorly and looked nothing like the other straps. Then today, I picked up my "dress" Tory Burch flip-flops only to see that the thong was reduced by half to do the repair. Now I don't even have a comfortable fit or shoes that match!! I got my money back, but said, if this what you were going to do, why didn't you tell me up front or call me???? I doubt I can now wear these or get them correctly fixed. There are other issues in this shop I will not discuss, but I have to say please beware!!! read more

Phelps Shoe Service - Shoe Repair Near Me - Denver, Colorado

Great place to get your shoes repaired. Friendly guy, good craftsmanship. I would make sure to tell him exactly what you want done on your shoes. He is very good at following direction if you are specific and detail-oriented. This is exactly what I told him when I went in: "I need to get my leather shoes resoled. I want the front half and the heel resoled. For the front part don't cover designer's name and size, make sure color of the new sole is as close to the old sole as possible (he offered black sole first and I was like no). I will pick them up in 3 days. Is that possible?" See? Clear, detailed instruction. As I expected, I was happy with the result when I picked up my newish shoes 3 days later. He even polished them for me (his exact word was "I make them shiny, yes?"). $35 for resole, not bad for my leather shoes. read more

They make your old shoes new again! The shop reminds me of the cobbler I used to go to in New York. Nothing fancy, but they get the job done at a very reasonable price. read more

The proprietor of Phelps can restore any old shoes to life at a decent price. He's honest, old-school and very reasonable. Funny how other repair stores in Denver are very pricey, and you wonder if they understand the theory of competition. The man who runs this store knows his craft and can fix anything. I brought in an old pair of boots for a family member, that if I threw out would definitely challenge my sanity. I gave it a try and he definitely did a great job. Don't be fooled by the simple storefront appearance. Take out that old worn pair of boots or shoes from the back of your closet and offer them a new sole. Your feet will thank you and march to the beat of happiness. read more

I brought in 4 pairs of my husband's dress shoes to be shined and the gentleman suggested that I have the heels replace on 2 of them. I paid up front to get the work done and they were decent when hubby picked them up. However, the shine was not overwhelmingly good and faded quickly. I took 3 out of the same 4 shoes to them 4 or so months later only to be told that they all needed the heels to be replaced because they all had the original materials on them. I then explained to the gentleman that they had replaced 2 of them last time, and with only 1 of the pairs being at home, at least 1 of the 3 I had brought in must have been replaced by them last time. He tells me that I am wrong and that they are all the originals. I then rather angrily packed up and left the store after telling him that either he lied to me then, he is lying to me now, or he provided shotty craftsmanship and does not recognize his own work. Will not be taking them any more business. read more

This is my second time bringing shoes to repair at this store. I'm very pleased with the quality of the final product and how quick they can things done. I brought a pair of snow boots which I need for the weekend and they can get them repaired by tomorrow!. Isn't the cheapest shoe repair store I've been to, but I trust them with my shoes 100%. Priceless. read more

I'm shocked by all of the positive ratings for this place. I took my Allen Edmonds ($350 dress shoes at a minimum) in to have the front sole and heel replaced. I paid $65 upfront. When I received the shoes back, I noticed that the black shoe polish (used to dress the sole of the shoes) had been carelessly applied to the tan leather of my shoes. When confronting the store owner about this, he tried to fix it but ended up making it worse by buffing the black polish used into the side of the shoe (see the pictures). The stitching inside my shoe was also poking through the heel. When he said he could no longer fix it, I demanded a refund due to ruining the leather on my shoes. The owner refused to refund my purchase and instead offered me $10 dollars back to make up for ruining my $350 dress shoes. I left the store due to the owner being unwilling to do anything else to remediate the issue. When I got home I tried them on to see if they were still wearable. To my surprise, the shoes were uneven in height (see photos). My right shoe sits at 1 1/32 inches at the heel while the left shoe sits below 1 inch high (see photos). One last problem I noticed was that my right shoe seems to fit a bit tighter, most likely from the stitching process. All of these issues have made my expensive dress shoes unwearable. I am now out $65 for repair and don't know if they are even fixable. Stay away if you would like your shoes handled with care and professionally crafted by someone who takes pride in the quality of their work. read more

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Great customer service. The owners are absolute gentlemen that really value their customers. A problem arose with a repair and they took back the shoe no questions asked to fix the error. The result was as if no defect ever occurred. No charge, no hassle, just exceptional customer service. Additionally, they perform terrific work. They use quality pieces that hold up well on everything from LL Bean to Bruno Magli. I am definitely bring every shoe repair to Phelps. This is the only place in Denver I would go to. read more

Long story short, the boot started separating from the plate on both of my roller skates. I skate all the time (!) and came to Yelp to find someone worthy of repairing them ;-) Phelps had great reviews... I would like to rave about them, too! When I first arrived, the gentleman looked at me weird and asked me to take my skates apart. When I couldn't, he fixed them anyway - right then and right in front of me!! When I asked "How much?", the man answered "I don't know, you decide what is fair." The repair cost $11 and my skates are holding up quite nicely. The service may not have been overly friendly, but I didn't need friendly, I needed someone to fix my skates. I have since told my skate friends about this place! read more

Well, I brought in a pair of hiking boots to them a few months ago to replace the sole. They did that and did a fine job of it. And I paid them $80. After one hike however, there was a bit of separation where the glue didn't quite hold. I brought the boots back in as, in my opinion, this was their mistake and they should correct the original work. After a bit of haggling, I am now paying an additional $10 to have these fixed. While it's a small amount of money, the principal of the matter is they're not standing by their work and I find that to be unacceptable. read more

Phelps has always been my go-to for shoe and purse repair! They are always friendly and even pretty funny. Everything comes out great and for a great price. read more

Outstanding. For starters, I love the old school vibe of this place. I feel like the kind of work they do is becoming more and more of a lost art. I brought in two pairs of dress shoes that I thought were beyond repair and desperately needed some TLC. The owner walked me through what he thought would be the best approach, and then provided me with a very fair price to repair them. It only took him 24 hours to repair both pairs of dress shoes, and when I got them, I was blown away. I don't even remember the shoes looking this good when I bought them! I was also pleasantly surprised to see that he had cleaned, conditioned, and shined both pairs. When I mentioned that, he said, "Well of course. That comes with every job." I'm now finding myself digging through my old shoes to try and find some for them to repair, because they're that good. read more

This place is a throwback in the best possible way. Its an individually run store, they have a workshop in the back, and they sewed my shoes together on site. Its not often you go into a shop and its not a chain, there is individualized service and the work they do is a dying craft. Sapposedly, Dardano's has dansko shoe repair, but they wont sew the top seems together which broke. My shoe broke that day, and I was super bummed and I happened to be driving by and I stopped with my shoe on my foot and they fixed it on site, right there, for 5 bucks. So happy. They also can fix purses, broken clasps, leather, whatever. I have a whole pile of stuff to being in and I can not wait. So awesome! read more

Did a good job but my stuff all smelled like smoke after I got it back. I really wanted to like this place, but having my leather goods exposed to smoke like that was no good. read more

I have taken many pairs of shoes here and am always happy with the results. The shoes are not necessarily fancy or expensive, but favorites that I want to keep in good shape. They are very upfront with their pricing and opinions. If it is not worth it to fix something or if it will not turn out like you're hoping, they will tell you. read more

I really, really wanted to give them more than 1 star here, but I've apparently had a different experience than most. The ONLY reason I went to Phelps in the first place was the glowing reviews. I was looking for sewing services to get 8 flag patches on a backpack. Seemed pretty straight forward -- transparent thread, glued backs and I even safety pinned them in their exact places. They quoted a great price so I was excited. When I returned, all the patches were done, but with white thread, not transparent. Since they made the mistake and admitted to it, the comp'ed the job and asked me to consider them the next time and they would make things right. Repeat business and satisfied customers were their only way to compete, they said. I was a little mad, but I respected their mission to do the right thing and fight for customers, so decided I would give them another chance. Fast forward a couple months, and I had 8 more patches for them to do. They quote the same $5/patch as previous, but needed to procure transparent thread from a supplier. On my drive home, they called and just flat out said they decided not to do the job. Umm...ok. No reason was given at all. Disappointment in this small business is an understatement. They apparently do wonderful work with shoes, but I cannot agree with that sentiment regarding their sewing services. There must be better places out there that are willing to do a job completely and competently...right? read more

I left two pairs of new boots with Phelps, worth about $600 combined, to shorten the shafts, which they said they could do. I paid 50% up front. I was shocked when I saw what they'd done. The shafts were mangled. One pair of boots was also a different color than it was when I dropped it off. Both are now in the dumpster. The man apologized and refunded what I'd paid, but had no intention of addressing the value of what he'd ruined. I'm currently looking into the possibility of a small-claims lawsuit. (Which I guess means I should fish them out of the dumpster.) read more

I can't tell you how many shoes I've brought in to get fixed here. They are quick and we'll priced and they have saved me from buying new shoes! Any and every shoe disaster I've had they have fixed no problem!! read more

Seems like a nice guy, but don't bring good shoes here. I read the other reviews and brought a pair of $300 Allen Edmond boots in to have new rubber heels put on. I tried to explain that the shoes were supposed to look worn, and that I didn't want the outsole stained or the boots polished. He doesn't really speak english and, after a few back and forths, he agreed "No polish, just heel! OK!" Told me it would take a week, but called two days later that they were ready. Of course the outsoles were stained shiny dark brown when I picked the boots up, but so was the leather welt, and some of the leather sole. And my nice kudu leather boots were knotted tightly together inside a clear plastic bag, because I guess that's how they do it in the old country. If you have sneakers or Keens, he's your guy, but if your shoes cost more than $150 go somewhere else. This guy trashed a nice pair of boots and can't follow simple directions. read more

The owner was quite busy but took time out of his schedule to help us with a problem of a broken suitcase handle before we had to catch a plane soon. Very kind and no charge. Although we tipped him we were so appreciative! read more

My dog got a hold of my $200 hiking boots and destroyed the tongue and some inner webbing. After going to 3 shoe and boot repair stores in the Denver area and calling countless others I made my way to Phelps. Right away the gentleman working looked at my boot and assured me he could fix it. I was shocked as he was so confident when I had been told time and again they could not be repaired. It was my last resort so I agreed to pay $40 to have my boot repaired. Dropped the boot off on a Tuesday and picked it back up the following Friday. I was pleased with this turnaround as I needed the boots Friday afternoon. I was even more pleased when I arrived on Friday and saw the beautiful work he had done. My boot is actually better than it was before (I have the other one for reference). He replaced the foam padding, secured the webbing and created a new perfectly fitted leather tongue interior. Phelps did an excellent job. I would bring any shoe in any condition here before giving up. read more

Phelps Shoe Service - before - Shoe Repair Near Me - Denver, Colorado

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I am so pleased with the service and pricing from Phelps! I took in a pair of J. Crew flats that were coming apart on the inside (the elastic began to separate). They looked at them and said it would only cost me $10 to fix and that they would polish them also. I was so happy that when I went in to pick up the flats the next day, I brought in two other shoes to be repaired (two wedges where the heel had been worn down). I paid just under $50 to replace the heels and to replace the insole of one of the pair. The cost it would have been to throw away these shoes and replace them would have been well over $250. I would definitely recommend Phelps to anyone needing to revive a pair of shoes they love! read more

So when I first went in - I thought, small quaint cobbler-ville. It's typical of any repair shop. Goods everywhere, tools everywhere, a back room filled with "stuff" (like anyone's grandpa's garage), and random things for sale up front. Are the shoes for sale on the rack up front shoes that people just forgot there? A bit weird, cause they're shoes, but whatever. So back to day 1 - Pay first. This is something I have grown to dislike, b/c if you f-up my shoes I'm just s-o-l. At the dry cleaners, same thing. I don't need a nickel discount to come back 3 days later to find out the suede on my favorite vest has been ruined b/c of someone's incompetence, and I've already paid. Too bad, so sad. Then after I paid, I was told 1 week for my shoes. Damn! really? A week to tap on some new heels? Elves on strike? So, too late, I've already paid. So, yes, I guess a week will do. So, (day 2) a week later I pick up my shoes and I don't have the little red ticket, and he gives me this look like I want to come in this strange place and steal someone else's dirty, used, although newly heeled shoes. "Alright Papa Smurf - I'll describe them"...so he shows me into the back where I need to locate my own shoes amongst the shelves and shelves of crazy old shoes, and now I see why it would take a week. It would take me a week to ingest enough vodka and advil to decide I want to 'hammer on' 75 pairs of smelly old, broken shoes. So, I look up and bingo - there's my shit right on the top shelf, and luckily no duplicate pairs of the Timbaland stilleto, so he happily hands them over. And shows them to me proudly. "Yes" I beam, these are the shoes I love (and giggle as I remember how I broke the heel off my favorite shoes in the 1st place as I fell down 3 stairs still managing to hold on to my drink) and the heels are brand spankin new. $12.50 per pair for new heels on my stilettos. And for a second I did think "$25 dollars? I could have had a new pair at DSW", but these were my 2 favorite pairs of shoes, so I digress. Bravo Bravo. And he says "You paid already?" read more

I have to start this review with a disclaimer- I have never actually stepped foot in this store. My mom takes her shoes here and every time I come home with a pair of shoes that I plan on throwing away, she tells me not to be ridiculous and that her shoe guy can fix them. He (she?) has fixed my Tory Burch flats that I had worn holes through, and several pairs of boots including my favorite Zara boots that several places in San Francisco told me were not salvageable. And from what I have experienced, the prices are pretty fair. Needless to say, I'm a big fan. So thank you shoe repair person! (And thanks, mom.) read more

Owner is friendly but doesn't speak much English at all so kind of hard to explain what you want. But he did a great job and very affordable pricing. Will come back! Shop is tucked away in corner of shopping center FYI read more

I had a pair of leather boots and the leather around one of the lace eyelets was extremely worn and starting to tear. I wasn't sure if it was even reparable. Phelps Shoe service did an amazing job. They put a sturdy patch on the inside of the shoe and somehow repaired the leather and put in a new eyelet. On top of that they polished and oiled the boots. I was blown away by how well they were able to repair them, the boots literally look like new. This is a family owned place and I would 100% go back to them for any shoe services. read more

Skip Dardanos and visit this cobbler. Family owned and the cobbler probably has 50+ years of experience. Beautiful leather work and quick heel fixes! read more

I called Phelps when the zipper on my daughter's shoe broke. :( She was thrilled when we went in and they said they could fix it in a week. They were both friendly and helpful, then offered a FAIR price. Fabulous - I'll be back if ever I need TLC for another pair of kicks! read more

Fantastic shoe repair. Instead of buying new shoes I've had them resole about 5 different pairs of shoes (ColeHaan, ToBoot, and Timberlands). They have a quick turnaround and reasonable prices. read more

Wow!talk about service. Came in to get shoes shined and they were done in 5 mins. Great price too!

Got a shoe shine on the spot. I love that I didn't have to leave them behind. $5...cant beat it.

Brought a coach tote bag in for repairs on the straps in multiple places and the purse came back looking fantastic! And even more sturdier from the way coach made it. I'm supper happy with his work read more

I had them resole a winter boot for me. AFter wearing it once, the sole cracked in half and part of it fell out. When I took it back to have them resole the boot, the owner refused, told me to bring in the other boot to the pair and he would repair them both for $60, or he suggested I buy new boots. There is nothing else wrong with the boot except it needs a new sole. I asked for my $20 back for the original repair, and he refused this also. I would never go back to this repair shop, very unhappy with the attitude of the owner and the lack of standing behind their repair. read more

First time in to this place to have the sole of my high heel boots serviced. He took me in right away after being turned down from other boot services. He had my boots ready the next day accomodating to my schedule. The service to my boots was just right. I would highly recommend this place. Small place with great service! read more