I purchased a Husqvarna Commercial mower from this location approximately 7 years ago when under a different ownership. Each year conduct my own maintenance which include oil, sparkplug, filter, blades and air filter about every other year to keep it in top working condition. Always believed after that long, time to send in for a tune-up, inspection, etc. which became more convenient because son borrowed mower, hit something & belt would not stay on. So, 3-4 weeks later, (I called every week) finally on Thursday before Labor day indicated it was fixed so I picked it up late Friday. Headed home, 50' of mowing, belt was shredded and called them to take it back before 5 of which I did. They checked belt and indicated on pulley had locked up but by the time I get in to discuss they pulled me out, and identified a pulled piece which had nothing to do with the blades or belt. To fix now another 7 to 8 hundred. Stopped by today to discuss, turns out, even though there was no way I hit anything, it was my fault and I was told I hit something. I was not specifically called but multiple times inferred to be a liar. This place went from one of the best to the absolute worst facility in Shawnee Oklahoma. Please avoid at all cost to keep from experiencing similar conditions. Taking mower elsewhere. I would dispute charges but used bank account so guess it's somewhere else and small claims. read more
