I'm a single mom who has suffered from hair loss starting from the age of 13 and I have invested money in PRP injections and maintaining the integrity of my hair but even with that there was some thinning at the crown. For my birthday I wanted to get my hair done (I saved for this) and feel great below the pictures of the style that I have requested and she said it was doable. Discussed her experience and that I was a good candidate for mesh integration. I proceeded with the install which she did not show me, but I thought in my head she wanted to do a reveal so I went with it. It was my birthday and was excited about having a hair style without the exposed thinning crown.
midway through she showed me and I saw the exposed hairline on the scalp. She said not to worry because the hair would cover it and she turned me back around and continue with the install as she was cutting the hair I mentioned there's a lot of hair being cut off and nothing. When she finished installing the hair and cutting it and showed me what it look like. my words exactly where that looks funny and she got offended and her energy had shifted at that point I said well I wait till it's fully styled but made a reference to looking like Stuart from Saturday Night Live and she got offended started cutting even more hair and put product in my hair and when she did that, it still looked short (and nothing like the cut I requested) , but I had to leave urgently - I was there from 9 AM to just after 4 PM. Right before I left she had offered to add additional.Wefts so that i could have longer pieces if I was interested which the next day I took her up on the offer. I went back she installed longer wefts. I was happier with longer wefts and left not 100% satisfied, but it looked better than the first appointment.
She added the longer wefts on Saturday and come Sunday. I went to bed woke up in the middle of the night in pain. My scalp was tender, and I couldn't sleep. I tried to bear with it thinking maybe I just have to get used to it, but throughout the day, I couldn't focus because my scalp was irritated and tender. Upon lifting the hair I could see the redness and irritation all along where the beads were at, so I sent her a message to advise and of course receive pushback ultimately two days after and I paid over $1000 to have a hair installed for my birthday, I had to have the wefts and beads removed and visited a dermatologist that advised me that was traction alopecia.
The natural hair I do have left the cut is uneven. There's a lot of breakage and it will take me years to regrow my hair to a decent length and the hundreds of dollars I spent on PRP injections and caring for my scalp has now gone out the window and I'm embarrassed to be out. I can't have a wig installed as now I have to seek medical treatment (now several hundred more dollars) to rebuild what was destroyed in less than a week.
I asked for a refund and she offered to provide me with $360 but offered me that at 8 PM and told me that that offer expired at 8 AM the next morning which of course I did not see until after 8 AM and by the time, I saw the message typed up a response and sent it before noon she never responded back because it was after 8 AM which her timeline was outside of business hours.
but respectfully, a haircut and style I didn't even get was priced on her website at $775 and after reviewing all the charges, I pay more than that which means she didn't apply my deposit to that so the hair cost me over 1000.
To avoid providing a refund and being accountable, she claimed that I agree to the hairstyle that I got, which is not true and when you look at the picture that I provided and what I got, it is vastly different.
Just don't understand how someone could charge more than what's published on their website, not give the person the haircut they want destroy their hair that I walked in with and then not even offered to even provide me a wig to wear to support the regrowth. Instead, I get accused of annihilating and destroying my own hair, which is absurd to say to someone who's already invested thousands of dollars in their hair prior to their appointment and several hundred after.
I hope this review helps anybody who has alopecia and is seeking a stylist and maybe my experience will save you from the despair and damage that I went through. read more