Two bad experiences with Tech counter for Apple Authorized Service Provider (AASP) service…read more I recommend this store gets its AASP status revoked. Instance 1. I brought in an iPhone 11 to get an out of warranty battery replacement. Everything seemed fine. When I was called back and picked up my phone they handed it to me and said "have a nice day" but didn't charge me anything... Confused I asked why the service was free and only then did they actually explain that they though the phone has counterfeit components and they refused to replace the battery. I attest the phone is 100% genuine. If I was the kind of person to get non-genuine parts. I wouldn't try using an AASP... I'd go to any other service provider that can use any third party component, for 1/2 the cost. I believe the employees were not trained adequately to identify differing SKUs of iPhone 11. As some have differing screen and battery suppliers they can look marginally different on the inside, even for the same model. This inability to accurately identify genuine apple components is evidence of incompetence on the part of the tech. Additionally, the staffs attempt to skirt the issue and let me believe I had received a free service, only owning up to what they did/didn't do when I stopped and questioned them is lying by omission at best. This is inexcusably shady behavior for any business and especially a supposedly 'premium' AASP. Instance 2. I brought in my GF's iPhone 11 for an out of warranty battery replacement. I booked ahead of time on the AASP appointment scheduler. I filled out the name, phone number, serial number, and picked a time. When I arrived (~5 minutes early) the staff seemed clueless about the Apple scheduling system and started taking my information (name, phone number, and serial number) on post-it notes. Then part-way through they switched to a London Drugs branded intake form. Not once did they acknowledge the Apple appointment or look at the information already provided in the appointment portal. Such as the reason for the visit, name, phone number, etc. Providing this information a second time made the initial appointment set-up feel like a waste of time and effort, and did not exude the qualities of a premium service department. I would have been better to just walk-in at any time and bypass the apple scheduling system. The employee also seemed very confused throughout and went to the back room three times during the information intake process. Lastly, the employee confirmed with me confusedly that the device was (out of warranty) OOW. As an aside, we both know its 2025 and the service is for an iPhone 11, of course its OOW. Then they attempted to charge me a $30 "registration fee" to check-in the phone. On-top of the $119 battery replacement fee. When I complained, another employee chimed in and said it's more like a down-payment on the $119 and not an additional fee. However, the nature of the fee and way it was explained felt very sketchy to me. The way the employee prefaced the charge conversation by confirming that the phone was OOW first made it feel like an OOW average sale price (ASP) booster kind of charge. (Additionally, this fee and its reasoning is not present on the London drugs website as far as I was able to find through searching after the fact. Making the fee feel even more sketchy) I walked out. Not trusting this company after this incompetent and shady behavior. Likely many more instances of this kind have happened to other Lethbridge citizens if I personally have only sought service twice and on both occasions this company has demonstrated ignorance and deceitful conduct unbecoming of an AASP. Not only should no one go here for apple service. They (London Drugs) should have their AASP status revoked. I've lodged complaints with Apple directly and am adding this complaint here to hopefully save fellow Lethbridge citizens the hassle. Go to a Calgary Apple store for real Apple service or go to any of the multitude of other tech shops in Lethbridge for third party service.

Usually I love this store, but not today. Wouldn't price match my 5.5 quart Cuisinart precision…read moremaster mixer. I called ahead and they said they would. Canadian tire had the identical one on for 179.99 and I bought mine from London drugs for 229.99. UPC, style number all the same. I asked them what was different about it, the ladies at customer service couldn't give me an answer. So I returned the mixer and saved myself $50 and went to Canadian tire instead!

Absolutely great. Went there to see what immunizations/antibiotics I needed for a trip to Africa…read moreand couldn't of asked for better options. Had so much information for me and sent a bunch of tips and tricks to me via email. Very professional, all around great service. Even game me a business card incase I had any problems while I was there.

I've been shopping here for years and have been getting price matching for other stores. When these…read moreguys prices are several dollars more compared to other places (especially in this financial climate) it keeps me coming here. However today a grouchy teller refused to price match saying it was flyer price ONLY. Well I've never had any other tellers tell me this for the over a year I've been using the "deal". So even if this is the technical rule...it seemed like she was just having a bad day and wanted to pass it on....and maybe get all the other tellers on board with the "rules" too. Really unfortunate "Save On" Foods

A nice and clean store…read more Can be hard to get staff to help as they are always rushing about and many times will pass you looking the other way. I would give them a 5 but I HATE their pricing. Have picked up many items that were listed as being on sale only to find that I only get the sale price if I redeem some points. Would love to know when their bulk baked items were baked. A couple times I have bought bagels that I thought were fresh but they seemed a day old at least.

I switched to Woods after having some problems with my old pharmacy mixing up several deliveries…read moreand at times not getting them to me on time. Since I take opioids this was a real problem and hence the change. I chose woods as my physician is in the same building and I felt it might be more convenient. Wow what a difference from the big chains! Everything has been better including pricing for non covered items. All the staff there treat you so well and they work directly with my doctor if things are unclear. Other times, my doctor will simply walk over and pick up a drug while I wait (for example an injection) and if there is a charge it's just added to my account. There is one product I use on a regular basis that is not covered by my drug plan, however it's so effective that I just swallow the cost. At my old drugstore I used to pay $30 for a tiny 30gm jar. Now I get 100 gm for $20! I am not sure where the difference is but I suspect dispensing fees. The same company that used to deliver for the old pharmacy delivers here but now if they miss they try again. That did not happen at the old pharmacy, I was always charged a redelivery fee if $15 even if I called ahead and told them I would not be there.i have a pretty reliable schedule but things do happen and I don't want my items hanging on the door like some pharmacy's will do. This company always brings it in and makes sure I see it. All in all as I said very happy I made the switch and won't be changing again!

From the owner: We are an independent medical dispensary located within the Family Medical Clinic. Our focus is to…read moreensure that you are taking the most appropriate medication to treat your various conditions with the goal of overcoming the illness. We have the ability to work together with physicians face to face to help improve your overall state of health.