I would stay as far away from this place as possible. I came in for a filling, gave it a couple…read moreweeks and was feeling a lot of pain, made a follow up to see what was wrong. The filling was too high. After a week of that appointment I was in the absolute worse tooth pain I have ever experienced. I called back to schedule another post op appointment due to the pain, Dr. Grzywacz tried referring me to an endodontist and wrote me a referral. Mind you, before I had this appointment I had no other issues with any teeth, I didn't accept the referral. I called them back the next day and scheduled a second post op appointment, sure enough when Dr. Grzywacz walks in he says, "yep it does look like it's still too high"...the dude tried to refer me to a specialist the day before, so had I listened to him, it would have been a waste of time and money, and possibly more complications. After he adjusted the tooth, my entire bite ended up being off. Then Dr. Dion comes in, examines my mouth, tells me she can't fix my bite because I need braces..I came in for a filling, I don't need or want braces, not to sound prideful but I get compliments on my smile and my teeth aren't messed up, so I'll pass on the braces..but again trying to refer somewhere else and not solve a problem they create. She just kept insisting there was nothing they could do. I regret ever spending my money here. Dr Grzywacz is not even on the website for doctors at this office or any of its locations. I wish could rewind the clock and stay away from this place, this was the worst dental experience I have ever had.

this place does good work but they wanted to charge me $10,000 to fix my teeth. I went to another…read moredentist and didn't pay a dollar and then I called there to get the number to their other office and not one person there can give me any information place needs to get their shit together

My granddaughter had her wisdom teeth extracted on Thursday morning at the Garfield location. Dr…read more Bournias was fantastic!! He treated Ava like she was his own daughter. Absolute professionalism, gentle, kind & compassionate. I cannot think of words for higher praise!! His staff Sam & Deante were like angels sent from heaven. They treated Ava, my daughter, and myself like we were the only people on earth! They were so kind and compassionate to Ava. I cannot stop gushing compliments to all of them. Thank you, thank you, thank you!!!! the rating of a perfect 10 would still be too low - they should get a 12!

My husband is a patient here and I can't say much for their communication skills. Trying to get any…read moreanswers is literally worse than pulling teeth. And that's what his first appointment was for. They are a full service office, specializing in oral surgery and good at what they do, if you don't mind a long wait for an appointment and no answers to your questions.

Upfront and honest about insurance and what they cover. Great care and quality service…read more Tour of care everyone is looking for when it comes to going to the dentist!

Highly recommend. New, very nice, clean facility. The doctor and hygienist were very knowledgeable…read moreand helpful in their suggestions for how to improve the care of my teeth as well as the care of my children's teeth during their appointment.

I normally don't post reviews unless I'm trying to help promote an awesome business but this needs…read moreto be said and hopefully will save others a big waste of time. I went to Aspen once before and left unsatisfied but I'm desperate and thought I'd give them another chance. The whole franchise has predatory practices. When calling i told them I have a partial. I broke a tooth, I'm trying to schedule with them because I know they have the capability of fixing it in-house. I'm not coming in to be told I can get cool snap ins for the price of a car. I made the appointment for 2 and was called at 1 and was told I can start heading there now...kind of pushy I thought. I get there 145 sign in and wait until 215 when I ask if I can use they're restroom. I'm the only one in the waiting room. While I'm in the bathroom they call me in my phone. I didn't answer. When I came out I asked the receptionist if she called she said yes we wanted to know if you were coming in today. We didn't know you were here. .... the sign in sheet was right in front of her. My name clearly on it and the only one not crossed out. I go in the back get a ton of unnecessary xrays. I'm literally there for one thing. Now here is where they tell me I'm a new patient and need all this. I explained I'm not new, been there before and am not interested in a whole work up I'm in pain and my partial won't stay in. I need an emergency repair. While I will stress they were all nice and seemed happy to be there, they seemed very inexperienced. While holding the xray thing in my mouth the tech kept hitting it with the camera. Not once or twice but multiple times. Then they insist they can't do the repair I'm asking for that I need a denture now, not disputing that bit without going over cost or asking my opinion they move to doing impressions. I didn't object because I'm going to have to do something and if the cost isn't crazy at least I'll have this horrible step out of the way. The first tray is my bottom. ... I'm here for my top. She put so much stuff in it it was in my hair, all over my face and it didn't even turn out. The second attempt was just as bad. They bring in a new tech she did the bottom 2 tops and 2 bite wings. 7 times I had to go through that and if you know you know what I'm complaining about. Next and last phase.... cost. I go up front and sit down. The girl shows me 2 papers. One said $8,511 and the other $29,0000. I'm guessing one tradional and one snap in option. We discussed my insurance. I know my insurance and it covers the denture or at least part. I asked for a breakdown and was told that's all that prints out. It said NOTHING. I asked how much was the periodontal cleaning that they always suggest to everyone. She couldn't tell me and said she will need to put in a ticket and I'll need to come back Monday. I said I can call and was told she rather I come in at 8 am. So essentially, I wasted my entire Friday going there yet again. To use up all of my x. Rays and whatever else they're going to charge my insurance, I still don't have a repair. I still don't have a price list or an idea of what I'm gonna do moving forward. Even if I decide to spend $29000 I'm not confident at all that they are professional or skilled enough to do the job. Gave me nothing for pain or antibiotic to avoid any possible infection. Only out for your money and to bill your insurance whatever they can. *update.. called today to ask for breakdown and was told they do not offer a breakdown of services they will only show computer screen. Not they won't schedule an appointment for work until you accept the fees.... but they can't tell you what they're for. I'm contacting my insurance and letting them know how their in-network dentist operates.

Whatever you do, do not go to Aspen Dental. They do not care about your well-being. They only…read morecare about how much money the can get out of you/your insurance. Came in on a Tuesday because my gums surrounding lower left wisdom tooth was clearly infected. Was in pain and gums were very swollen, to the point they were covering a significant portion of the tooth. I was leaving for a week long vacation on Friday, so I asked if it was possible to treat the infection and then to schedule the extraction for when I returned from vacation. Was told no, both my lower wisdom teeth had to come out asap. I asked if I needed to be put under for the procedure (I did not state that I was against this, I just wanted to mentally prepare myself and arrange for a ride if needed) and was told it was not necessary. Dr. scheduled me to come back Thursday morning for extraction. They gave me an oral rinse and a promise that they'd submit a prescription for Motrin that night. The prescription was never submitted so I had to call back in the morning and wait until the afternoon for medication. Medication still did not clear the pain, as my gums were very infected and inflamed. Oral rinse did nothing to help with pain. Extraction was very difficult. Requested gas prior to numbing injection but was told they just did not have any! Injection was EXTREMELY painful. Had to be numbed again in middle of procedure. Was informed that my lower left wisdom tooth had to be broken into pieces to remove because it was embedded in the bone. With all the x-rays taken at my initial visit, this should have been clear to see. After injection wore off, I was in intense pain all night. Had to call in the am to request antibiotics and a stronger pain killer. Not sure why antibiotics weren't prescribed right away, seeing as gums were infected. At first I didn't question it, because I figured the dentist was the expert. But now I suspect it's because dentist was worried that if antibiotics started to make me feel better, I might cancel the extraction. Have read several online complaints after extraction claiming that Aspen dentist are paid commissions by the procedure. But still not sure why antibiotics weren't prescribed for immediately after the extraction at the very least. After 3 days, my stitches fell out because my gums were simply too infected to hold them in. After 5 days, I had to seek a dentist in the area I was on vacation in. He informed me that: 1. I should have been placed on an antibiotic immediately after my first visit. 2. My gums were way more inflamed than they should be 5 days post extraction. 3. A general dentist should never have attempted to extract a tooth embedded in the bone. I should have been referred to an oral surgeon. 4. I have nerve damage from the procedure and I have to see an oral surgeon to assess the extent of the damage and if it will require surgery to correct (if it even can be corrected). It has been 10 days since the extraction and I am in pain around the clock. So much so, that I have not been able to sleep more than 3 hours a night. I spent the majority of my vacation sitting in the hotel, alternating heat packs and cold packs on my jaw and sobbing. I can barely open my mouth. My lower lip and chin still have a numb sensation. Whenever a slight breeze hits my face, my chin burns and contracts painfully from the nerve damage. My gums surrounding the extraction are still bright red and the opening has barely begun to close. The left side of my face is still swollen. Thank God I will be seeing an oral surgeon tomorrow. This dentist should have known better, and I fully suspect that she did. She should have referred me to an oral surgeon, but she never warned me that this extraction could be beyond her skill level and the possible complications I would face. Also, they tried to tack on a $150 electric toothbrush and $3,000 invisilign. Dentist I saw on vacation said there is no way my teeth need invisilign. Learn from my mistake. Do not go to Aspen Dental. I only went here because this was the only dentist I called that could see me in less than 2 weeks. Now I see why.

Let me tell you what. I was afraid to go to the dentist as a young adult, but I started going to…read moreDr. Duchan back in 2001 and have been with him ever since. He is super attentive and you would be hard pressed to find a dentist who cares more. Dr. Duchan is a perfectionist and he dedicates his time to each of his patients. I have never felt rushed and he understands that dental care is of the utmost importance. Case and point, I had a dental emergency on Labor Day of 2018. He did not bat an eye. He saw me on Labor Day. That is care and service. I highly recommend Dr. Duchan to anyone.

IMPOSSIBLE for Dr. Duchan to receive anything but a 5 star review. He is one of a kind. Totally…read morehonest dentist Most dentists unfortunately are after making money with services that people do not need Not Dr Duchan. He actually wants to save people's teeth. I have gone to him for the past 7 years and I WILL NOT go to another dentist. Just an all around great dentist and person. Integrity.

Way over priced! Charges extra for everything way over what insurance covered. Nothing is discussed…read moreprior, also sends extra bills after you already paid.

Well this is the best dental office I have ever used. Entire staff is excellent including office…read morestaff, heygenist, and Dr. S. available on weekends & after hours for emergency. HIGHLY RECOMMENDED

A great dental office! It's a bit of a drive for me, but totally worth it…read more They message via text and the appointments are quick and thorough. The only negative is that they don't have Friday hours.

Recently switched dentists and can't recommend this place enough, I had my wisdom teeth removed…read moretoday and have to admit I was really nervous going in. Ashley was incredible in explaining the whole process and addressing all of my concerns. Dr. Fadi Moosa was amazing in my procedure, never felt a thing and was done in less than 30 minutes. Office is super clean and everyone is very friendly and happy to help!

Excellent customer service. I had a chipped front tooth. In fact two chipped teeth. I was not…read moreaware the second front one was also chipped until they showed me. I called and they got me in the same day. They did a great job...patched me up...in less than a hour they had both front teeth looking great. I was out of there looking as good as new.... Well, maybe not as good as new... but they did the best they could. And I am happy with that!!!! Ken

I spent four hours today at Great Lakes Dental with Dr. Jennifer Thomm. She had to drain an…read moreinfection from an older root canal and redo the root canal. She did a fantastic job and she was very caring. She's extremely personable and also cares a lot about her staff. They are all very good and the atmosphere in the clinic is a happy one. If I lived in Sarnia she would definitely be my dentist.

I was with my former dentist for 40 years and opted to move back to New Baltimore. That said, one…read moreof the first items on my new agenda was to find a new dentist. Much to my delight I discovered Dr. Craig Lenhausen and his assistant/sister Adele. I could not have made a better decision, the transition was flawless and my first visit was extraordinary. Thanks, Randall M. Gave

Love my new dentist! They have state of the equipment, they call to remind you of your appointment…read moreAND they show movies as they work on your teeth! It doesn't get better than that!