I first started with Kutler Tax Resolution, Inc., then M&M Financial Consulting and after a few years nothing had changed except more pennalties and interest.. Then came Matt Gaines and Phoenix Financial who finaly settled my problem in about a year. Matt always got back to us and kept us up to date, where theothers didn't. I highly recommend Matt and his crew, no way the others. Thanks Matt read more

I worked with Matt Gaines and he did a great job helping me with my issues. Thanks For taking this burden off my plate!

I paid 3500. Got now where. Granted I was a mess. I am on the phone now trying to get it straight! They rip you off don't use them!! I just got 8000 off my taxes on my own! I didn't have the money to spend! read more

I used Phoenix Group to use for my tax issues with the IRS. I was so happy with the results and they walked me through everything and the follow up was top notch. I would highly recommend them. Thank you, Phoenix Group!!! read more

As a small business owner in Eugene, OR- I typically use an air horn on sales calls. I'm SO GLAD PFG called, I answered and they ran my ERC credit. PFG was efficient, effective and at less than 50% the cost quoted by other firms for this service. I have contracted with similar groups over the years on tax matters; PFG is literally the only one I would reccomend wholeheartedly. Their entire staff was pleasant, knowledgable and no nonsense- an ideal partner... read more

If you are under a lot of stress about a tax debt and need relief. Please take a moment and read what I have to say, I am 64 years old and owed over $600,000.00 to the IRS. I have used Tax firms before to resolve Tax issues, I contacted a very large Tax Relief Company that advertised a lot. It's wise not to say the company's name. After paying the flat rate they proposed, I had to keep paying more because the things that they claimed needed to be done that was unforeseen. This was ongoing. I finally just went with another Tax Relief company that was calling me. With the first company charging more as time went on, and the interest and penalties continually compounding. I went down the same road as the previous firm. On top of coming up with needing to pay more it seemed like every time I talked to them, they would appeal and keep stringing me along, for years kept extending the statutes of limitations. I received a phone call they told me to get any money out of my banks asap. I prayed hard about it the next morning, when I got in my truck the first call came in, he said his name and is with Pheonix Financial Group (PFG), offered to help with my Tax issue, I said I did not catch your name, he said Gabriel you know-like the angel that stands in the presence of the Lord. I said I know who Gabriel is. The IRS levied on my paycheck and accounts, in less than two weeks (PFG) had everything released, gave me a flat rate and it never changed, no additional charges. PFG did everything they said they would, a very professional company, I can tell anyone that reads this, you will only pay a fraction of what you owe (if anything). PFG uses the IRS's Guidelines for your best results, explains all your options. Do yourself a favor go with PFG, others sound good, but PFG delivers. read more

This company repeatedly calls me claiming they have a lien with my name on it, and when I called the IRS they told me that was not true, and that this company is a Scam IRS company. They first started contacting me in July of 2017, I asked them to not ever contact me again in October of 2017, and just now in March I have received 2 new phone calls from them with the same false pitch. Question everything they do read more

I own a small business out here in Southern California. I fell on some hard times and fell behind on my taxes to the tune of about 16k. I had been dealing with a not-so-nice revenue officer for about 2 1/2 months when I received a call from Phoenix Financial Group. They said they could help me by getting me a payment plan and look into getting the penalties reduced, so i hired them. I was impressed! They did get me an affordable payment plan, and, got my penalties reduced by almost half!! I would definitely recommend this company if you need tax help. read more

Worst experience ever! Do not use this company! They quickly took my $3000 promising results. I was lied to and mislead at every turn. They attorney Dan then proceeds to cuss me out when I calmly try and point out the deceit. Solidly bad business! Warning! Don't use them read more

Absolutely stay away Do not hire Phoenix financial services and John Wason for your tax matters They ripped me off for 6000 Dollars and did nothing They are cheaters and they will rip you off " Call me if you have any questions at 702-607-2769 read more

I had tax issues created solely myself. They were able to set me up on a payment plan for their fees And helped to resolve my state and federal tax troubles. Very satisfied with their service read more

I had both business and personal tax problems that I thought were past the point of being solvable. Josh Dudas and Phoenix Financial Group helped me obtain a settlement on both accounts that I could afford and now I am current and in good standing both with the business and personally. I cannot give any higher recommendation. They did a great job. Tom W. read more

They continuously call our business and spew nonsense, telling us there is a lien against our business. Which are fabricated lies, when I asked for an email of what they are talking about i was told I wouldn't get one. All I'd be able to receive is a general email stating what they can do.. Major scammers, do some research on the businesses you call. Idiots read more

Scam. They call businesses and pretend that they have info on a Lien from the irs. They have nothing it's a scam. They don't even have the owner of the businesses name. Pretty sure what they do is illegal as they bill before they perform any service. Honestly they provide no service. Scam company they aren't helping you even if you think they are read more

It's beyond stressful when you run afoul of the IRS. I cannot emphasize enough what a great company this is to work with. In particular, Daniel is knowledgeable, calm, and goes way above and beyond to make sure you get the very best assistance you could hope for. He works on your account like it was his own. The communication is fantastic, I don't think there was more than once or twice that he personally did not pick up the phone when I called. I really don't think you could find a better company to assist you. read more

Phoenix Financial Group is extremely aggressive. They've called my business three times now and ask very confidential questions to which we simply will not answer to some stranger over the phone. They absolutely do not accept "no" for an answer nor will allow you to get a word in edgewise. We're through being polite because they are not! I finally had to hang up on the person. I didn't even want to rate Phoenix one star but it's required to 'save' and 'post'. read more

These guys were a huge help with my tax debt. IRS was threatening to shut the doors on my business. They kept me operating and now I have a payment plan I can handle. read more

If I could have kept from rating with 1 lousy star I would have! This company's work tactic is unbearable and to say the least consumer bullying! These people are making a living by harassing the public with their cruel intentions. They must be receiving a hell of a bonus for them to hound busy people and then the guy had the nerve to insult me by saying that I was not courteous because I refused to return the calls. Geez! Don' suggest dealing with these sharks! read more

Extremely helpful and knowledgeable staff!! Very quick to respond and help. I would suggest this company to anyone I know who would need there services!!!!!! read more

After speaking with an account specialist at Phoenix Financial Group I felt that they would be a great fit to help me resolve a Tax issue with the IRS. Shortly after beginning the resolution process, my PFG specialist discovered that due to my specific case, there was not anything that could be done to enhance a resolution. Within a couple of days I received a call from one of the managers letting me know I would receive an immediate and full refund. PFG dealt with me in a stand-up way and they stayed true to the promise that if they will provide value or refuse to take the business. It great to know that there are still businesses out there that have the integrity to do what they say they will. read more

aggressive and they charge way too much for what they do. Save yourself $10,000 and work with the IRS on your own. the IRS is intimidating but as long as you work with them and are truly in a bad spot they are not bad to deal with. read more

Maybe you were having a bad day. Their service was fine, and I made a point to joke with the salesperson, I have been one and hey if you are not selling your not eating, they typically are trying to classify you for the service, something tells me you weren't as invested in helping yourself as the service provider Vincent. read more

The initial caller was courteous, but the supervisor to whom I was transferred was rude, aggressive, and almost hostile. Even if I would have contemplated working with them prior, I absolutely will not now. read more

This is an awesome service....had severe tax issues which I caused myself. No one else to blame....Phoenix worked with me to get state and federal taxes worked out for my business -- a reasonable installment plan, liens and levys removed....And just flat out good service....I highly recommend this group -- ask for jess and hybre -- they are diamonds!!!! read more

This is the worst company to do business. They knowingly could not work on our paperwork because we had filed BK -- took our money and then blamed me for not getting paperwork to them on time. Told them from the beginning about the BK -- Just a tactic to TAKE AND KEEP the money we paid and not do the work. Don't trust this outfit. It's a joke. read more

This business is RUDE and unprofessional! I told them that I was not interested, and not only did they keep calling me back, they talked down to me and yelled at me over the phone! They made it seem like I had no idea what I was doing, and even hung up on me when I said I would possibly consider their service, however I am not going to give my email or fax number to them. Honestly, they treat people like they are stupid, and think that we don't know how to appeal penalties and interest on our own. If I ever needed help, not only would I seek it out on my own, but I would contact a LOCAL tax attorney. Unless this business cleans up their act, DO NOT SUPPORT THIS COMPANY! BAD CUSTOMER SERVICE AND INAPPROPRIATE CONDUCT! read more

I wouldn't let these telemarketing pests handle my garbage, let alone, tax issues!!! I have received 3 calls just today and it's only noon. If I needed assistance from a company regarding an IRS problem it certainly wouldn't be from an out-of-state business that has taken to harassing potential customers!!! I WOULD CALL THE IRS MYSELF!!! These pests are relentless. I have repeatedly told these telemarketers "NO, NOT INTERESTED," to no avail. I hang up, and like clockwork, a call from an "UNKNOWN NUMBER" follows suit. I understand they are into bullying-up business. It may work on some desperate and hopeful businesses, but I cannot fathom relaying private business/tax information to an entity that has to rely on cold-calling, harassing, and frightening people to try and secure a commission. I am still scratching my head in disbelief that with as many complaints as this business has it holds an A- on the BBB,yet another questionable entity. A 30 second internet search should demonstrate, clearly, the nature of their business model. NO WAY, NO HOW, NO THANKS!!!!!!! read more