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    PetSuites Westfield

    2.0 (2 reviews)
    Open 6:30 am - 7:00 pm

    Services - PetSuites Westfield

    Private dog training

    Pet boarding

    PetSuites Westfield Photos

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    9 months ago

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    Customer Service

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    2 years ago

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    Ask the Community - PetSuites Westfield

    Crate Escapes Dog Park + Bar

    Crate Escapes Dog Park + Bar

    (21 reviews)

    I hosted a birthday party for my dog at Crate Escapes - my first time visiting for myself and many…read moreof our guests-but likely not the last! What a great place to take your dog! There is a large outdoor play area, indoor space and a small dog area. The check-in is easy, especially if you download the app first. The staff is great and there's a "ruff-eree" that walks around to maintain order and helps keep the play area clean. There are poo bags stationed liberally around the facility so picking up after your dog is easy. We had fun interacting with the other clients and their dogs. Usually there is a food vendor onsite but were between vendors when I went. I was able to carry in whatever wanted and was told DoorDash was OK, too. I didn't have a chance to check out the bar, which is a pay by ounce but several of my guests did and commented on the variety offered. There are many picnic tables and chairs for humans to gather and a mix of natural and artificial turf for the dogs to play. My friends and I have talked about going back, despite the distance for some of us. It's worth the drive. This is a great day out for dog people-fun for your dog and a chill vibe for dog parents.

    I've been hearing about Crate Escapes for a while now. I can remember having a chat with the owner…read moreback at the Clay Terrace dog park when Crate Escapes was just a concept. I'm so happy I decided to check it out today for the first time to experience "Puppy Yoga." The event featured adoptable puppies through Far Fetched a foster based rescue in Indianapolis. "Trinket," a three-legged Greyhound stole the show! She even found a mat of her own to lounge on. Yoga was facilitated by Amanda Denny Meyer of Within You Without You--although most of us cuddled with the puppies rather than posing in downward facing dog. I'm looking forward to returning to Crate Escapes for other fun events in the future! It's a great place for adults and dogs to socialize. So much more than just a dog park. It's a really unique opportunity just to hang out in this space with dogs everywhere and the option to have food and drinks with other dog lovers. Please consider adopting before you shop around or seek out a breeder. There are so many amazing rescue dogs who need a good home. Also spay and neuter your pets please and thank you!!

    Heavenly Care Kennels - Photos of Tofu at Heavenly Care

    Heavenly Care Kennels

    (11 reviews)

    Heavenly care has an AMAZING staff that really cares about dogs! Boarded our lil Tofu here for a…read morefew days over Labor Day weekend and then for day care a few days later and she didn't miss a beat when she got home! She came home smelling so fresh and clean too I really appreciate everyone that works here!!

    Owner is really rude and this company deleted all bad publicity. Their pictures aren't capturing…read morewhat the entire facility is like. It's white trash. Stuff is falling apart. They keep the dogs in bathrooms sometimes. They won't include it in their photos, but a lot of the potty yards are just straight gravel in this tiny cages with no where to move. When they do get a full yard to themselves it's for maybe two minutes. Give my dog more time to roam in a yard, or build bigger potty yards. The employees and owner are extremely two faced. Paris specifically is extremely rude. The owner treated my sister like garbage when she worked there. She will degrade you and make you feel really stupid over the smallest stuff. Our mother died when my sister was employed there and she literally offered to give my sister two weeks off, she only took one. Then proceeds to say this.... " you didn't come in so you can 'grieve' " in quotations. As if she's lying about our mom dying. Another thing that's weird is she gets extremely mad if an angle of a photo is wrong. My sister said one time she accidentally got the porch in the back of the picture and got yelled at by three different people about it. Why are you trying to hide stuff in your photos? Why do you only want photos taken in front of certain things? It sounds like you're trying to hide stuff from the public. This facility is ghetto. they make everything pretty and clean online. Everyone seems nice to your face. The dogs are kept up in kennels most of the day, even being let out they're kept in a kennel. If you're looking for your dog to be out of its cage and being taken care of all day, go to crate escapes or ultimate canine. They also have add on services, as well as stay and train, daycare, boarding, k9/police dogs. The staff at UC is also professionally trained and knows how to handle dogs that are aggressive and/ or fights/ attacks. My sister has told me about the behind the scenes, and yikes. Employees are only paid 14/hr and they bust their ass. I'm also 90% sure that the groomer is unlicensed. The owner also lives right next door and just lets her dogs and cats roam, which is not safe and just waiting for an accident to happen. The only thing that's "real" that you're actually getting your moneys worth here is the nature walks. You are actually having your dog walked on a nice path outside. Other than that everything is just done up extra for the photos this place is a joke and the fact that it's been open this long with no complaints is insane. Either she's deleting all of the bad reviews or she's extremely good at putting on a front to the public.

    4 Paws Lodge

    4 Paws Lodge

    (45 reviews)

    The facility is beautiful and there dog accommodations are excellent. We boarded our Pomsky here…read moretwice and she always returns happy and healthy. We have used the Day Care multiple times to keep our girl well socialized, and again, no real problems, she always seems happy to be there. We had her groomed once. Pomskies never get cut, it's an extensive deep brushing to thin out her double coat and a "sanitary shave", a small circle shaved around the bottom to help keep them clean.Her nails were cut. Well over $100, way to expensive, so we went elsewhere for that. The only issues we've had are customer service. As is the case in so many businesses today, they are being manned by kids, late teens probably. One time my dog was not where she was supposed to be & the inexperienced kid used the words, "we can't find her." This led to her getting berated by me, what do you mean you don't KNOW WHERE MY DOG IS??? A manager called back shortly to tell me they located her & implied I over reacted. Better training of the kid on the phone would have taught her to never say such a thing to a pet parent, put me on hold & find her!! We also asked if we could take a quick peek again at the dog accommodations to be sure we could keep her away from other dogs during this new dog illness problem. They insisted we come back with an appointment. We were running late for the appointment , called & they tried to cancel it. I had to repeat over & over that we don't need a tour, we are previous customers, just a less then 5 minute peek. They finally relented and when we arrived they led us to the back where the gal started her tour speech. Again, no tour required, please just let us look at the accommodations for a minute. She took us over, we looked & approved & less then 5 minutes required. I guess they are over trained on the tour concept & just couldn't hear what we really wanted. Of course denying a previous customer that quick access is not good customer service. 4 stars for beauty, cleanliness, and quality of the business. Lost the 5th due to customer service. I will continue to board her there unless we have any negative experience with my dog, herself.

    I had a medical emergency, and I was very concerned about my 2 dogs. I was afraid I wouldn't be…read moreable to find the help they needed while I was in the hospital. One of my dogs is insulin dependent. 4 Paws was available and able to meet all of my pups' needs. I was able to rest and heal with no worries about my dogs' wellbeing.

    PetSuites Westfield - pet_training - Updated September 2026

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