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    PetSuites Bradenton

    2.7 (38 reviews)
    Closed 7:00 am - 5:00 pm

    Services - PetSuites Bradenton

    Pet boarding

    Private dog training

    PetSuites Bradenton Photos

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    Kip B.

    I have been taking my dog here for nine months and it pains me to write this review. Let me preface by saying I have a 70 lb Saint Bernard/Poodle mix puppy. He's a big dog and still growing. He is nine months old and is losing his puppy coat. Even thou we brush him its inevitable for him to get mats when he loses his coat. We called a few weeks ago and told Petsuites he was matting and we wanted him to be buzzed. The girl who made our appointment knew our dog, said how much she loved him, she knew he was 70 lbs, she knew he was matting and we needed to get him shaved as soon as possible to prevent him from getting hot spots. The soonest she could get him in was today 8/21, it was a few weeks but we know how hard it is to get groomers right now. Fast forward to today my wife takes Bruno in and the groomer Dawn refuses to take him. She said that he is more than she can handle as a new groomer. We understand this and appreciate her willingness to know her limits so she reschedules him with a groomer who is capable of grooming a large dog but we have to wait more than two more weeks. My wife had to get to work so she asked if she could leave him there until I could pick him up in 45 minutes after I dropped my kids off at school. I arrived and told them my frustration because we waited weeks for this appointment, they knew the situation but Petsuites booked us with someone incapable of doing the appointment. If they would have been honest a few weeks ago I could have taken him somewhere else. I don't think its unreasonable to fit him in sooner since they made the mistake in scheduling. Dawn was hysterical, there was not a manger on site at the time. She threw her hands in the air and stormed out of the room while I was mid sentence. (If I was manager here I would go check the videos of her behavior at about 8:30am on 9/21). She was so rude the other employee was so embarrassed and told me she was so sorry that a manger would call me as soon as they got in. She was so embarrassed by Dawn that she said, "I'm sorry she's a groomer and doesn't normally work with people" I understand companies are short staffed and I have grace for that. Dawn knows that they are short staffed and with that feels like she can treat people however she wants with no recourse. If I were an employer I would be short staffed all day long before hiring someone who was rude to my customers, especially if they were upset because of a mistake the company made. Update: I still haven't heard from a manager but when I went out to my truck I noticed I missed a text message from Dawn. She states, "Hi this is Dawn my dogs are filling up my room is your husband on the way for Bruno?". This is odd because Bruno had an appointment so there should be room for him. It is my speculation that Dawn decided that she could probably get three dogs done in place of my 70 lb dog who had an appointment for weeks. I don't know if she really isn't capable of working on my dog or if she just didn't want to take the time it took. It's suspicious thou. Either way, I won't be doing business with rude people or people unwilling to fix their mistakes.

    Adair M.

    Excellent facility with great staff! I was in the area for 2 months on business and sent my dogs for daycare and occasional boarding. Because my dogs are older I liked that they offered private rooms with group playtime breaks since all-day play might be a little too much for them. The staff there was great with the dogs and my pups loved going there. My only suggestion is it would be great if all the Petsuites locations nationwide were linked so I could use my daycare package anywhere and didn't have to register them from scratch at each location.

    I had my 3 year old French bulldog there for the 1st time ever in a kennel. I went to feed her myself and see how she was doing that first evening. She would not after an hr or more I asked to take her back to where they were keeping her and they refused, said I could not go back there it was their policey. I pitched a fit and asked to talk to a manager. there was not one there . the girls there looked to be only in their teens and did not know how to talk to a customer. Finally one said, she would take my dog back then come back up and take me for a tour. I was so upset by this time I was in tears and had my 6 year old granddaughter with me who did not need to see all that drama. My dog was only there for Friday night, saturday night and I picked her up Sunday afternoon. When she was brought out she was panting so hard she was hoarse and her ears were beet red, her nose was completely dried out and cracked. I got her in the car and she drank 1/2 a bowl of water, then I opened the container where her food was cut for each meal and there were still 2 pieces of food I had cut for each meal, soooo they did not feed her 2 of her meals!!!! Pure negligence!!! I was also charged more than I was supposed to be and was told it was due to it being premium season, which I was not told this. When I did call the next day and spoke to Faith a manager, she did refund me a portion of my bill, I told her I was appalled at the fact my pup was not fed 2 meals and there refusal to let me go see where they were keeping her was a red flag to me!!! She also stated that the employee should not have taken me back there it was against there policy----INSANE-- and my dog was not monitored for severe anxiety-(1st time kenneled),, I should have been called. NEXT- four days after getting home I had to take her to an Urgent Care Vet where she was diagnosed with severe kennel cough and pneumonia, $700.00 dollars later with tons of strong antibiotics to come home with. MY dog has been extremely ill and lost 1 and 1/2 lbs, She had been vaccinated for kennel cough with in the last 6 months. NO one will tell me she did not get this there!!!! She certainly did!!! SOOOOO PLEASE PEOPLE THINK TWICE before putting your pup in these incompetent ,untrained peoples care!!!! It has been 1 week on meds and she is still somewhat sick, still not eating normally!!! DO NOT TAKE YOUR PET THERE!!!!! ZERO STARS

    Evelyn at petsuites during Christmas being the cutest
    Kelli D.

    We love taking our dogs here and I know how much they love it too. We use petsuites for day play and are so thankful this option exists now that I'm back to work full time. We've never had an issue in the past year with one of our dogs coming home weird or anything like that which I've had happen at other establishments. Highly recommend for day play! Havent tried the overnight boarding or cat services.

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    2 months ago

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    Ask the Community - PetSuites Bradenton

    Review Highlights - PetSuites Bradenton

    He always looks forward to his play day We also use their groom service and overnight stays.

    Mentioned in 2 reviews

    Read more highlights

    PetSuites Bradenton - petboarding - Updated May 2026

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